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Smartphone adoption drivers and challenges in urban living: Cases from Seoul and Bangalore

Published: 07 December 2016 Publication History

Abstract

This survey of 101 working-age professionals in Seoul, South Korea, and Bangalore, India, examines the drivers and impediments in the adoption and use of smartphonesamong visually impaired residents in two urban settings. Using in-depth interviews with 10 respondents in each city, we found three factors that influence technology use.These are the initial transition experience, the role of the community in supporting accessibility, and the mobile device's relationship to independence in accessible technology use.These in turn are related to ways in which the capabilities of a device and its broader environment such as its apps relate to social interactions such as transit navigation and economic opportunities. Through the voices of visually impaired mobile users in both countries, we propose that designers examine mobile technologies within a broader context thatincludesa device's usability for individuals and extends to the social networks and public spaces and institutions that these devices facilitate access to.

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Cited By

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  • (2022)One-Shot Wayfinding Method for Blind People via OCR and Arrow Analysis with a 360-Degree Smartphone CameraMobile and Ubiquitous Systems: Computing, Networking and Services10.1007/978-3-030-94822-1_9(150-168)Online publication date: 8-Feb-2022
  • (2021)Piracy and the Impaired CyborgProceedings of the ACM on Human-Computer Interaction10.1145/34329414:CSCW3(1-21)Online publication date: 5-Jan-2021
  • (2021)Blindophile: Mobile Assistive Gesture-Empowered Ubiquitous Input DeviceIntelligent Systems Design and Applications10.1007/978-3-030-71187-0_62(677-688)Online publication date: 3-Jun-2021
  • Show More Cited By

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Published In

cover image ACM Other conferences
IndiaHCI '16: Proceedings of the 8th Indian Conference on Human-Computer Interaction
December 2016
194 pages
ISBN:9781450348638
DOI:10.1145/3014362
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 07 December 2016

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Author Tags

  1. India
  2. South Korea
  3. screen readers
  4. talkback
  5. voiceover

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  • Research-article
  • Research
  • Refereed limited

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IHCI '16
IHCI '16: India HCI 2016
December 7 - 9, 2016
Mumbai, India

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Overall Acceptance Rate 33 of 93 submissions, 35%

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Cited By

View all
  • (2022)One-Shot Wayfinding Method for Blind People via OCR and Arrow Analysis with a 360-Degree Smartphone CameraMobile and Ubiquitous Systems: Computing, Networking and Services10.1007/978-3-030-94822-1_9(150-168)Online publication date: 8-Feb-2022
  • (2021)Piracy and the Impaired CyborgProceedings of the ACM on Human-Computer Interaction10.1145/34329414:CSCW3(1-21)Online publication date: 5-Jan-2021
  • (2021)Blindophile: Mobile Assistive Gesture-Empowered Ubiquitous Input DeviceIntelligent Systems Design and Applications10.1007/978-3-030-71187-0_62(677-688)Online publication date: 3-Jun-2021
  • (2020)The Social Network: How People with Visual Impairment use Mobile Phones in Kibera, KenyaProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376658(1-15)Online publication date: 21-Apr-2020
  • (2019)GartenfreundProceedings of Mensch und Computer 201910.1145/3340764.3344446(499-502)Online publication date: 8-Sep-2019
  • (2019)PocketATMProceedings of the Tenth International Conference on Information and Communication Technologies and Development10.1145/3287098.3287106(1-11)Online publication date: 4-Jan-2019
  • (2017)Agency in Assistive Technology AdoptionProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025895(5929-5940)Online publication date: 2-May-2017

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