[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
research-article
Open access

Technology's Role in Fostering Therapist-Client Collaboration and Engagement with Goals

Published: 08 November 2024 Publication History

Abstract

Psychosocial therapies play a crucial role in effectively treating anxiety and depression. An integral aspect of these therapies involves setting goals that clients engage in outside therapy, known as therapy homework or between-session goals. Yet, clients overwhelmingly do not complete between-session goals. This study explores mental health therapists' and clients' challenges in collaborating to set and manage engagement with between-session goals and discusses how technology could better support them. We interviewed 13 therapists and 14 clients about their experiences with between-session goals. We identified therapists' needs for information to support their clients, challenges in collaboration, and how technology can support client-therapist collaboration. Therapists need in-the-moment information about clients' engagement with goals to inform their decision-making. Clients may feel reluctant to share information due to a lack of trust, embarrassment, or not knowing what to share. Clients could use technology to asynchronously communicate about sensitive topics with their therapists. Technologies could facilitate gathering in-the-moment data that supports client-therapist collaboration on goals.

Supplemental Material

ZIP File
Auxiliary material for the paper "Technology's Role in Fostering Therapist-Client Collaboration and Engagement with Goals": Codebook created based on qualitative data analysis of all 27 semi-structured interviews.

References

[1]
Ana M Abrantes, Claire E Blevins, Cynthia L Battle, Jennifer P Read, Alan L Gordon, and Michael D Stein. 2017. Developing a Fitbit-supported lifestyle physical activity intervention for depressed alcohol dependent women. Journal of substance abuse treatment, Vol. 80 (2017), 88--97.
[2]
Zachary Adams, Miyah Grant, Samantha Hupp, Taylor Scott, Amanda Feagans, Meredith Lois Phillips, Kristina Bixler, Phani Teja Nallam, Dorothy La Putt, et al. 2021. Acceptability of an mHealth app for youth with substance use and mental health needs: iterative, mixed methods design. JMIR formative research, Vol. 5, 12 (2021), e30268.
[3]
Elena Agapie, Patricia A Areán, Gary Hsieh, and Sean A Munson. 2022. A Longitudinal Goal Setting Model for Addressing Complex Personal Problems in Mental Health. Proceedings of the ACM on Human-Computer Interaction, Vol. 6, CSCW2 (2022), 1--28.
[4]
Patricia A Areán, Patrick Raue, R Scott Mackin, Dora Kanellopoulos, Charles McCulloch, and George S Alexopoulos. 2010. Problem-solving therapy and supportive therapy in older adults with major depression and executive dysfunction. American Journal of Psychiatry, Vol. 167, 11 (2010), 1391--1398.
[5]
American Psychological Association. 2023. Psychologists reaching their limits as patients present with worsening symptoms year after year: 2023 Practitioner Pulse Survey. "https://www.apa.org/pubs/reports/practitioner/2023-psychologist-reach-limits". (2023).
[6]
Amid Ayobi, Paul Marshall, and Anna L Cox. 2020. Trackly: A customisable and pictorial self-tracking app to support agency in multiple sclerosis self-care. In Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems. 1--15.
[7]
David Bakker, Nikolaos Kazantzis, Debra Rickwood, Nikki Rickard, et al. 2016. Mental health smartphone apps: review and evidence-based recommendations for future developments. JMIR mental health, Vol. 3, 1 (2016), e4984.
[8]
Stinne Aaløkke Ballegaard, Thomas Riisgaard Hansen, and Morten Kyng. 2008. Healthcare in everyday life: designing healthcare services for daily life. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 1807--1816.
[9]
James C Ballenger. 2000. Anxiety and depression: optimizing treatments. Primary care companion to the Journal of clinical psychiatry, Vol. 2, 3 (2000), 71.
[10]
Jakob E Bardram, Darius A Rohani, Nanna Tuxen, Maria Faurholt-Jepsen, and Lars V Kessing. 2017. Supporting smartphone-based behavioral activation: a simulation study. In Proceedings of the 2017 ACM International Joint Conference on Pervasive and Ubiquitous Computing and Proceedings of the 2017 ACM International Symposium on Wearable Computers. 830--843.
[11]
Victoria Bellotti and Abigail Sellen. 1993. Design for privacy in ubiquitous computing environments. In Proceedings of the Third European Conference on Computer-Supported Cooperative Work 13--17 September 1993, Milan, Italy ECSCW93. Springer, 77--92.
[12]
Dror Ben-Zeev, Emily A Scherer, Rui Wang, Haiyi Xie, and Andrew T Campbell. 2015. Next-generation psychiatric assessment: Using smartphone sensors to monitor behavior and mental health. Psychiatric rehabilitation journal, Vol. 38, 3 (2015), 218.
[13]
Andrew BL Berry, Catherine Lim, Andrea L Hartzler, Tad Hirsch, Edward H Wagner, Evette Ludman, and James D Ralston. 2017. How values shape collaboration between patients with multiple chronic conditions and spousal caregivers. In Proceedings of the 2017 CHI conference on human factors in computing systems. 5257--5270.
[14]
Andrew BL Berry, Catherine Y Lim, Andrea L Hartzler, Tad Hirsch, Evette Ludman, Edward H Wagner, and James D Ralston. 2017. " It's good to know you're not a stranger every time" Communication about Values Between Patients with Multiple Chronic Conditions and Healthcare Providers. Proceedings of the ACM on Human-Computer Interaction, Vol. 1, CSCW (2017), 1--20.
[15]
Andrew BL Berry, Catherine Y Lim, Calvin A Liang, Andrea L Hartzler, Tad Hirsch, Dawn M Ferguson, Zoë A Bermet, and James D Ralston. 2021. Supporting Collaborative Reflection on Personal Values and Health. Proceedings of the ACM on Human-Computer Interaction, Vol. 5, CSCW2 (2021), 1--39.
[16]
Arpita Bhattacharya, Roger Vilardaga, Julie A Kientz, and Sean A Munson. 2017. Lessons from practice: designing tools to facilitate individualized support for quitting smoking. In Proceedings of the 2017 CHI conference on human factors in computing systems. 3057--3070.
[17]
Meryl Bloomrosen, Eta S Berner, et al. 2023. Findings from the 2023 Yearbook Section on Health Information Exchange. Yearbook of Medical Informatics, Vol. 32, 01 (2023), 195--200.
[18]
Cindel Bonneux, Gustavo Rovelo, Paul Dendale, and Karin Coninx. 2019. A comprehensive approach to decision aids supporting shared decision making in cardiac rehabilitation. In Proceedings of the 13th EAI International Conference on Pervasive Computing Technologies for Healthcare. 389--398.
[19]
Dionne Bowie-DaBreo, Corina Sas, Heather Iles-Smith, and Sandra Sünram-Lea. 2022. User perspectives and ethical experiences of apps for depression: a qualitative analysis of user reviews. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. 1--24.
[20]
Kyle Boyd, Courtney Potts, Raymond Bond, Maurice Mulvenna, Thomas Broderick, Con Burns, Andrea Bickerdike, Mike Mctear, Catrine Kostenius, Alex Vakaloudis, et al. 2022. Usability testing and trust analysis of a mental health and wellbeing chatbot. In Proceedings of the 33rd European Conference on Cognitive Ergonomics. 1--8.
[21]
Christopher E Branson, Philip Clemmey, and Preetika Mukherjee. 2013. Text message reminders to improve outpatient therapy attendance among adolescents: a pilot study. Psychological services, Vol. 10, 3 (2013), 298.
[22]
Virginia Braun and Victoria Clarke. 2006. Using thematic analysis in psychology. Qualitative research in psychology, Vol. 3, 2 (2006), 77--101.
[23]
Lene Bru, Roar Solholm, and Thormod Idsoe. 2013. Participants experiences of an early cognitive behavioral intervention for adolescents with symptoms of depression. Emotional and behavioural difficulties, Vol. 18, 1 (2013), 24--43.
[24]
Brian E Bunnell, Lynne S Nemeth, Leslie A Lenert, Nikolaos Kazantzis, Esther Deblinger, Kristen A Higgins, and Kenneth J Ruggiero. 2021. Barriers associated with the implementation of homework in youth mental health treatment and potential mobile health solutions. Cognitive therapy and research, Vol. 45, 2 (2021), 272--286.
[25]
Michelle Nicole Burns, Mark Begale, Jennifer Duffecy, Darren Gergle, Chris J Karr, Emily Giangrande, and David C Mohr. 2011. Harnessing context sensing to develop a mobile intervention for depression. Journal of medical Internet research, Vol. 13, 3 (2011), e1838.
[26]
CDC. Accessed January 14, 2023 a. About Mental Health. "https://www.cdc.gov/mentalhealth/learn/index.htm".
[27]
CDC. Accessed May 28, 2023 b. Mental Health Conditions: Depression and Anxiety. "https://www.cdc.gov/tobacco/campaign/tips/diseases/depression-anxiety.html".
[28]
Yunan Chen, Charlotte Tang, Victoria Doung, Victor Ngo, Yang Huang, and John Mattison. 2017. I dont bother with the phone!: Feeling Closer to Physician using Secure Messaging. (2017).
[29]
Bruce F Chorpita, Eric L Daleiden, and John R Weisz. 2005. Identifying and selecting the common elements of evidence based interventions: A distillation and matching model. Mental health services research, Vol. 7, 1 (2005), 5--20.
[30]
Chia-Fang Chung, Jonathan Cook, Elizabeth Bales, Jasmine Zia, and Sean A Munson. 2015. More than telemonitoring: health provider use and nonuse of life-log data in irritable bowel syndrome and weight management. Journal of medical Internet research, Vol. 17, 8 (2015), e203.
[31]
Chia-Fang Chung, Kristin Dew, Allison Cole, Jasmine Zia, James Fogarty, Julie A Kientz, and Sean A Munson. 2016. Boundary negotiating artifacts in personal informatics: patient-provider collaboration with patient-generated data. In Proceedings of the 19th ACM conference on computer-supported cooperative work & social computing. 770--786.
[32]
Chia-Fang Chung, Qiaosi Wang, Jessica Schroeder, Allison Cole, Jasmine Zia, James Fogarty, and Sean A Munson. 2019. Identifying and planning for individualized change: Patient-provider collaboration using lightweight food diaries in healthy eating and irritable bowel syndrome. Proceedings of the ACM on interactive, mobile, wearable and ubiquitous technologies, Vol. 3, 1 (2019), 1--27.
[33]
Deborah J Cohen, Sara R Keller, Gillian R Hayes, David A Dorr, Joan S Ash, and Dean F Sittig. 2016. Integrating patient-generated health data into clinical care settings or clinical decision-making: lessons learned from project healthdesign. JMIR human factors, Vol. 3, 2 (2016), e5919.
[34]
Sheldon Cohen, Tom Kamarck, and Robin Mermelstein. 1983. A global measure of perceived stress. Journal of health and social behavior (1983), 385--396.
[35]
Felicia Cordeiro, Daniel A Epstein, Edison Thomaz, Elizabeth Bales, Arvind K Jagannathan, Gregory D Abowd, and James Fogarty. 2015. Barriers and negative nudges: Exploring challenges in food journaling. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems. 1159--1162.
[36]
Alexandra D Crosswell and Kimberly G Lockwood. 2020. Best practices for stress measurement: How to measure psychological stress in health research. Health psychology open, Vol. 7, 2 (2020), 2055102920933072.
[37]
Frank M Dattilio, Nikolaos Kazantzis, Gregg Shinkfield, and Amanda G Carr. 2011. A survey of homework use, experience of barriers to homework, and attitudes about the barriers to homework among couples and family therapists. Journal of Marital and Family Therapy, Vol. 37, 2 (2011), 121--136.
[38]
Carole Doherty and Charitini Stavropoulou. 2012. Patients' willingness and ability to participate actively in the reduction of clinical errors: a systematic literature review. Social science & medicine, Vol. 75, 2 (2012), 257--263.
[39]
Thomas J D'zurilla, Arthur M Nezu, and Albert Maydeu-Olivares. 2004. Social problem solving: theory and assessment. (2004).
[40]
Hayley Irene Evans, Catherine R Deeter, Jiawei Zhou, Kimberly Do, Andrew M Sherrill, and Rosa I Arriaga. 2022. Perspectives on Integrating Trusted Other Feedback in Therapy for Veterans with PTSD. In CHI Conference on Human Factors in Computing Systems. 1--16.
[41]
National Center for Science and Engineering Statistics (NCSES). 2022. Survey of Earned Doctorates. (2022).
[42]
Garth Fowler, C Cope, D Michalski, P Christidis, L Lin, and J Conroy. 2018. Women outnumber men in psychology graduate programs. Monitor on Psychology, Vol. 49, 11 (2018), 255--278.
[43]
Gillie Gabay. 2015. Perceived control over health, communication and patient--physician trust. Patient education and counseling, Vol. 98, 12 (2015), 1550--1557.
[44]
Katleen Gabriels, Tania Moerenhout, et al. 2018. Exploring entertainment medicine and professionalization of self-care: interview study among doctors on the potential effects of digital self-tracking. Journal of medical Internet research, Vol. 20, 1 (2018), e8040.
[45]
ST Gaynor, PS Lawrence, and RO Nelson-Gray. 2006. Cognitive-behavioral therapy for adolescent depression: Review, preliminary findings, and implications for theory and practice. Behavior Modification, Vol. 30 (2006), 647--672.
[46]
Asma Ghandeharioun, Asaph Azaria, Sara Taylor, and Rosalind W Picard. 2016. Kind and Grateful: A context-sensitive smartphone app utilizing inspirational content to promote gratitude. Psychology of well-being, Vol. 6, 1 (2016), 1--21.
[47]
Alberto González-Pérez, Miguel Matey-Sanz, Carlos Granell, Laura Díaz-Sanahuja, Juana Bretón-López, and Sven Casteleyn. 2023. AwarNS: A framework for developing context-aware reactive mobile applications for health and mental health. Journal of Biomedical Informatics, Vol. 141 (2023), 104359.
[48]
Sagar Goyal, Eti Rastogi, Sree Prasanna Rajagopal, Dong Yuan, Fen Zhao, Jai Chintagunta, Gautam Naik, and Jeff Ward. 2024. HealAI: A Healthcare LLM for Effective Medical Documentation. In Proceedings of the 17th ACM International Conference on Web Search and Data Mining. 1167--1168.
[49]
Andrea K Graham, Jennifer E Wildes, Madhu Reddy, Sean A Munson, C Barr Taylor, and David C Mohr. 2019. User-centered design for technology-enabled services for eating disorders. International Journal of Eating Disorders, Vol. 52, 10 (2019), 1095--1107.
[50]
Shefali Haldar, Hannah Studd, Novia Wong, David C Mohr, Madhu Reddy, and Emily S Miller. 2022. Collaboration Challenges and Technology Opportunities at the Intersection of Perinatal and Mental Health Journeys. Proceedings of the ACM on Human-Computer Interaction, Vol. 6, CSCW2 (2022), 1--28.
[51]
Sylvia Helbig and Lydia Fehm. 2004. Problems with homework in CBT: Rare exception or rather frequent Behavioural and cognitive psychotherapy, Vol. 32, 3 (2004), 291--301.
[52]
Adam O Horvath and Leslie S Greenberg. 1994. The working alliance: Theory, research, and practice. Vol. 173. John Wiley & Sons.
[53]
Adam O Horvath and B Dianne Symonds. 1991. Relation between working alliance and outcome in psychotherapy: A meta-analysis. Journal of counseling psychology, Vol. 38, 2 (1991), 139.
[54]
Jonathan D Huppert, Deborah Roth Ledley, and Edna B Foa. 2006. The use of homework in behavior therapy for anxiety disorders. Journal of Psychotherapy Integration, Vol. 16, 2 (2006), 128.
[55]
Priscilla Jimenez Pazmino and Leilah Lyons. 2011. An exploratory study of input modalities for mobile devices used with museum exhibits. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. 895--904.
[56]
Eunkyung Jo, Myeonghan Ryu, Georgia Kenderova, Samuel So, Bryan Shapiro, Alexandra Papoutsaki, and Daniel A Epstein. 2022. Designing Flexible Longitudinal Regimens: Supporting Clinician Planning for Discontinuation of Psychiatric Drugs. In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems. 1--17.
[57]
Bridget T Kane, Pieter J Toussaint, and Saturnino Luz. 2013. Shared decision making needs a communication record. In Proceedings of the 2013 conference on Computer supported cooperative work. 79--90.
[58]
Jonathan W Kanter, Patrick S Mulick, Andrew M Busch, Kristoffer S Berlin, and Christopher R Martell. 2007. The Behavioral Activation for Depression Scale (BADS): psychometric properties and factor structure. Journal of Psychopathology and Behavioral Assessment, Vol. 29, 3 (2007), 191.
[59]
Nicole R Karcher and Nan R Presser. 2018. Ethical and legal issues addressing the use of mobile health (mHealth) as an adjunct to psychotherapy. Ethics & Behavior, Vol. 28, 1 (2018), 1--22.
[60]
Ravi Karkar, Jasmine Zia, Roger Vilardaga, Sonali R Mishra, James Fogarty, Sean A Munson, and Julie A Kientz. 2016. A framework for self-experimentation in personalized health. Journal of the American Medical Informatics Association, Vol. 23, 3 (2016), 440--448.
[61]
Nikolaos Kazantzis, Frank P Deane, Kevin R Ronan, and Luciano L'Abate. 2005. Using homework assignments in cognitive behavior therapy. Routledge.
[62]
Nikolaos Kazantzis, Luciano L'Abate, et al. 2007. Handbook of homework assignments in psychotherapy. Springer.
[63]
Nikolaos Kazantzis and Allen R Miller. 2022. A comprehensive model of homework in cognitive behavior therapy. Cognitive Therapy and Research, Vol. 46, 1 (2022), 247--257.
[64]
Nikolaos Kazantzis and Gregg Shinkfield. 2007. Conceptualizing patient barriers to nonadherence with homework assignments. Cognitive and Behavioral Practice, Vol. 14, 3 (2007), 317--324.
[65]
Nikolaos Kazantzis, Craig Whittington, and Frank Dattilio. 2010. Meta-analysis of homework effects in cognitive and behavioral therapy: A replication and extension. Clinical Psychology: Science and Practice, Vol. 17, 2 (2010), 144.
[66]
Nancy L Keating, Tejal K Gandhi, E John Orav, David W Bates, and John Z Ayanian. 2004. Patient characteristics and experiences associated with trust in specialist physicians. Archives of internal medicine, Vol. 164, 9 (2004), 1015--1020.
[67]
Christina Kelley, Bongshin Lee, and Lauren Wilcox. 2017. Self-tracking for mental wellness: understanding expert perspectives and student experiences. In Proceedings of the 2017 CHI conference on human factors in computing systems. 629--641.
[68]
Rafal Kocielnik, Lillian Xiao, Daniel Avrahami, and Gary Hsieh. 2018. Reflection Companion: a conversational system for engaging users in reflection on physical activity. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, Vol. 2, 2 (2018), 1--26.
[69]
Rachel Kornfield, Renwen Zhang, Jennifer Nicholas, Stephen M Schueller, Scott A Cambo, David C Mohr, and Madhu Reddy. 2020. " Energy is a Finite Resource": Designing Technology to Support Individuals across Fluctuating Symptoms of Depression. In Proceedings of the 2020 CHI Conference on Human factors in Computing systems. 1--17.
[70]
Jennifer Elston Lafata, Heather L Morris, Elizabeth Dobie, Michele Heisler, Rachel M Werner, and Levent Dumenci. 2013. Patient-reported use of collaborative goal setting and glycemic control among patients with diabetes. Patient education and counseling, Vol. 92, 1 (2013), 94--99.
[71]
Amanda Lazar, Jessica L Feuston, Caroline Edasis, and Anne Marie Piper. 2018. Making as expression: Informing design with people with complex communication needs through art therapy. In Proceedings of the 2018 CHI conference on human factors in computing systems. 1--16.
[72]
Liana S Leach, Helen Christensen, Andrew J Mackinnon, Timothy D Windsor, and Peter Butterworth. 2008. Gender differences in depression and anxiety across the adult lifespan: the role of psychosocial mediators. Social psychiatry and psychiatric epidemiology, Vol. 43, 12 (2008), 983--998.
[73]
Jisoo Lee, Erin Walker, Winslow Burleson, Matthew Kay, Matthew Buman, and Eric B Hekler. 2017. Self-experimentation for behavior change: Design and formative evaluation of two approaches. In Proceedings of the 2017 CHI conference on human factors in computing systems. 6837--6849.
[74]
Edmond Li, Jonathan Clarke, Hutan Ashrafian, Ara Darzi, and Ana Luisa Neves. 2022. The impact of electronic health record interoperability on safety and quality of care in high-income countries: systematic review. Journal of medical Internet research, Vol. 24, 9 (2022), e38144.
[75]
Yuhan Luo, Peiyi Liu, and Eun Kyoung Choe. 2019. Co-Designing food trackers with dietitians: Identifying design opportunities for food tracker customization. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. 1--13.
[76]
SC Matz, JD Teeny, Sumer S Vaid, H Peters, GM Harari, and M Cerf. 2024. The potential of generative AI for personalized persuasion at scale. Scientific Reports, Vol. 14, 1 (2024), 4692.
[77]
Carmen P McLean, Anu Asnaani, Brett T Litz, and Stefan G Hofmann. 2011. Gender differences in anxiety disorders: prevalence, course of illness, comorbidity and burden of illness. Journal of psychiatric research, Vol. 45, 8 (2011), 1027--1035.
[78]
Jingbo Meng, Syed Ali Hussain, David C Mohr, Mary Czerwinski, and Mi Zhang. 2018. Exploring user needs for a mobile behavioral-sensing technology for depression management: qualitative study. Journal of medical Internet research, Vol. 20, 7 (2018), e10139.
[79]
David C Mohr, Pim Cuijpers, and Kenneth Lehman. 2011. Supportive accountability: a model for providing human support to enhance adherence to eHealth interventions. Journal of medical Internet research, Vol. 13, 1 (2011), e30.
[80]
Joonas Moilanen, Aku Visuri, Sharadhi Alape Suryanarayana, Andy Alorwu, Koji Yatani, and Simo Hosio. 2022. Measuring the Effect of Mental Health Chatbot Personality on User Engagement. In Proceedings of the 21st International Conference on Mobile and Ubiquitous Multimedia. 138--150.
[81]
Alexandra K Mullins, Helen Skouteris, David Rankin, Heather Morris, Kostas Hatzikiriakidis, and Joanne Enticott. 2022. Predictors of clinician use of Australia's national health information exchange in the emergency Department: An analysis of log data. International Journal of Medical Informatics, Vol. 161 (2022), 104725.
[82]
Sean A Munson, Jessica Schroeder, Ravi Karkar, Julie A Kientz, Chia-Fang Chung, and James Fogarty. 2020. The importance of starting with goals in N-of-1 studies. Frontiers in digital health, Vol. 2 (2020), 3.
[83]
Ada Ng, Rachel Kornfield, Stephen M Schueller, Alyson K Zalta, Michael Brennan, and Madhu Reddy. 2019. Provider perspectives on integrating sensor-captured patient-generated data in mental health care. Proceedings of the ACM on human-computer interaction, Vol. 3, CSCW (2019), 1--25.
[84]
UC Bureau of Labor Statistics. Accessed May 28, 2024. Labor Force Statistics from the Current Population Survey. "https://www.bls.gov/cps/cpsaat11.htm".
[85]
Institute of Medicine. 2001. Crossing the quality chasm: a new health system for the 21st century. National Academies Press.
[86]
National Institute of Mental Health. Accessed January 14, 2023 a. Anxiety disorders. "https://www.nimh.nih.gov/health/topics/anxiety-disorders".
[87]
National Institute of Mental Health. Accessed January 14, 2023 b. Depression. "https://www.nimh.nih.gov/health/publications/depression".
[88]
US Office of the National Coordinator for Health Information Technology. Accessed May 1, 2024 a. What is a Patient Portal. "https://www.healthit.gov/faq/what-patient-portal".
[89]
US Office of the National Coordinator for Health Information Technology. Accessed May 1, 2024 b. What is an Electronic Health Record. "https://www.healthit.gov/faq/what-electronic-health-record-ehr".
[90]
Kathleen O'Leary, Stephen M Schueller, Jacob O Wobbrock, and Wanda Pratt. 2018. 'suddenly, we got to become therapists for each other? Designing Peer Support Chats for Mental Health. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 1--14.
[91]
Kristen O'Loughlin, Martha Neary, Elizabeth C Adkins, and Stephen M Schueller. 2019. Reviewing the data security and privacy policies of mobile apps for depression. Internet interventions, Vol. 15 (2019), 110--115.
[92]
Committee on Quality of Health Care in America. 2001. Crossing the quality chasm: a new health system for the 21st century. National Academies Press.
[93]
Lucille ML Ong, Johanna CJM De Haes, Alaysia M Hoos, and Frits B Lammes. 1995. Doctor-patient communication: a review of the literature. Social science & medicine, Vol. 40, 7 (1995), 903--918.
[94]
Pablo Paredes, Ran Gilad-Bachrach, Mary Czerwinski, Asta Roseway, Kael Rowan, and Javier Hernandez. 2014. PopTherapy: Coping with stress through pop-culture. In Proceedings of the 8th international conference on pervasive computing technologies for healthcare. 109--117.
[95]
Dorian Peters. 2023. Wellbeing supportive design--Research-based guidelines for supporting psychological wellbeing in user experience. International Journal of Human-Computer Interaction, Vol. 39, 14 (2023), 2965--2977.
[96]
Rory A Pfund, James P Whelan, Andrew W Meyers, Samuel C Peter, Kenneth D Ward, and Tori L Horn. 2020. The use of a smartphone application to complete therapeutic homework in cognitive-behavioral therapy for gambling disorder: A pilot study of acceptability and feasibility. Journal of Technology in Behavioral Science, Vol. 5 (2020), 156--163.
[97]
Adrienne Pichon, Kayla Schiffer, Emma Horan, Bria Massey, Suzanne Bakken, Lena Mamykina, and Noemie Elhadad. 2021. Divided we stand: the collaborative work of patients and providers in an enigmatic chronic disease. Proceedings of the ACM on human-computer interaction, Vol. 4, CSCW3 (2021), 1--24.
[98]
Rafael Zambelli Pinto, Manuela L Ferreira, Vinicius C Oliveira, Marcia R Franco, Roger Adams, Christopher G Maher, and Paulo H Ferreira. 2012. Patient-centred communication is associated with positive therapeutic alliance: a systematic review. Journal of physiotherapy, Vol. 58, 2 (2012), 77--87.
[99]
Amy Przeworski and Michelle G Newman. 2006. Efficacy and utility of computer-assisted cognitive behavioural therapy for anxiety disorders. Clinical Psychologist, Vol. 10, 2 (2006), 43--53.
[100]
Miriam Reisman. 2017. EHRs: the challenge of making electronic data usable and interoperable. Pharmacy and Therapeutics, Vol. 42, 9 (2017), 572.
[101]
David B Reuben and Mary E Tinetti. 2012. Goal-oriented patient care--an alternative health outcomes paradigm. The New England journal of medicine, Vol. 366, 9 (2012), 777.
[102]
Johanna Roos and Andrzej Werbart. 2013. Therapist and relationship factors influencing dropout from individual psychotherapy: A literature review. Psychotherapy research, Vol. 23, 4 (2013), 394--418.
[103]
Heleen Rutjes, Martijn C Willemsen, and Wijnand A IJsselsteijn. 2019. Beyond behavior: the coach's perspective on technology in health coaching. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. 1--14.
[104]
Kathleen Ryan, Samantha Dockray, and Conor Linehan. 2022. Understanding How eHealth Coaches Tailor Support For Weight Loss: Towards the Design of Person-Centered Coaching Systems. In CHI Conference on Human Factors in Computing Systems. 1--16.
[105]
Hyeyoung Ryu, Andrew BL Berry, Catherine Y Lim, Andrea Hartzler, Tad Hirsch, Juanita I Trejo, Zoë Abigail Bermet, Brandi Crawford-Gallagher, Vi Tran, Dawn Ferguson, et al. 2023. You Can See the Connections?: Facilitating Visualization of Care Priorities in People Living with Multiple Chronic Health Conditions. In Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. 1--17.
[106]
Johnny Salda na. 2021. The coding manual for qualitative researchers. The coding manual for qualitative researchers (2021), 1--440.
[107]
Jessica Schroeder, Chia-Fang Chung, Daniel A Epstein, Ravi Karkar, Adele Parsons, Natalia Murinova, James Fogarty, and Sean A Munson. 2018. Examining self-tracking by people with migraine: goals, needs, and opportunities in a chronic health condition. In Proceedings of the 2018 Designing Interactive Systems Conference. 135--148.
[108]
Jessica Schroeder, Jane Hoffswell, Chia-Fang Chung, James Fogarty, Sean Munson, and Jasmine Zia. 2017. Supporting patient-provider collaboration to identify individual triggers using food and symptom journals. In Proceedings of the 2017 ACM conference on computer supported cooperative work and social computing. 1726--1739.
[109]
Jessica Schroeder, Ravi Karkar, Natalia Murinova, James Fogarty, and Sean A Munson. 2019. Examining opportunities for goal-directed self-tracking to support chronic condition management. Proceedings of the ACM on interactive, mobile, wearable and ubiquitous technologies, Vol. 3, 4 (2019), 1--26.
[110]
Stephen M Schueller, Martha Neary, Jocelyn Lai, and Daniel A Epstein. 2021. Understanding people's use of and perspectives on mood-tracking apps: interview study. JMIR mental health, Vol. 8, 8 (2021), e29368.
[111]
Peixia Shi, Aigang Yang, Qing Zhao, Zhaohua Chen, Xiaomei Ren, and Qin Dai. 2021. A hypothesis of gender differences in self-reporting symptom of depression: implications to solve under-diagnosis and under-treatment of depression in males. Frontiers in psychiatry, Vol. 12 (2021), 589687.
[112]
Saul Shiffman, Arthur A Stone, and Michael R Hufford. 2008. Ecological momentary assessment. Annu. Rev. Clin. Psychol., Vol. 4 (2008), 1--32.
[113]
Christine Sinsky, Lacey Colligan, Ling Li, Mirela Prgomet, Sam Reynolds, Lindsey Goeders, Johanna Westbrook, Michael Tutty, and George Blike. 2016. Allocation of physician time in ambulatory practice: a time and motion study in 4 specialties. Annals of internal medicine, Vol. 165, 11 (2016), 753--760.
[114]
Cristiano Storni. 2011. Complexity in an uncertain and cosmopolitan world. Rethinking personal health technology in diabetes with the Tag-it-Yourself. PsychNology Journal, Vol. 9, 2 (2011).
[115]
Cristiano Storni. 2014. Design challenges for ubiquitous and personal computing in chronic disease care and patient empowerment: a case study rethinking diabetes self-monitoring. Personal and Ubiquitous Computing, Vol. 18 (2014), 1277--1290.
[116]
Jina Suh, Spencer Williams, Jesse R Fann, James Fogarty, Amy M Bauer, and Gary Hsieh. 2020. Parallel journeys of patients with cancer and depression: Challenges and opportunities for technology-enabled collaborative care. Proceedings of the ACM on Human-computer Interaction, Vol. 4, CSCW1 (2020), 1--36.
[117]
Tomoko Takayama and Yoshihiko Yamazaki. 2004. How breast cancer outpatients perceive mutual participation in patient--physician interactions. Patient Education and Counseling, Vol. 52, 3 (2004), 279--289.
[118]
Wei Tang, David Kreindler, et al. 2017. Supporting homework compliance in cognitive behavioural therapy: essential features of mobile apps. JMIR mental health, Vol. 4, 2 (2017), e5283.
[119]
Emily P Terlizzi and Tina Norris. 1921. Mental health treatment among adults: United States, 2020. (1921).
[120]
Lisa Collins Tidwell and Joseph B Walther. 2002. Computer-mediated communication effects on disclosure, impressions, and interpersonal evaluations: Getting to know one another a bit at a time. Human communication research, Vol. 28, 3 (2002), 317--348.
[121]
Michael A Tompkins. 2002. Guidelines for enhancing homework compliance. Journal of clinical psychology, Vol. 58, 5 (2002), 565--576.
[122]
John Torous, Patrick Staples, and Jukka-Pekka Onnela. 2015. Realizing the potential of mobile mental health: new methods for new data in psychiatry. Current psychiatry reports, Vol. 17, 8 (2015), 1--7.
[123]
Jürgen Unützer and Mijung Park. 2012. Strategies to improve the management of depression in primary care. Primary Care: Clinics in Office Practice, Vol. 39, 2 (2012), 415--431.
[124]
Greg Wadley, Reeva Lederman, John Gleeson, and Mario Alvarez-Jimenez. 2013. Participatory design of an online therapy for youth mental health. In Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. 517--526.
[125]
Joseph B Walther. 2002. Cues filtered out, cues filtered in: Computer mediated communication and relationships. Handbook of interpersonal communication, Vol. 3 (2002), 529.
[126]
Peter West, Max Van Kleek, Richard Giordano, Mark J Weal, and Nigel Shadbolt. 2018. Common barriers to the use of patient-generated data across clinical settings. In proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 1--13.
[127]
Yiran Zhao, Yoojung Kim, Calvin Apodaca, Regina Casanova-Perez, Shefali Haldar, Sonali R Mishra, Julia C Dunbar, Ari Pollack, and Wanda Pratt. 2021. Supporting Goal-Based Collaboration for Hospitalized Children. Proceedings of the ACM on Human-Computer Interaction, Vol. 5, CSCW1 (2021), 1--22.

Index Terms

  1. Technology's Role in Fostering Therapist-Client Collaboration and Engagement with Goals

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 8, Issue CSCW2
    CSCW
    November 2024
    5177 pages
    EISSN:2573-0142
    DOI:10.1145/3703902
    Issue’s Table of Contents
    This work is licensed under a Creative Commons Attribution International 4.0 License.

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 08 November 2024
    Published in PACMHCI Volume 8, Issue CSCW2

    Check for updates

    Author Tags

    1. behavior change
    2. goal setting
    3. mental health
    4. personalization
    5. tailoring

    Qualifiers

    • Research-article

    Funding Sources

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • 0
      Total Citations
    • 97
      Total Downloads
    • Downloads (Last 12 months)97
    • Downloads (Last 6 weeks)97
    Reflects downloads up to 14 Dec 2024

    Other Metrics

    Citations

    View Options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Login options

    Full Access

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media