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Exploring the User Experience of an AI-based Smartphone Navigation Assistant for People with Visual Impairments

Authors:

Bineeth Kuriakose,

Frode Eika SandnesAuthors Info & Claims

CHItaly '23: Proceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter

Article No.: 17, Pages 1 - 8

https://doi.org/10.1145/3605390.3605421

Published: 20 September 2023 Publication History

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Abstract

Advancements in artificial intelligence (AI), computer vision, and smartphone technology have spurred the development of navigation assistants aiming to improve the independent mobility experience of people with visual impairments. Still, few studies have explored whether such tools meet this intention. Therefore, this study aimed to examine the perceptions of people with visual impairments on an AI-based navigation assistant and how their perceptions may influence their use of these technologies. A study involving 13 participants was conducted with DeepNAVI, an AI-based smartphone navigation assistant for people with visual impairments in both indoor and outdoor environments. The participants reported mixed reactions towards the navigation assistant, from excitement about the promise of increased independence to a lack of trust and skepticism toward the reliability of this technology. The perceptions from the participants provide some valuable insights about AI-based smartphone navigation assistants and their practicality in real life.

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Cited By

Feghali JFeng CMajumdar AOchieng W(2024)Comprehensive Review: High-Performance Positioning Systems for Navigation and Wayfinding for Visually Impaired PeopleSensors10.3390/s2421702024:21(7020)Online publication date: 31-Oct-2024
https://doi.org/10.3390/s24217020
Deshmukh AChalmeta R(2024)User Experience and Usability of Voice User Interfaces: A Systematic Literature ReviewInformation10.3390/info1509057915:9(579)Online publication date: 19-Sep-2024
https://doi.org/10.3390/info15090579
Cassidy CBranham S(2024)Dude, Where's My Luggage? An Autoethnographic Account of Airport Navigation by a Traveler with Residual VisionProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675624(1-13)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675624
Show More Cited By

Index Terms

Exploring the User Experience of an AI-based Smartphone Navigation Assistant for People with Visual Impairments
1. Human-centered computing
  1. Accessibility
  2. Human computer interaction (HCI)
    1. HCI design and evaluation methods
      1. Usability testing
      2. Walkthrough evaluations

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CHItaly '23: Proceedings of the 15th Biannual Conference of the Italian SIGCHI Chapter

September 2023

416 pages

ISBN:9798400708060

DOI:10.1145/3605390

Copyright © 2023 Owner/Author.

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike International 4.0 License.

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Published: 20 September 2023

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CHItaly 2023

CHItaly 2023: 15th Biannual Conference of the Italian SIGCHI Chapter

September 20 - 22, 2023

Torino, Italy

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Cited By

Feghali JFeng CMajumdar AOchieng W(2024)Comprehensive Review: High-Performance Positioning Systems for Navigation and Wayfinding for Visually Impaired PeopleSensors10.3390/s2421702024:21(7020)Online publication date: 31-Oct-2024
https://doi.org/10.3390/s24217020
Deshmukh AChalmeta R(2024)User Experience and Usability of Voice User Interfaces: A Systematic Literature ReviewInformation10.3390/info1509057915:9(579)Online publication date: 19-Sep-2024
https://doi.org/10.3390/info15090579
Cassidy CBranham S(2024)Dude, Where's My Luggage? An Autoethnographic Account of Airport Navigation by a Traveler with Residual VisionProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675624(1-13)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675624
Deriba FWubineh BTeka M(2024)Review of AI Technologies for Enhancing the Lives of Visually Impaired Individuals: Applications, Outcomes, and Future Directions2024 International Conference on Information and Communication Technology for Development for Africa (ICT4DA)10.1109/ICT4DA62874.2024.10777268(241-246)Online publication date: 18-Nov-2024
https://doi.org/10.1109/ICT4DA62874.2024.10777268

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