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Transparency, Trust, and Security Needs for the Design of Digital News Authentication Tools

Published: 16 April 2023 Publication History

Abstract

Americans' trust in news is declining, and authenticity and transparency challenges in digital publishing contexts pose unique challenges to the ability to effectively gratify their information-seeking needs via online media. Cryptographic technologies and web-based provenance indicators have the potential to enhance the trustworthiness and transparency of digital communication, but better understandings of news consumers practices and needs are required to develop practical tools. Through a representative online survey of 400 digital news consumers and 19 follow-up interviews, we investigate how users authenticate and assign trust to news content, and identify specific needs pertaining to news transparency and authentication that could be met by digital news authentication tools. While many users currently rely on political ideology to assess news trustworthiness, we find that users of all political orientations see value in independent provenance and authentication tools for digital news.

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cover image Proceedings of the ACM on Human-Computer Interaction
Proceedings of the ACM on Human-Computer Interaction  Volume 7, Issue CSCW1
CSCW
April 2023
3836 pages
EISSN:2573-0142
DOI:10.1145/3593053
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Published: 16 April 2023
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  1. information authenticity
  2. usability and human interaction

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  • (2024)“Who Knows? Maybe it Really Works”: Analysing Users' Perceptions of Health Misinformation on Social MediaProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661510(1499-1517)Online publication date: 1-Jul-2024
  • (2024)Usable News Authentication: How the Presentation and Location of Cryptographic Information Impacts the Usability of Provenance Information and Perceptions of News ArticlesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642331(1-20)Online publication date: 11-May-2024

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