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Hacking, Switching, Combining: Understanding and Supporting DIY Assistive Technology Design by Blind People

Authors:

Jaylin Herskovitz,

Anhong GuoAuthors Info & Claims

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

Article No.: 57, Pages 1 - 17

https://doi.org/10.1145/3544548.3581249

Published: 19 April 2023 Publication History

Abstract

Existing assistive technologies (AT) often fail to support the unique needs of blind and visually impaired (BVI) people. Thus, BVI people have become domain experts in customizing and ‘hacking’ AT, creatively suiting their needs. We aim to understand this behavior in depth, and how BVI people envision creating future DIY personalized AT. We conducted a multi-part qualitative study with 12 blind participants: an interview on unique uses of AT, a two-week diary study to log use cases, and a scenario-based design session to imagine creating future technologies. We found that participants work to design new AT both implicitly through creative use cases, and explicitly through regular ideation and development. Participants envisioned creating a variety of new technologies, and we summarize expected benefits and concerns of using a DIY technology approach. From our results, we present design considerations for future DIY technology systems to support existing customization and ‘hacking’ behaviors.

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Cited By

Xu ACai MHou DChang RGuo A(2024)ImageExplorer Deployment: Understanding Text-Based and Touch-Based Image Exploration in the WildProceedings of the 21st International Web for All Conference10.1145/3677846.3677861(59-69)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3677846.3677861
Loewen G(2024)Exploring Gaming Wearables for Players with Upper Limb Motor Disabilities through Design Fiction and DIYCompanion Proceedings of the 2024 Annual Symposium on Computer-Human Interaction in Play10.1145/3665463.3678854(427-430)Online publication date: 14-Oct-2024
https://dl.acm.org/doi/10.1145/3665463.3678854
Alharbi RLor PHerskovitz JSchoenebeck SBrewer R(2024)Misfitting With AI: How Blind People Verify and Contest AI ErrorsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675659(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675659
Show More Cited By

Index Terms

Hacking, Switching, Combining: Understanding and Supporting DIY Assistive Technology Design by Blind People
1. Human-centered computing
  1. Accessibility
    1. Empirical studies in accessibility
  2. Human computer interaction (HCI)
2. Social and professional topics
  1. User characteristics
    1. People with disabilities

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cover image ACM Conferences

CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems

April 2023

14911 pages

ISBN:9781450394215

DOI:10.1145/3544548

Editors:
Albrecht Schmidt
LMU Munich, Germany60028717
,
Kaisa Väänänen
Tampere University, Finland60011170
,
Tesh Goyal
Google Research, USA60006191
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Per Ola Kristensson
University of Cambridge, UK60031101
,
Anicia Peters
University of Namibia, Namibia60072704
,
Stefanie Mueller
Massachusetts Institute of Technology, USA60022195
,
Julie R. Williamson
University of Glasgow, UK60001490
,
Max L. Wilson
University of Nottingham, UK60015138

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Published: 19 April 2023

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CHI '23: CHI Conference on Human Factors in Computing Systems

April 23 - 28, 2023

Hamburg, Germany

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Cited By

Xu ACai MHou DChang RGuo A(2024)ImageExplorer Deployment: Understanding Text-Based and Touch-Based Image Exploration in the WildProceedings of the 21st International Web for All Conference10.1145/3677846.3677861(59-69)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3677846.3677861
Loewen G(2024)Exploring Gaming Wearables for Players with Upper Limb Motor Disabilities through Design Fiction and DIYCompanion Proceedings of the 2024 Annual Symposium on Computer-Human Interaction in Play10.1145/3665463.3678854(427-430)Online publication date: 14-Oct-2024
https://dl.acm.org/doi/10.1145/3665463.3678854
Alharbi RLor PHerskovitz JSchoenebeck SBrewer R(2024)Misfitting With AI: How Blind People Verify and Contest AI ErrorsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675659(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675659
Hong JKacorri H(2024)Understanding How Blind Users Handle Object Recognition Errors: Strategies and ChallengesProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675635(1-15)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675635
Natalie RChang RSheshadri SGuo AHara K(2024)Audio Description CustomizationProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675617(1-19)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675617
Chang RLiu YZhang LGuo A(2024)EditScribe: Non-Visual Image Editing with Natural Language Verification LoopsProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675599(1-19)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675599
Herskovitz JXu AAlharbi RGuo A(2024)ProgramAlly: Creating Custom Visual Access Programs via Multi-Modal End-User ProgrammingProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676391(1-15)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3654777.3676391
Chang RLiu YGuo A(2024)WorldScribe: Towards Context-Aware Live Visual DescriptionsProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676375(1-18)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3654777.3676375
Herskovitz J(2024)DIY Assistive Software: End-User Programming for Personalized Assistive TechnologyACM SIGACCESS Accessibility and Computing10.1145/3654768.3654772(1-1)Online publication date: 26-Mar-2024
https://dl.acm.org/doi/10.1145/3654768.3654772
Mörike FKiossis I(2024)Workarounds as enabling factor in the use of assistive technology amongst white-collar workers with visual impairmentJournal of Enabling Technologies10.1108/JET-02-2024-0020Online publication date: 28-Aug-2024
https://doi.org/10.1108/JET-02-2024-0020
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