A Framework for Addressing the Risks and Opportunities In Al-Supported Virtual Health Coaches
Authors: 
Sonia Baee, Mark Rucker, Anna Baglione, Mawulolo K. Ameko, Laura BarnesAuthors Info & Claims
Pages 251 - 254
Abstract
Virtual coaching has rapidly evolved into a foundational component of modern clinical practice. At a time when healthcare professionals are in short supply and the demand for low-cost treatments is ever-increasing, virtual health coaches (VHCs) offer intervention-on-demand for those limited by finances or geographic access to care. More recently, AI-powered virtual coaches have become a viable complement to human coaches. However, the push for AI-powered coaching systems raises several important issues for researchers, designers, clinicians, and patients. In this paper, we present a novel framework to guide the design and development of virtual coaching systems. This framework augments a traditional data science pipeline with four key guiding goals: reliability, fairness, engagement, and ethics.
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Index Terms
- A Framework for Addressing the Risks and Opportunities In Al-Supported Virtual Health Coaches
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Published In
May 2020
446 pages
ISBN:9781450375320
DOI:10.1145/3421937
- Editors:
- Sean A. Munson,
- Stephen M. Schueller,
- General Chair:
- Rosa Arriaga
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Association for Computing Machinery
New York, NY, United States
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Published: 02 February 2021
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- Refereed limited
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PervasiveHealth '20
PervasiveHealth '20: 14th EAI International Conference on Pervasive Computing Technologies for Healthcare
May 18 - 20, 2020
GA, Atlanta, USA
Acceptance Rates
PervasiveHealth '20 Paper Acceptance Rate 55 of 116 submissions, 47%;
Overall Acceptance Rate 55 of 116 submissions, 47%
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