More Web Proxy on the site http://driver.im/

research-article

Next steps for value sensitive design

Authors:

Michael MullerAuthors Info & Claims

CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 1125 - 1134

https://doi.org/10.1145/2207676.2208560

Published: 05 May 2012 Publication History

Abstract

Questions of human values often arise in HCI research and practice. Such questions can be difficult to address well, and a principled approach can clarify issues of both theory and practice. One such approach is Value Sensitive Design (VSD), an established theory and method for addressing issues of values in a systematic and principled fashion in the design of information technology. In this essay, we suggest however that the theory and at times the presentation of VSD overclaims in a number of key respects, with the result of inhibiting its more widespread adoption and appropriation. We address these issues by suggesting four topics for next steps in the evolution of VSD: (1) tempering VSD's position on universal values; (2) contextualizing existing and future lists of values that are presented as heuristics for consideration; (3) strengthening the voice of the participants in publications describing VSD investigations; and (4) making clearer the voice of the researchers. We propose new or altered approaches for VSD that address these issues of theory, voice, and reportage.

References

[1]

Albrechtslund, A. Ethics and technology design. Ethics and Info. Tech. 9(1), 63--72, 2007.

Digital Library

[2]

Alcoff, L. The problem of speaking for others. Cultural Critique 20 (Winter 1991-1992), 5--32.

[3]

Alsheikh, T., Rode, J. and Lindley, S. (Whose) Value-Sensitive Design? A Study of Long-Distance Relationships in an Arabic Cultural Context. Proc. CSCW 2011, ACM Press (2011), 75--84.

Digital Library

[4]

Bardzell, S. Feminist HCI: Taking stock and outlining an agenda for design. CHI 2010, ACM Press (2010), 1301--1310.

Digital Library

[5]

Bardzell, S. and Bardzell, J. Towards a feminist HCI methodology: Social science, feminism, and HCI. CHI 2011, ACM Press (2011), 675--684.

Digital Library

[6]

Bardzell, S., and Churchill, E., (eds.), Interacting with Computers, special issue on feminism, in press.

[7]

Beeson, I., and Miskelly, C. Dialogue and dissent in stories of community. Proc. PDC 2000. New York: CPSR.

[8]

Belenky, M., Clinchy, B., Goldberger, N., and Turule, J., Women's ways of knowing: The development of self, voice, and mind, Basic, 1987/1997.

[9]

Benedict, E., The wind won't know me: A history of the Navajo-Hopi land dispute. Knopf, 1992.

[10]

Best, M., Smyth, T., Serrano-Baquero, D., and Etherton, J. Designing for and with diaspora: A case study of work for the truth and reconciliation commission of Liberia. Ext Abstracts CHI 2010, ACM Press (2010), 2903--2918.

Digital Library

[11]

Bickel, B. Weapons of magic: Afghan women asserting voice via the Net. JCMC 8(2), 2003.

[12]

Bjerknes, G., Ehn, P., and Kyng, M. (eds.). Computers and Democracy: A Scandinavian Challenge. Avebury, 1987.

[13]

Bødker, K., Kensing, F., and Simonsen, J. Participatory IT design: Designing for business and workplace realities. MIT Press, 2004.

Digital Library

[14]

Bødker, S., Ehn, P., Sjögren, D., & Sundblad, Y. Co-operative Design - perspectives on 20 years with 'the Scandinavian IT Design Model'. Proc. NordiCHI 2000.

[15]

Borning, A., Friedman, B., and Kahn, P. H., Jr. Designing for Human Values in an Urban Simulation System: Value Sensitive Design and Participatory Design. Short paper, Proc. PDC 2004, Toronto, July 2004.

[16]

Borning, A., Friedman, B., Davis, J. and Lin. P. Informing public deliberation: Value sensitive design of indicators for a large-scale urban simulation. Proc. ECSCW 2005, Springer (2005), 449--468.

Digital Library

[17]

Charmaz, K., & Mitchell, R. G. Jr. The myth of silent authorship: Self, substance, and style in ethnographic writing. In Hertz, R. (ed), Reflexivity and Voice, Sage, 1997.

[18]

Cockton, G. Value-centred HCI. Proc. NordiCHI'04, Tampere, Finland, 2004, 149--160.

Digital Library

[19]

Cockton, G. Getting there: Six meta-principles and interaction design. Proc CHI 2009, ACM Press (2009), 2223--2232.

Digital Library

[20]

Crabtree, A. Ethnography in participatory design. Proc. PDC 1998, Seattle, CPSR.

[21]

Cummings, M. Integrating ethics in design through the value-sensitive design approach. Science and Engineering Ethics 12(4), 701--715, 2006.

[22]

Davis, J. Design methods for ethical persuasive computing. Persuasive '09, ACM Press (2009).

Digital Library

[23]

Dourish, P. Implications for design. Proc. CHI 2006.

Digital Library

[24]

Dourish, P. Ethnography. Tutorial presented at the Human Computer Interaction Consortium (HCIC), Winter Park, CO, Feb. 2010.

[25]

Ess, C., and Sudweeks, F. On the edge: Cultural barriers and catalysts to IT diffusion among remote and marginalized communities. New Media & Soc, 3(3), 259--269, 2001.

[26]

Flanagan, M., Howe, D., and Nissenbaum, H. Values at play: Design tradeoffs in socially-oriented game design. CHI 2005, ACM Press (2005), 751--760.

Digital Library

[27]

Flanagan, M., Howe, D., and Nissenbaum, H. Embodying values in technology: Theory and practice. In J. van den Hoven and J. Weckert (eds.), Information Technology and Moral Philosophy. Cambridge University Press, Cambridge, UK, 2008, 322--353.

[28]

Friedman, B., and Kahn, P. H., Jr. (2003). Human values, ethics, and design. In J. A. Jacko and A. Sears (eds.), The Human-Computer Interaction Handbook, 1177--1201. Mahwah Erlbaum.

Digital Library

[29]

Friedman, B., Freier, N. G., and Kahn, P. H., Jr. Office window of the future? Two case studies of an augmented window. Ext Abstracts CHI 2004, ACM Press (2004), 1559.

Digital Library

[30]

Friedman, B., Kahn, P. H., Jr. and Borning, A. Value sensitive design and information systems. In P. Zhang and D. Galletta (eds.), Human-Computer Interaction and Management Information Systems: Foundations. M.E. Sharpe, Armonk, NY, 2006.

[31]

Friedman, B., Höök, K., Gill, B. T., Eidmar, L., Sallmander Prien, C., and Severson, R. L. Personlig integritet: A comparative study of perceptions of privacy in public places in Sweden and the United States. Proc. NordiCHI 2008, 142--151.

Digital Library

[32]

Friedman, B., Borning, A., Davis, J. L., Gill, B. T., Kahn, Jr., P., Kriplean, T. and Lin, P. Laying the foundations for public participation and value advocacy: Interaction design for a large scale urban simulation. Proc 9th Annual International Conf. on Digital Government Research (dg.o2008), 305--314.

Digital Library

[33]

Friedman, B., Nathan, L. P., Lake, M., Grey, N. G., Nilsen, T. T., Utter, R. F., Utter, E. J., Ring, M., & Kahn, Z. Multi-lifespan information system design in post-conflict societies: An evolving project in Rwanda. Ext. Abstracts CHI 2010, ACM Press (2010), 2833--2844.

Digital Library

[34]

Friedman, B., Nathan, L. P., Kane, S. and Lin, J. Envisioning Cards. University of Washington, Seattle, WA, 2011. Available at: http://envisioningcards.com.

[35]

Haraway, D. J. A cyborg manifesto: Science, technology, and socialist-feminism in the late twentieth century. In Simians, cyborgs and women: The reinvention of nature. Routledge, New York, 1991.

[36]

Haraway, D. J. Modest_Witness@Second_Millennium. FemaleMan©_Meets_Oncomouse™: Feminism and Technoscience. Routledge, New York, 1997.

Digital Library

[37]

Harding, S. The Science Question in Feminism, Cornell University Press, 1986.

[38]

Harding, S. (ed). The Feminist Standpoint Reader: Intellectual and Political Controversies, Routledge, 2003.

[39]

Harrison, S., Sengers, P., and Tatar, D. Making epistemological trouble: Third-paradigm HCI as successor science. To appear in Interacting with Computers.

Digital Library

[40]

Hayes, G. R. The relationship of action research to human-computer interaction. TOCHI 18(3), 2011, 15:1--15:20.

Digital Library

[41]

Hendry, D. G., and Friedman, B. Theories and practices of design for information systems: Eight design perspectives in ten short weeks. Proc. DIS 2008, ACM Press (2008), 435--444.

Digital Library

[42]

Herrnstein, R. J., & Murray, C. The Bell Curve: Intelligence and Class Structure in America, Free Press, 1994.

[43]

Hourcade, J. P., Bullock-Rest, N. E., Friedman, B., Nelson, M., Shneiderman, B., and Zephiris, P. HCI for peace: From idealism to concrete steps. Proc CHI 2011, ACM Press (2011), 613--616.

Digital Library

[44]

Irani, L., Vertesi, J., Dourish, P., Philip, K., and Grinter, R. E. Postcolonial computing: A lens on design and development. CHI 2010, ACM Press (2010), 1311--1320.

Digital Library

[45]

Isomursu, M., Kuutti, K., and Väinämö, S. (2004). Experience clip: Method for user participation and evaluation of mobile concepts. Proceedings of PDC 2004. Toronto: CPSR.

Digital Library

[46]

Lafreniére, D. (1996). CUTA: A simple, practical, and lowcost approach to task analysis. Interactions 3(5), 35--39.

Digital Library

[47]

Lassiter, E. L. The Chicago Guide to Collaborative Ethnography, University of Chicago Press, 2005.

[48]

Le Dantec, C. A., Poole, E. S. and Wyche, S. P. Values as lived experience: Evolving Value Sensitive Design in support of value discovery. Proc CHI 2009, ACM Press (2009), 1141--1150.

Digital Library

[49]

Leidner, D. E., and Kayworth, T. A Review of Culture in Information Systems Research: Toward a Theory of Information Technology Culture Conflict. Mgmt. Info. Sys. Quart. 30(2), 2006.

Digital Library

[50]

Millett, L., Friedman, B., and Felten, E. Cookies and web browser design: Toward realizing informed consent online. Proc. CHI 2001, ACM Press (2001), 46--52.

Digital Library

[51]

Miller, J., Friedman, B., Jancke, G., and Gill, B. Value tensions in design: The value sensitive design, development, and appropriation of a corporation's groupware system, Proc. GROUP 2007, ACM Press (2007), 281--290.

Digital Library

[52]

Muller, M. Ethnocritical heuristics for reflecting on work with users and other interested parties. In M. Kyng and L. Mathiassen, Computers and Design in Context, MIT Press, Cambridge, MA, 1997.

Digital Library

[53]

Muller, M. J., and Carey, K. Design as a minority discipline in a software company: Toward requirements for a community of practice. Proc. CHI 2002, ACM Press (2002), 383--390.

Digital Library

[54]

Muller, M. Revisiting an ethnocritical approach to HCI: Verbal privilege and translation. In T. Erickson & D. McDonald (eds.), HCI remixed: Reflections on notable HCI papers, MIT Press, 2007.

[55]

Muller, M. and Druin, A. Participatory design: The third space in HCI. In J. Jacko (ed.), The Human-Computer Interaction Handbook (3rd edition), Mahwah, NJ: Lawrence Erlbaum Associates, in press.

[56]

Mumford, L. Technics and Civilization. University of Chicago Press, 2010. (Originally published 1934, Harcourt, Inc.)

[57]

Nathan, L. P., Friedman, B., Klasnja, P., Kane, S. K., and Miller, J. K. Envisioning systemic effects on persons and society throughout interactive system design. Proc. DIS 2008, ACM Press (2008), 1--10.

Digital Library

[58]

Nathan, L. P., Lake, M., Gray, N. C, Nilsen, T., Utter, R. F., Utter, E. J., Ring, M., Kahn, Z., & Friedman, B. Multi-lifespan information system design: Investigating a new design approach in Rwanda, Proc. iConference 2011, ACM Press (2011), 591--597.

Digital Library

[59]

Patton, J. W. (2000). Picturing commutes: Informant photography and urban design. Proc. PDC 2000. New York: CPSR.

[60]

Pew, R. W., and Mavor, A. S. Human-system Integration in the System Development Process: A New Look, National Academies Press, 2007.

[61]

Piecowye, J. Habitus in transition? CMC use and impacts among young women in the United Arab Emirates. JCMC 8(2), 2003.

[62]

Rode, J. A theoretical agenda for feminist HCI. To appear in Interacting with Computers.

Digital Library

[63]

Saab, D. J. An ethnorelative framework for information system design. Proc. Fourteenth Americas Conference on Information Systems, Toronto, 2008.

[64]

Sanders, E. B.-N. Generative tools for co-designing. Proc. CoDesigning 2000. London: Springer.

[65]

Scales-Trent, J. Racial purity laws in the United States and Nazi Germany: The targeting process, Human Rights Quart. 23(2), 260--307, 2001.

[66]

Schuler, D. and Namioka, A. (eds.). Participatory Design: Principles and Practices. Lawrence Erlbaum Associates, Hillsdale, NJ, USA, 1993.

Digital Library

[67]

Stubblefield, A. "Beyond the pale": Tainted whiteness, cognitive disability, and eugenic sterilization. Hypatia 22(2), 163--181, 2007.

[68]

Suchman, L., and Trigg, R. Understanding practice: Video as a medium for reflection and design. In J. Greenbaum and M. Kyng (eds.), Design at work: Cooperative design of computer systems. Erlbaum, Hillsdale NJ USA, 1991.

Digital Library

[69]

Tschudy, M. W., Dykstra-Erickson, E. A., and Holloway, M. S. PictureCARD: A storytelling tool for task analysis. Proc PDC'96, CPSR, Cambridge MA USA, 1996.

[70]

Wahlsten, D. The malleability of intelligence is not constrained by heredity, in Devlin, B., Feinberg, S. E., Resnick, D. P., & Roeber, K. (eds), Intelligence, Genes, and Success: Scientists Respond to The Bell Curve. Springer-Verlag, 1997.

[71]

Walker, S., and Dearden, A. Designing for civil society. Interacting with Computers 17(1), 2005, 1--8.

Digital Library

[72]

Wang, C., Burris, M. A., and Ping, X. Y. Chinese village women as visual anthropologists: A participatory approach to reaching policymakers. Social Science and Medicine 42 (10), 1996, 1391--1440.

[73]

Weiner, N. The Human Use of Human Beings: Cybernetics and Society. Houghton Mifflin, Boston, 1954.

[74]

Weizenbaum, J. Computer Power and Human Reason: From Judgment to Calculation. W. H. Freeman, San Francisco, 1976.

Digital Library

[75]

Winner, L. Do artifacts have politics? Daedalus 109(1), Winter 1980, 121--136.

[76]

Woelfer, J. P., and Hendry, D. G. Homeless young people's experiences with information systems: Life and work in a community technology center. Proc. CHI 2010, ACM Press (2010), 1291--1300.

Digital Library

[77]

Woelfer, J. P., Iverson, A., Hendry, D. G., Friedman, B. and Gill, B. Improving the safety of homeless young people with mobile phones: Values, form and function. Proc CHI 2011, ACM Press (2011), 1707--1716.

Digital Library

[78]

Wyche, S. P. Investigating religion and computing: A case for using standpoint theory in technology evaluation studies. PhD dissertation, Georgia Institute of Technology, 2010.

Cited By

Brüggen LGianni Rde Haan FHogreve JMeacham DPost Tvan der Werf M(2025)AI-Based Financial Advice: An Ethical Discourse on AI-Based Financial Advice and Ethical Reflection FrameworkJournal of Public Policy & Marketing10.1177/07439156241302279Online publication date: 2-Mar-2025
https://doi.org/10.1177/07439156241302279
Abramenka‐Lachheb VLachheb AOzogul G(2025)Value‐sensitive design in the praxis of instructional design: A view of designers in situBritish Journal of Educational Technology10.1111/bjet.13574Online publication date: 10-Feb-2025
https://doi.org/10.1111/bjet.13574
Kopecka-Piech K(2025)Imaginings of digital disconnectivity. How do emerging adults envision mobile applications for technology self-regulation?Digital Creativity10.1080/14626268.2025.2456289(1-15)Online publication date: 23-Jan-2025
https://doi.org/10.1080/14626268.2025.2456289
Show More Cited By

Index Terms

Next steps for value sensitive design
1. Social and professional topics
  1. Computing / technology policy

Recommendations

Value tensions in design: the value sensitive design, development, and appropriation of a corporation's groupware system
GROUP '07: Proceedings of the 2007 ACM International Conference on Supporting Group Work

We report on the value sensitive design, development, and appropriation of a groupware system to support software engineering knowledge sharing. Usage data (5,965 visitors) and semi-structured interviews (18 individuals) suggest the methods employed ...
Self-reflection on personal values to support value-sensitive design
BCS-HCI '11: Proceedings of the 25th BCS Conference on Human-Computer Interaction

The impact of ubiquitous technology and social media on our lives is rapidly increasing. We explicitly need to consider personal values affected or violated by these systems. Value-sensitive design can guide a designer in building systems that account ...
Why value sensitive design needs ethical commitments
Abstract
Currently, value sensitive design (VSD) does not commit to a particular ethical theory. Critiques contend that without such an explicit commitment, VSD lacks a methodology for distinguishing genuine moral values from mere stakeholders-preferences ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

May 2012

3276 pages

ISBN:9781450310154

DOI:10.1145/2207676

General Chair:
Joseph A. Konstan
University of Minnesota
,
Program Chairs:
Ed H. Chi
Google
,
Kristina Höök
Mobile Life at KTH

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 05 May 2012

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Conference

CHI '12

Sponsor:

SIGCHI

CHI '12: CHI Conference on Human Factors in Computing Systems

May 5 - 10, 2012

Texas, Austin, USA

Acceptance Rates

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

Upcoming Conference

CHI 2025

Sponsor:
sigchi

ACM CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

242
Total Citations
View Citations
3,470
Total Downloads

Downloads (Last 12 months)408
Downloads (Last 6 weeks)63

Reflects downloads up to 03 Mar 2025

Other Metrics

View Author Metrics

Citations

Cited By

Brüggen LGianni Rde Haan FHogreve JMeacham DPost Tvan der Werf M(2025)AI-Based Financial Advice: An Ethical Discourse on AI-Based Financial Advice and Ethical Reflection FrameworkJournal of Public Policy & Marketing10.1177/07439156241302279Online publication date: 2-Mar-2025
https://doi.org/10.1177/07439156241302279
Abramenka‐Lachheb VLachheb AOzogul G(2025)Value‐sensitive design in the praxis of instructional design: A view of designers in situBritish Journal of Educational Technology10.1111/bjet.13574Online publication date: 10-Feb-2025
https://doi.org/10.1111/bjet.13574
Kopecka-Piech K(2025)Imaginings of digital disconnectivity. How do emerging adults envision mobile applications for technology self-regulation?Digital Creativity10.1080/14626268.2025.2456289(1-15)Online publication date: 23-Jan-2025
https://doi.org/10.1080/14626268.2025.2456289
Pfeil KBadillo-Urquiola KLaViola JWisniewski P(2024)"Like I was There:" A User Evaluation of an Interpersonal Telepresence System Developed through Value Sensitive DesignProceedings of the ACM on Human-Computer Interaction10.1145/36870158:CSCW2(1-18)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687015
Elmimouni HSharma AManayra VChan MFeng YKyrölä KRode J(2024)Whose Values Matter in Persuasive Writing Tools?Proceedings of the Halfway to the Future Symposium10.1145/3686169.3686171(1-9)Online publication date: 21-Oct-2024
https://dl.acm.org/doi/10.1145/3686169.3686171
Grünloh CHurmuz MOberschmidt K(2024)"And then you just notice how important respect is" - Adapting Patient Journey Value Mapping to elicit values with stroke survivorsProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685487(1-10)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685487
Balkaya MBaykal G(2024)When Human-Food Interaction Meets Value-Sensitive Design: Card-Based Design ToolAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685425(1-5)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3677045.3685425
DeVito MFeuston JMelder EMalloy CPonder CBrubaker J(2024)Safety and Community Context: Exploring a Transfeminist Approach to Sapphic Relationship PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/36536948:CSCW1(1-34)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3653694
Jääskeläinen PHolzapfel AEriksson E(2024)AI Art for Self-Interest or Common Good? Uncovering Value Tensions in Artists’ Imaginaries of AI TechnologiesProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661619(2897-2910)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661619
Pfeil KBadillo-Urquiola KBelga JSera-Josef JLaviola JWisniewski P(2024)Using Co-Design with Streamers and Viewers to Identify Values and Resolve Tensions in the Design of Interpersonal Wearable Telepresence SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36374258:CSCW1(1-21)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637425
Show More Cited By

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Figures

Tables

Media

View Table of Conten