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On the perceived interdependence and information sharing inhibitions of enterprise software engineers

Authors:

Alicia M. Grubb,

Andrew BegelAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 1337 - 1346

https://doi.org/10.1145/2145204.2145403

Published: 11 February 2012 Publication History

Abstract

Software teams often have trouble coordinating shared work due to poor communication practices. We surveyed software engineers (N=989) at Microsoft to investigate three rarely explored aspects of coordination: (1) how an engineer's perception of dependence is predicted by his organizational characteristics, (2) how this perception differs when the dependence varies by the kinds of shared work artifacts, and (3) how the work group range affects the likelihood that an engineer will share information about work artifacts with another. Our results indicate that engineers tailor their communications about shared work for each group of intended recipients. This suggests that many existing coordination tools that rely on automatic mining and visualization of engineering activities have prevented senders from controlling the distribution of information about their work, and may have overestimated the receivers' abilities to comprehend it.

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Cited By

Collopy AAdar EPapalambros P(2020)On the use of coordination strategies in complex engineered system design projectsDesign Science10.1017/dsj.2020.296Online publication date: 4-Dec-2020
https://doi.org/10.1017/dsj.2020.29
Guzzi ABacchelli ARiche Yvan Deursen ACosley DForte ACiolfi LMcDonald D(2015)Supporting Developers' Coordination in the IDEProceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing10.1145/2675133.2675177(518-532)Online publication date: 28-Feb-2015
https://dl.acm.org/doi/10.1145/2675133.2675177
Maalej WTiarks RRoehm TKoschke R(2014)On the Comprehension of Program ComprehensionACM Transactions on Software Engineering and Methodology10.1145/262266923:4(1-37)Online publication date: 5-Sep-2014
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Index Terms

On the perceived interdependence and information sharing inhibitions of enterprise software engineers
1. Social and professional topics
  1. Professional topics
    1. Computing and business

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cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
Carla Simone
University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
,
Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 11 February 2012

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

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Cited By

Collopy AAdar EPapalambros P(2020)On the use of coordination strategies in complex engineered system design projectsDesign Science10.1017/dsj.2020.296Online publication date: 4-Dec-2020
https://doi.org/10.1017/dsj.2020.29
Guzzi ABacchelli ARiche Yvan Deursen ACosley DForte ACiolfi LMcDonald D(2015)Supporting Developers' Coordination in the IDEProceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing10.1145/2675133.2675177(518-532)Online publication date: 28-Feb-2015
https://dl.acm.org/doi/10.1145/2675133.2675177
Maalej WTiarks RRoehm TKoschke R(2014)On the Comprehension of Program ComprehensionACM Transactions on Software Engineering and Methodology10.1145/262266923:4(1-37)Online publication date: 5-Sep-2014
https://dl.acm.org/doi/10.1145/2622669
Bailey SGodbole SKnutson CKrein J(2013)A Decade of Conway's LawProceedings of the 2013 3rd International Workshop on Replication in Empirical Software Engineering Research10.1109/RESER.2013.14(1-14)Online publication date: 9-Oct-2013
https://dl.acm.org/doi/10.1109/RESER.2013.14
Guzzi ANareddy KMiller JBegel A(2012)Facilitating enterprise software developer communication with CARESProceedings of the 2012 IEEE International Conference on Software Maintenance (ICSM)10.1109/ICSM.2012.6405317(527-536)Online publication date: 23-Sep-2012
https://dl.acm.org/doi/10.1109/ICSM.2012.6405317
Shankar R(undefined)Online Reputational Loss Aversion: Empirical Evidence from StackOverflow.comSSRN Electronic Journal10.2139/ssrn.2603303
https://doi.org/10.2139/ssrn.2603303

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