research-article

Towards designing more effective systems by understanding user experiences

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Clare J. HooperAuthors Info & Claims

ACM SIGWEB Newsletter, Volume 2011, Issue Autumn

Article No.: 4, Pages 1 - 3

https://doi.org/10.1145/2020936.2020940

Published: 01 September 2011 Publication History

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Abstract

This work is about social technologies, user experiences and the problems of creative design. It is motivated by a desire to give people who are offline --- whether for reasons of poverty, disability, infrastructure or cultural background --- the access to social technologies that is currently provided via the web, letting them access the online content and communication facilities that so many of us take for granted. There exist simple technologically-oriented approaches to this problem, such as identifying functional requirements and prototyping tools. This focus on technology, however, comes at a cost of neglecting the experiential aspects which motivate the work, and can result in systems that are functional but unappealing to (or even unusable by) their target audiences.

References

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Buchenau, M. and Suri, J. F. 2000 Experience Prototyping. In Proceedings of DIS, Brookylyn, New York. ACM Press, 424--433.

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Dix, A. 2003. Deconstructing Experience - Pulling Crackers Apart. In Funology: From Usability to Enjoyment.

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M. Blythe, A. Monk, K. Overbeeke, P. Wright, Eds, Kluwer, Dordrecht, the Netherlands, 165--178.

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Gaver, B., Dunne, T. Pascenti, E. 1999. Design: Cultural probes. Interactions 6, 21--29.

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Little, L., Briggs, P. and Coventry, L. Videotaped Activity Scenarios and the Elicitation of Social Rules for Public Interactions. In Proceedings of British HCI Conference, Leeds, UK.

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Sharif AWang OMuongchan AReinecke KWobbrock J(2022)VoxLens: Making Online Data Visualizations Accessible with an Interactive JavaScript Plug-InProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517431(1-19)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517431

Index Terms

Towards designing more effective systems by understanding user experiences
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI design and evaluation methods
2. Information systems
  1. Information retrieval
  2. Information storage systems

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Published In

ACM SIGWEB Newsletter Volume 2011, Issue Autumn

Autumn 2011

33 pages

ISSN:1931-1745

EISSN:1931-1435

DOI:10.1145/2020936

Issue’s Table of Contents

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 September 2011

Published in SIGWEB Volume 2011, Issue Autumn

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Sharif AWang OMuongchan AReinecke KWobbrock J(2022)VoxLens: Making Online Data Visualizations Accessible with an Interactive JavaScript Plug-InProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517431(1-19)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517431

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