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User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks

Authors:

Regina Bernhaupt,

François Manciet,

Michael PirkerAuthors Info & Claims

ATACCS '15: Proceedings of the 5th International Conference on Application and Theory of Automation in Command and Control Systems

Pages 140 - 150

https://doi.org/10.1145/2899361.2899376

Published: 30 September 2015 Publication History

ATACCS '15: Proceedings of the 5th International Conference on Application and Theory of Automation in Command and Control Systems

User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks

Pages 140 - 150

Abstract
References

Abstract

If automation in a system is accepted by users is depending on the perceived usefulness and ease of use of the system. How and if user experience has an effect on acceptance is less explored. Goal of this research was to investigate how user experience is changing when a system is automating articulatory tasks. To investigate this relationship we used a case study from the field of interactive television (TV), automating the task of transferring a movie from the TV to the tablet or providing automatically information on the tablet for the movie running on the TV. The automation was indicated for all the tasks by simply bringing a remote control close to the device. Results show that automation in articulatory tasks has a direct positive influence on the overall user experience (UX) and thus is a candidate to further enhance automation acceptance models.

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Cited By

Mbelekani NBengler K(2022)Traffic and Transport Ergonomics on Long Term Multi-Agent Social Interactions: A Road User’s TaleHCI International 2022 – Late Breaking Papers: HCI for Today's Community and Economy10.1007/978-3-031-18158-0_36(499-518)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-18158-0_36
Bernhaupt RPalanque PDrouet DMartinie C(2018)Enriching Task Models with Usability and User Experience Evaluation DataHuman-Centered Software Engineering10.1007/978-3-030-05909-5_9(146-163)Online publication date: 31-Dec-2018
https://doi.org/10.1007/978-3-030-05909-5_9
Bernhaupt RPalanque PManciet FMartinie C(2016)User-Test Results Injection into Task-Based Design Process for the Assessment and Improvement of Both Usability and User ExperienceHuman-Centered and Error-Resilient Systems Development10.1007/978-3-319-44902-9_5(56-72)Online publication date: 23-Aug-2016
https://doi.org/10.1007/978-3-319-44902-9_5

Index Terms

User Experience as a Parameter to Enhance Automation Acceptance: Lessons from Automating Articulatory Tasks
1. Human-centered computing
  1. Human computer interaction (HCI)
2. Social and professional topics
  1. Professional topics
    1. Computing and business

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ATACCS '15: Proceedings of the 5th International Conference on Application and Theory of Automation in Command and Control Systems

September 2015

176 pages

ISBN:9781450335621

DOI:10.1145/2899361

Copyright © 2015 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 30 September 2015

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ATACCS '15

ATACCS '15: International Conference on Application and Theory of Automation in Command and Control Systems

September 30 - October 2, 2015

Toulouse, France

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Cited By

Mbelekani NBengler K(2022)Traffic and Transport Ergonomics on Long Term Multi-Agent Social Interactions: A Road User’s TaleHCI International 2022 – Late Breaking Papers: HCI for Today's Community and Economy10.1007/978-3-031-18158-0_36(499-518)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-18158-0_36
Bernhaupt RPalanque PDrouet DMartinie C(2018)Enriching Task Models with Usability and User Experience Evaluation DataHuman-Centered Software Engineering10.1007/978-3-030-05909-5_9(146-163)Online publication date: 31-Dec-2018
https://doi.org/10.1007/978-3-030-05909-5_9
Bernhaupt RPalanque PManciet FMartinie C(2016)User-Test Results Injection into Task-Based Design Process for the Assessment and Improvement of Both Usability and User ExperienceHuman-Centered and Error-Resilient Systems Development10.1007/978-3-319-44902-9_5(56-72)Online publication date: 23-Aug-2016
https://doi.org/10.1007/978-3-319-44902-9_5

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