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Supporting Group Coherence in a Museum Visit

Published: 27 February 2016 Publication History

Abstract

Visiting museums as part of a group poses the challenge of managing engagement with exhibits while preserving group cohesion. We respond to this by reconfiguring the social dynamic of visiting with an experience designed specifically for groups, that invites the group members themselves to design and 'gift' interpretations to one another. We present a trial of this experience with groups of family and friends at a museum. We show how groups managed and configured themselves during the visit, revealing the strategies involved in maintaining different group behaviors. We discuss how our design accommodated different visiting styles by making objects social and scaffolding rather than directing the group experience. We interpret our findings to frame group coherence as a flexible and configurable phenomenon within CSCW.

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  • (2024)Sounds Good? Fast and Secure Contact Exchange in GroupsProceedings of the ACM on Human-Computer Interaction10.1145/36869648:CSCW2(1-44)Online publication date: 8-Nov-2024
  • (2024)W4-Groups: Modeling the Who, What, When and Where of Group Behavior via Mobility SensingProceedings of the ACM on Human-Computer Interaction10.1145/36374278:CSCW1(1-29)Online publication date: 26-Apr-2024
  • (2023)Subtle Sound Design: Designing for Experience Blend in a Historic House MuseumJournal on Computing and Cultural Heritage 10.1145/363347617:1(1-15)Online publication date: 24-Nov-2023
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Published In

cover image ACM Conferences
CSCW '16: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing
February 2016
1866 pages
ISBN:9781450335928
DOI:10.1145/2818048
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 27 February 2016

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Author Tags

  1. Museums
  2. coherence.
  3. collaboration
  4. gifting
  5. groups
  6. mobile guides
  7. visiting

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  • Research-article

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CSCW '16
Sponsor:
CSCW '16: Computer Supported Cooperative Work and Social Computing
February 27 - March 2, 2016
California, San Francisco, USA

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CSCW '16 Paper Acceptance Rate 142 of 571 submissions, 25%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

View all
  • (2024)Sounds Good? Fast and Secure Contact Exchange in GroupsProceedings of the ACM on Human-Computer Interaction10.1145/36869648:CSCW2(1-44)Online publication date: 8-Nov-2024
  • (2024)W4-Groups: Modeling the Who, What, When and Where of Group Behavior via Mobility SensingProceedings of the ACM on Human-Computer Interaction10.1145/36374278:CSCW1(1-29)Online publication date: 26-Apr-2024
  • (2023)Subtle Sound Design: Designing for Experience Blend in a Historic House MuseumJournal on Computing and Cultural Heritage 10.1145/363347617:1(1-15)Online publication date: 24-Nov-2023
  • (2022)Active Prolonged Engagement EXpanded (APEX): A Toolkit for Supporting Evidence-Based Iterative Design Decisions for Collaborative, Embodied Museum ExhibitsProceedings of the ACM on Human-Computer Interaction10.1145/35128976:CSCW1(1-33)Online publication date: 7-Apr-2022
  • (2022)Understanding mixed reality interactions in a children’s museum exhibitionEducational Media International10.1080/09523987.2021.1989764(1-23)Online publication date: 11-Mar-2022
  • (2022)Choice, Negotiation, and Pluralism: a Conceptual Framework for Participatory Technologies in Museum CollectionsComputer Supported Cooperative Work (CSCW)10.1007/s10606-022-09441-831:4(603-631)Online publication date: 6-Sep-2022
  • (2022)Crowdsourcing Cultural Heritage As Democratic PracticeParticipatory Practices in Art and Cultural Heritage10.1007/978-3-031-05694-9_4(39-48)Online publication date: 25-Aug-2022
  • (2021)Playing Games with TitoJournal on Computing and Cultural Heritage 10.1145/344662014:2(1-26)Online publication date: 29-May-2021
  • (2021)Articulating Soma Experiences using TrajectoriesProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445482(1-16)Online publication date: 6-May-2021
  • (2021)Interpersonalizing Intimate Museum ExperiencesInternational Journal of Human–Computer Interaction10.1080/10447318.2020.187082937:12(1151-1172)Online publication date: 1-Feb-2021
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