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Tensions in scaling-up community social media: a multi-neighborhood study of nextdoor

Authors:

Christina A. Masden,

Catherine Grevet,

Rebecca E. Grinter,

W. Keith EdwardsAuthors Info & Claims

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 3239 - 3248

https://doi.org/10.1145/2556288.2557319

Published: 26 April 2014 Publication History

Abstract

This paper presents a study of Nextdoor, a social media system designed to support local neighborhoods. While not the first system designed to support community engagement, Nextdoor has a number of attributes that make it distinct. Our study, across three communities in a major U.S. city, illustrates that Nextdoor inhabits an already-rich ecosystem of community-oriented social media, but is being appropriated by its users for use in different ways than these existing media. Nextdoor also raises tensions in how it defines the boundaries of neighborhoods, and in the privacy issues it raises among its users.

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Cited By

Parker MDodge M(2024)The New Neighborhood Watch: An Exploratory Study of the Nextdoor App and Crime NarrativesInternational Journal of Criminology and Sociology10.6000/1929-4409.2024.13.0413(43-54)Online publication date: 18-Mar-2024
https://doi.org/10.6000/1929-4409.2024.13.04
Kim YPyun MShin HFang L(2024)Local familiar strangers in digitalising urban neighbourhoods in SeoulUrban Studies10.1177/0042098024126464661:16(3211-3231)Online publication date: 9-Aug-2024
https://doi.org/10.1177/00420980241264646
Gao ZCranshaw JThebault-Spieker J(2024)Journeying Through Sense of Place with Mental Maps: Characterizing Changing Spatial Understanding and Sense of Place During Migration for WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870428:CSCW2(1-31)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687042
Show More Cited By

Index Terms

Tensions in scaling-up community social media: a multi-neighborhood study of nextdoor
1. Human-centered computing
  1. Collaborative and social computing

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cover image ACM Conferences

CHI '14: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2014

4206 pages

ISBN:9781450324731

DOI:10.1145/2556288

General Chairs:
Matt Jones
Swansea University, Wales, UK
,
Philippe Palanque
Université Paul Sabatier, France
,
Program Chairs:
Albrecht Schmidt
University of Stuttgart, Germany
,
Tovi Grossman
Autodesk Research, Canada

Copyright © 2014 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 26 April 2014

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CHI '14: CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2014

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CHI '14 Paper Acceptance Rate 465 of 2,043 submissions, 23%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Parker MDodge M(2024)The New Neighborhood Watch: An Exploratory Study of the Nextdoor App and Crime NarrativesInternational Journal of Criminology and Sociology10.6000/1929-4409.2024.13.0413(43-54)Online publication date: 18-Mar-2024
https://doi.org/10.6000/1929-4409.2024.13.04
Kim YPyun MShin HFang L(2024)Local familiar strangers in digitalising urban neighbourhoods in SeoulUrban Studies10.1177/0042098024126464661:16(3211-3231)Online publication date: 9-Aug-2024
https://doi.org/10.1177/00420980241264646
Gao ZCranshaw JThebault-Spieker J(2024)Journeying Through Sense of Place with Mental Maps: Characterizing Changing Spatial Understanding and Sense of Place During Migration for WorkProceedings of the ACM on Human-Computer Interaction10.1145/36870428:CSCW2(1-31)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3687042
Tao RAubin Le Quéré MFarzan RLópez CCardoso Llach DQuercia DMustafa MNiu SWong-Villacrés M(2024)The Neighborhood Prism: How Localized Social Networks Reflect Offline DemographicsCompanion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social Computing10.1145/3678884.3681870(323-329)Online publication date: 11-Nov-2024
https://dl.acm.org/doi/10.1145/3678884.3681870
Hammad ORahman MKanugo GClements NMiller SMishra SSullivan E(2024)PureConnect: A Localized Social Media System to Increase Awareness and Connectedness in Environmental Justice CommunitiesProceedings of the 2024 11th Multidisciplinary International Social Networks Conference10.1145/3675669.3675702(1-7)Online publication date: 21-Aug-2024
https://dl.acm.org/doi/10.1145/3675669.3675702
Aubin Le Quéré MNaaman MFields J(2024)Not Quite Filling the Void: Comparing the Perceptions of Local Online Groups and Local Media Pages on FacebookProceedings of the ACM on Human-Computer Interaction10.1145/36373778:CSCW1(1-22)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637377
Choksi MAubin Le Quéré MLloyd TTao RGrimmelmann JNaaman M(2024)Under the (neighbor)hood: Hyperlocal Surveillance on NextdoorProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3641967(1-22)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3641967
Lillie JAchhammer M(2023)Nextdoor v. the community network literature: Do Nextdoor’s uses match the potential envisioned for ComNetsConvergence: The International Journal of Research into New Media Technologies10.1177/1354856523117459529:4(901-918)Online publication date: 15-May-2023
https://doi.org/10.1177/13548565231174595
Guilliams ARubens UBanneux FChapeau PMarée R(2023)Shareish (Share & Cherish): an open-source, map-based, web platform to foster mutual aidProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593790(238-251)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593790
Wu QHemsley J(2023) Hyper‐Local Fear of Crime: Identifying Linguistic Cues of Fear in Crime Talk on Reddit Proceedings of the Association for Information Science and Technology10.1002/pra2.80360:1(456-468)Online publication date: 22-Oct-2023
https://doi.org/10.1002/pra2.803
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