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Making recommendations better: an analytic model for human-recommender interaction

Published: 21 April 2006 Publication History

Abstract

Recommender systems do not always generate good recommendations for users. In order to improve recommender quality, we argue that recommenders need a deeper understanding of users and their information seeking tasks. Human-Recommender Interaction (HRI) provides a framework and a methodology for understanding users, their tasks, and recommender algorithms using a common language. Further, by using an analytic process model, HRI becomes not only descriptive, but also constructive. It can help with the design and structure of a recommender system, and it can act as a bridge between user information seeking tasks and recommender algorithms.

References

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Herlocker, J.L., Konstan, J.A., Terveen, L.G., and Riedl, J.T. Evaluating Collaborative Filtering Recommender Systems. ACM TOIS 22, 1 (2004), 5--53.
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Im, I., Hars, A. Finding Information Just For You: Knowledge Reuse Using Collaborative Filtering Systems. In Proc. of ICIS 2001, Association for Information Systems (2001), 349--360.
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McNee, S.M., Albert, I., Cosley, D., Gopalkrishnan, P., Lam, S.K., Rashid, A.M., Konstan, J.A. and Riedl, J. On the Recommending of Citations for Research Papers. In Proc. of CSCW 2002, ACM Press (2002), 116--125.
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Zaslow, J. "If TiVo Thinks You Are Gay, Here's How To Set It Straight -- Amazon.com Knows You, Too, Based on What You Buy; Why All the Cartoons?" The Wall Street Journal, sect. A, p. 1, November 26, 2002.
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Cited By

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  • (2024)How to Evaluate Serendipity in Recommender Systems: the Need for a SerendiptionnaireProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3688017(1335-1341)Online publication date: 8-Oct-2024
  • (2024)User-Centric Evaluation of Novelty and Explanation Aspects of Recommender Systems in an Indonesia E-commerce Platform Based on Perceived Usefulness2024 2nd International Conference on Software Engineering and Information Technology (ICoSEIT)10.1109/ICoSEIT60086.2024.10497523(70-75)Online publication date: 28-Feb-2024
  • (2024)Towards the design of user-centric strategy recommendation systems for collaborative Human–AI tasksInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103216184(103216)Online publication date: Apr-2024
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Published In

cover image ACM Conferences
CHI EA '06: CHI '06 Extended Abstracts on Human Factors in Computing Systems
April 2006
1914 pages
ISBN:1595932984
DOI:10.1145/1125451
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 21 April 2006

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Author Tags

  1. collaborative filtering
  2. human-recommender interaction
  3. information seeking
  4. personalization
  5. recommender systems
  6. user-centered design

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CHI06
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CHI06: CHI 2006 Conference on Human Factors in Computing Systems
April 22 - 27, 2006
Québec, Montréal, Canada

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all
  • (2024)How to Evaluate Serendipity in Recommender Systems: the Need for a SerendiptionnaireProceedings of the 18th ACM Conference on Recommender Systems10.1145/3640457.3688017(1335-1341)Online publication date: 8-Oct-2024
  • (2024)User-Centric Evaluation of Novelty and Explanation Aspects of Recommender Systems in an Indonesia E-commerce Platform Based on Perceived Usefulness2024 2nd International Conference on Software Engineering and Information Technology (ICoSEIT)10.1109/ICoSEIT60086.2024.10497523(70-75)Online publication date: 28-Feb-2024
  • (2024)Towards the design of user-centric strategy recommendation systems for collaborative Human–AI tasksInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103216184(103216)Online publication date: Apr-2024
  • (2024)Purchase intention in TikTok streaming commerce: the role of recommendation accuracy, streamer’s attractiveness, and consumer-to-consumer interactionsReview of Managerial Science10.1007/s11846-024-00810-9Online publication date: 1-Oct-2024
  • (2024)The Role of Human-Centered AI in User Modeling, Adaptation, and Personalization—Models, Frameworks, and ParadigmsA Human-Centered Perspective of Intelligent Personalized Environments and Systems10.1007/978-3-031-55109-3_2(43-84)Online publication date: 1-May-2024
  • (2023)Interactive Content Diversity and User Exploration in Online Movie Recommenders: A Field ExperimentInternational Journal of Human–Computer Interaction10.1080/10447318.2023.226279640:22(7233-7247)Online publication date: 5-Oct-2023
  • (2023)Influence of Artificial Intelligence Recommendation on Consumers’ Purchase Intention Under the Information Cocoon EffectHCI in Business, Government and Organizations10.1007/978-3-031-35969-9_17(249-259)Online publication date: 17-Jul-2023
  • (2022)Evaluating Recommender Systems: Survey and FrameworkACM Computing Surveys10.1145/355653655:8(1-38)Online publication date: 23-Dec-2022
  • (2022)Surrogate for Long-Term User Experience in Recommender SystemsProceedings of the 28th ACM SIGKDD Conference on Knowledge Discovery and Data Mining10.1145/3534678.3539073(4100-4109)Online publication date: 14-Aug-2022
  • (2022)Deconstructing Categorization in Visualization Recommendation: A Taxonomy and Comparative StudyIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2021.308575128:12(4225-4239)Online publication date: 1-Dec-2022
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