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Organizational obstacles to interface design and development: two participant-observer studies

Editor: Dan R. Olsen, Jr. Authors:

Steven E. Poltrock,

Jonathan GrudinAuthors Info & Claims

ACM Transactions on Computer-Human Interaction (TOCHI), Volume 1, Issue 1

Pages 52 - 80

https://doi.org/10.1145/174630.174633

Published: 01 March 1994 Publication History

Abstract

The development of human-computer interfaces was studied in two large software product development organizations. Researchers joined development projects for approximately one month and participated in interface design while concurrently interviewing other project participants and employees, recording activity in meetings and on electronic networks, and otherwise observing the process. The two organizations differed in their approaches to development, and, in each case, the approach differed in practice from the model supported by the organizational structure. Development practices blocked the successful application of accepted principles of interface design. The obstacles to effective design that results from people noticing and being affected by interface changes, and a lack of communication among those sharing responsibility for different aspects of the interface.

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Cited By

Inal YClemmensen TRajanen DIivari NRizvanoglu KSivaji A(2022)Positive developments but challenges still aheadJournal of Usability Studies10.5555/3532713.353271615:4(210-246)Online publication date: 18-Apr-2022
https://dl.acm.org/doi/10.5555/3532713.3532716
Cajander ÅLarusdottir MGeiser J(2022)UX professionals’ learning and usage of UX methods in agileInformation and Software Technology10.1016/j.infsof.2022.107005151:COnline publication date: 1-Nov-2022
https://dl.acm.org/doi/10.1016/j.infsof.2022.107005
Clemmensen TIivari NRajanen DSivaji A(2022)“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the FutureHuman Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society10.1007/978-3-031-02904-2_2(34-65)Online publication date: 1-Apr-2022
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Index Terms

Organizational obstacles to interface design and development: two participant-observer studies
1. Human-centered computing
2. Software and its engineering
  1. Software creation and management
  2. Software notations and tools
    1. Development frameworks and environments
      1. Integrated and visual development environments

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Information & Contributors

Information

Published In

cover image ACM Transactions on Computer-Human Interaction

ACM Transactions on Computer-Human Interaction Volume 1, Issue 1

March 1994

78 pages

ISSN:1073-0516

EISSN:1557-7325

DOI:10.1145/174630

Editor:
Dan R. Olsen

Issue’s Table of Contents

Copyright © 1994 ACM.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 March 1994

Published in TOCHI Volume 1, Issue 1

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Cited By

Inal YClemmensen TRajanen DIivari NRizvanoglu KSivaji A(2022)Positive developments but challenges still aheadJournal of Usability Studies10.5555/3532713.353271615:4(210-246)Online publication date: 18-Apr-2022
Cajander ÅLarusdottir MGeiser J(2022)UX professionals’ learning and usage of UX methods in agileInformation and Software Technology10.1016/j.infsof.2022.107005151:COnline publication date: 1-Nov-2022
Clemmensen TIivari NRajanen DSivaji A(2022)“Organized UX Professionalism” – An Empirical Study and Conceptual Tool for Scrutinizing UX Work of the FutureHuman Work Interaction Design. Artificial Intelligence and Designing for a Positive Work Experience in a Low Desire Society10.1007/978-3-031-02904-2_2(34-65)Online publication date: 1-Apr-2022
Leiva GMaudet NMackay WBeaudouin-Lafon M(2019)EnactACM Transactions on Computer-Human Interaction10.1145/331027626:3(1-48)Online publication date: 31-May-2019
Rahman PNandi AFu WPan SBrdiczka OChau PCalvary G(2019)TransformerProceedings of the 24th International Conference on Intelligent User Interfaces10.1145/3301275.3302269(485-496)Online publication date: 17-Mar-2019
Maudet NLeiva GBeaudouin-Lafon MMackay WLee CPoltrock SBarkhuus LBorges MKellogg W(2017)Design BreakdownsProceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing10.1145/2998181.2998190(630-641)Online publication date: 25-Feb-2017
Lee CPoltrock SBarkhuus LBorges MKellogg W(2017)Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social ComputingundefinedOnline publication date: 25-Feb-2017
Goubko MVarnavsky ALuyten KPalanque PCampos JSchmidt A(2016)Users' preference share as a criterion for hierarchical menu optimizationProceedings of the 8th ACM SIGCHI Symposium on Engineering Interactive Computing Systems10.1145/2933242.2935875(305-310)Online publication date: 21-Jun-2016
Eshet EBouwman H(2016)Context of Use: The Final Frontier in the Practice of User-Centered Design?Interacting with Computers10.1093/iwc/iww030Online publication date: 13-Oct-2016
van Kuijk JKanis HChristiaans Hvan Eijk D(2015)Barriers to and Enablers of Usability in Electronic Consumer Product Development: A Multiple Case StudyHuman–Computer Interaction10.1080/07370024.2015.111737332:1(1-71)Online publication date: 24-Nov-2015
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