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Assessment of e-governance resource use in south-western Nigeria

Published: 01 December 2008 Publication History

Abstract

Several assessment studies on penetration and adoption of computer and the internet have shown that these tools are beginning to change the way citizens interact with one another and also with their governments and vice-versa [1]. An assessment from two states in the South Western part of Nigeria regarding the awareness, use and sustainability of e-Governance in Nigeria was carried out. The perspectives of the government staff as well as other users (non-government staff) were assessed. It was found that 68% of both government employees (GE) and non-government employees (NGEs) are aware of e-Governance in the states, and the governments have achieved this high rate of awareness by means of mass media (30%). Computer literacy amongst employees is put at 19 users out of every 20, and 52% of those that are computer literate have over 3yrs experience in using the computer. Also, 76.6% are reported to have access to the Internet and only 31.3% of those that have access to the Internet have access points in their offices. Proficiency about the use of e-Governance resources was also tested, it was found that about 50% of the users are proficient and about 35% of them use the Internet on a daily basis. Challenges about the e-Governance resource were also discussed and appropriate policy directions are advanced for a better use and its sustainability.

References

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    cover image ACM Other conferences
    ICEGOV '08: Proceedings of the 2nd international conference on Theory and practice of electronic governance
    December 2008
    561 pages
    ISBN:9781605583860
    DOI:10.1145/1509096
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    New York, NY, United States

    Publication History

    Published: 01 December 2008

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    Author Tags

    1. adoption
    2. awareness
    3. e-governance
    4. policy
    5. resource use
    6. sustainability

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    View all
    • (2024)Adoption of e-Government Services in the Northern Part of Cyprus: The Role of Blockchain Technology AwarenessSage Open10.1177/2158244024129289814:4Online publication date: 30-Oct-2024
    • (2019)Users Behavioral Intention Towards eGovernment in an African Developing CountryAdvanced Methodologies and Technologies in Government and Society10.4018/978-1-5225-7661-7.ch024(290-304)Online publication date: 2019
    • (2018)Users Behavioral Intention Towards eGovernment in an African Developing CountryEncyclopedia of Information Science and Technology, Fourth Edition10.4018/978-1-5225-2255-3.ch317(3654-3666)Online publication date: 2018
    • (2016)Public administration employees’ readiness and acceptance of e-governmentInformation Development10.1177/026666691667177333:5(525-539)Online publication date: 28-Sep-2016
    • (2014)E-governance: An imperative for sustainable grass root development in NigeriaJournal of Public Administration and Policy Research10.5897/JPAPR2013.02646:4(77-89)Online publication date: 31-Oct-2014
    • (2014)E-government intermediaries and the challenges of access and trustACM Transactions on Computer-Human Interaction10.1145/255998521:2(1-22)Online publication date: 1-Feb-2014
    • (2013)Themes of Research on eGovernment in Developing CountriesProceedings of the 2013 46th Hawaii International Conference on System Sciences10.1109/HICSS.2013.547(1743-1752)Online publication date: 7-Jan-2013
    • (2012)Technological assessment of e-government web presence in NigeriaProceedings of the 6th International Conference on Theory and Practice of Electronic Governance10.1145/2463728.2463774(236-242)Online publication date: 22-Oct-2012
    • (2011)Enhancing citizens' participation in governance through community information centres in NigeriaProceedings of the 5th International Conference on Theory and Practice of Electronic Governance10.1145/2072069.2072133(341-344)Online publication date: 26-Sep-2011

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