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Social considerations for information technology offshoring

Published: 01 December 2008 Publication History

Abstract

Recently, the outsourcing of Information Technology (IT) activities to offshore locations has been gaining significant momentum, with some associated backlash by the workforce in the United States. Based on their 2005 survey [6], Global Insight, a private consulting firm, estimated that U.S. companies will spend about $38.2 billion in offshore IT services by 2010, compared with about $15.2 billion in 2005, primarily because the expected cost savings will grow by $11.7 billion in the same time period. Binder writing in "Foreign Affairs" [2] states that offshoring expenditures will continue to increase dramatically, and the changes the offshoring phenomenon will bring will transform society. This paper focuses on the social impact of offshoring and the effects of the weighing of costs and benefits as a result of offshoring activities.

References

[1]
Balasubramaniyan, S. M., 'Offshoring's positives outweigh its negatives', Network World, May 7, 2004.
[2]
Blinder, A. 'Offshoring: The Next Industrial Revolution'? Foreign Affairs, 85 (2). (2006).
[3]
Chabrow, Eric, 'Is Offshoring the Major Reason for IT Unemployment?', InformationWeek, October 20, 2003.
[4]
Garison, John, 'The realities of Offshoring', The Nor'easter, Vol. 19 No. 3 2004.
[5]
Global Insight Group, 'The Comprehensive Impact of Offshore IT Software and Services Outsourcing', Information Technology Association, March 2004.
[6]
Global Insight. Multi client study. Retrieved 14:24, December 1, 2006 from http://www.globalinsight.com/MultiClientStudy/MultiClientStudyDetail846.htm.
[7]
Hirschheim, R., & Lacity, M. C. 'The myths and realities of information technology Insourcing'. Communications of the ACM 43(2). (2000). 99--107.
[8]
Marshall, Jeffery, 'Offshoring' Drive for Savings Accelerates', Accounting Smartpros, September 2003.
[9]
McMahan, Steve, and Kevin Hudson, 'Offshoring and the Future of the US IT Worker', CIO UPDATE, December 4, 2003.
[10]
Morello, Diane, 'U.S. offshore Outsourcing Leads to Structural Changes and Big Impact', CIO, September 1, 2003.
[11]
Overby, Stephanie, 'The Hidden Costs of Offshore Outsourcing', CIO, September, 2003.
[12]
Overby, Stephanie, 'Offshore IT Services: India versus China', CIO, September, 2007.
[13]
Scheier, R. L. 'Achieving outsourcing more, but less thrilled with results', Computerworld, July 21, (1997).
[14]
Schwartz, Ephraim, 'Painful lessons from IT outsourcing gone bad', InfoWorld, August 25, 2008

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  1. Social considerations for information technology offshoring

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      Published In

      cover image ACM SIGCAS Computers and Society
      ACM SIGCAS Computers and Society  Volume 38, Issue 4
      December 2008
      32 pages
      ISSN:0095-2737
      DOI:10.1145/1497054
      Issue’s Table of Contents

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      Published: 01 December 2008
      Published in SIGCAS Volume 38, Issue 4

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      Author Tags

      1. IT workers
      2. offshoring
      3. outsourcing
      4. social considerations

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