Usability testing is technique for analysis of the usability problems of applications, but it requires significant effort to prepare the test and especially to analyze data collected during the test. New techniques such as usage of task models were ...
Remote asynchronous usability testing involves users directly in reporting usability problems. Most studies of this approach employ predefined tasks to ensure that users experience specific aspects of the system, whereas other studies use no task ...
Chatbots are becoming increasingly popular as a human-computer interface. The traditional best practices normally applied to User Experience (UX) design cannot easily be applied to chatbots, nor can conventional usability testing techniques guarantee ...
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