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Measuring Maturity Goes beyond Process

Author:

Nancy EickelmannAuthors Info & Claims

IEEE Software, Volume 21, Issue 4

Pages 12 - 13

https://doi.org/10.1109/MS.2004.21

Published: 01 July 2004 Publication History

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Abstract

We've historically determined an organizationýs process maturity by conducting a maturity assessment that evaluates whether key process areas are documented and practiced. We've assumed that the higher the maturity level, the more cost effective the software development process. However, the maturity assessment doesnýt validate the critical assumption that cost is reduced and efficiencies are enjoyed; it validates only that KPAs are in place. This article examines evaluating process maturity on the basis of results, or the improvement in cost structure in the four quality-cost categories: prevention, appraisal, internal failures, and external failures.

Reference

[1]

S.T. Knox, "Modeling the Cost of Software Quality," Digital Tech. J., vol. 5, no. 4, 1993, pp. 9–16.

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Kacmar CMcManus DDuggan EHale JHale D(2009)Software Development Methodologies in OrganizationsInformation Resources Management Journal10.4018/irmj.200907010222:3(16-39)Online publication date: 1-Jul-2009
https://dl.acm.org/doi/10.4018/irmj.2009070102
Cai SLi SMing ZGu SZeng X(2006)A novel metric of software qualityProceedings of the 5th WSEAS international conference on Applied computer science10.5555/1973598.1973777(930-935)Online publication date: 16-Apr-2006
https://dl.acm.org/doi/10.5555/1973598.1973777

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Measuring Maturity Goes beyond Process

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Published In

IEEE Software Volume 21, Issue 4

July 2004

95 pages

ISSN:0740-7459

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IEEE Computer Society Press

Washington, DC, United States

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Published: 01 July 2004

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Kacmar CMcManus DDuggan EHale JHale D(2009)Software Development Methodologies in OrganizationsInformation Resources Management Journal10.4018/irmj.200907010222:3(16-39)Online publication date: 1-Jul-2009
https://dl.acm.org/doi/10.4018/irmj.2009070102
Cai SLi SMing ZGu SZeng X(2006)A novel metric of software qualityProceedings of the 5th WSEAS international conference on Applied computer science10.5555/1973598.1973777(930-935)Online publication date: 16-Apr-2006
https://dl.acm.org/doi/10.5555/1973598.1973777

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Recommendations

Process Assessment with a Project Focus

How ISO 9001 Compares With The CMM

Achieving Higher SEI Levels

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