article

Just Right Outsourcing: Understanding and Managing Risk

Authors:

Ravi Aron,

Eric K. Clemons,

Sashi ReddiAuthors Info & Claims

Journal of Management Information Systems, Volume 22, Issue 2

Pages 37 - 55

https://doi.org/10.1080/07421222.2005.11045852

Published: 01 November 2005 Publication History

Abstract

The risks associated with outsourcing have been the principal limitation on the growth of business process outsourcing, especially cross-border outsourcing. In addition to technological improvements in risk management, it is possible to reduce the risk of opportunistic behavior faced by the buyer by redesigning work flows and dividing work among multiple vendors, increasing the range of tasks that are now appropriate candidates for outsourcing. We provide a taxonomy of risks associated with the outsourcing of business processes. We focus on strategic risks and identify the components of this risk and the means by which it can be mitigated.

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Published In

Journal of Management Information Systems Volume 22, Issue 2

Number 2/Fall 2005

296 pages

Issue’s Table of Contents

Publisher

M. E. Sharpe, Inc.

United States

Publication History

Published: 01 November 2005

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Ahmed Nacer AAbdmeziem MAid A(2024)Malicious clouds coalition management for business processes deploymentSecurity and Privacy10.1002/spy2.3957:5Online publication date: 25-Mar-2024
Bapna RGupta ARay GSingh S(2023)Single-Sourcing vs. MultisourcingInformation Systems Research10.1287/isre.2022.117034:3(1109-1130)Online publication date: 1-Sep-2023
https://dl.acm.org/doi/10.1287/isre.2022.1170
Radhakrishnan ADavid DDavis J(2022)Examining the Critical Success Factors in IT ProjectsInternational Journal of Information Technology Project Management10.4018/IJITPM.29042313:1(1-38)Online publication date: 31-Jan-2022
https://dl.acm.org/doi/10.4018/IJITPM.290423
Aman ASaid SDastane O(2022)Unraveling Governance Issues in Global Sourcing of Accounting ServicesInternational Journal of Asian Business and Information Management10.4018/IJABIM.30290913:1(1-16)Online publication date: 6-May-2022
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Hsu CLee JFang YStraub DSu NRyu H(2022)The Role of Vendor Legitimacy in IT Outsourcing PerformanceInformation Systems Research10.1287/isre.2021.105933:1(337-361)Online publication date: 1-Mar-2022
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Huang HHu MKauffman RXu H(2021)The Power of Renegotiation and Monitoring in Software OutsourcingInformation Systems Research10.1287/isre.2021.102632:4(1236-1261)Online publication date: 1-Dec-2021
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Ramasubbu NShang JMay JTjader YVargas L(2019)Task Interdependence and Firm Performance in Outsourced Service OperationsManufacturing & Service Operations Management10.1287/msom.2018.071621:3(658-673)Online publication date: 1-Jul-2019
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Bhattacharya SGupta AHasija S(2018)Single-sourcing versus multisourcingMIS Quarterly10.25300/MISQ/2018/1406742:4(1171-1186)Online publication date: 1-Dec-2018
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Oshri IHenfridsson OKotlarsky J(2018)Re-representation as work design in outsourcingMIS Quarterly10.25300/MISQ/2018/1342742:1(1-24)Online publication date: 1-Mar-2018
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Kauffman RMa D(2013)Cost Efficiency Strategy in the Software-as-a-Service MarketProceedings of the 10th International Conference on Economics of Grids, Clouds, Systems, and Services - Volume 819310.1007/978-3-319-02414-1_2(16-28)Online publication date: 18-Sep-2013
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