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Co-Constructing Non-Mutual Realities: Delay-Generated Trouble in Distributed Interaction

Authors:

Karen Ruhleder,

Brigitte JordanAuthors Info & Claims

Computer Supported Cooperative Work, Volume 10, Issue 1

Pages 113 - 138

https://doi.org/10.1023/A:1011243905593

Published: 01 January 2001 Publication History

Abstract

The use of remote communication technologies to carry out daily work is becoming increasingly common, and their use in certain settings is already commonplace. Yet, in spite of the fact that significant sums are being spent on the acquisition of technologies to support distributed work, we are only beginning to understand the intricacies of these interactions. This paper identifies and analyzes one particular limitation of video-based teleconferencing, the impact of an audio and video delay on distributed communication. It offers a detailed microanalysis of one distributed team's use of videoconferencing to support remote teamwork. We explore through this analysis the impact which technology-generated delays may have on shared meaning-making between remote participants. We draw conclusions about the significance of our findings for understanding talk, interaction and collaboration across remote links, and conclude with recommendations for designers, users and implementers.

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He JAmmar MZegura EHalepovic E(2024)QoE Metrics for Interactivity in Video Conferencing ApplicationsProceedings of the 15th ACM Multimedia Systems Conference10.1145/3625468.3647622(178-189)Online publication date: 15-Apr-2024
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Co-Constructing Non-Mutual Realities: Delay-Generated Trouble in Distributed Interaction

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Published In

cover image Computer Supported Cooperative Work

Computer Supported Cooperative Work Volume 10, Issue 1

Jan. 2001

154 pages

ISSN:0925-9724

Editor:
Kjeld Schmidt
Center for Tele-Information, Technical Univ. of Denmark, lyngby Denmark

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Copyright © Copyright © 2001 Kluwer Academic Publishers.

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Kluwer Academic Publishers

United States

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Published: 01 January 2001

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