[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
article

Exploring social networks on the team level-A review of the empirical literature

Published: 01 March 2010 Publication History

Abstract

Despite the extensive set of findings on the determinants of team effectiveness, academic understanding of one potentially critical set of determinants, social networks, is limited. This paper is a review and a discussion of the literature on the impact of social networks in small groups such as teams. More specifically, the interest is in the effects of the structural characteristics of the networks on team effectiveness. The review covers various types of small groups: subjects of laboratory studies, student teams, innovation and R&D teams, and other organisational groups. The research findings for each type are reviewed, and the article concludes with a comparison of the variables studied. The progress that has been made is highlighted, suggestions for further research are made, and the key contributions to this area of study are summarised.

References

[1]
Social capital: Prospects for a new concept. Academy of Management Review. v27 i1. 17-40.
[2]
Group and intergroup relations. In: Hackman, J.R., Suttle, J.L. (Eds.), Improving the Quality of Working Life, Goodyear, Palisades, CA.
[3]
Alderson, P., Green, S., Higgins, J.P.T., 2004. Cochrane Reviewers' Handbook 4.2.2. Cochrane Library, Wiley, Chichester, Iss. 1.
[4]
Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly. v37. 634-665.
[5]
Demography and design: Predictors of new product team performance. Organization Science. v3 i3. 321-341.
[6]
Is trust really social capital? Knowledge sharing in product development projects?. The Learning Organization. v13. 594-605.
[7]
Baldwin, T.T., Bedell, M.D., Johnson, J.L., 1997. The social fabric of a team-based M.B.A. program: network effects on student satisfaction and performance. Academy of Management.
[8]
Demographic antecedents and performance consequences of structural holes in work teams. Journal of Organizational Behavior. v28. 241-260.
[9]
Survival-Enhancing Learning in the Manhattan Hotel Industry, 1898-1980. Management Science. v44 i7. 996-1016.
[10]
An experimental approach to organizational communication. Personnel. v27. 366-371.
[11]
A mathematical model for group structures. Applied Anthropology. v7. 16-30.
[12]
Lessons from innovation empirical studies in the manufacturing sector: A systematic review of the literature from 1993-2003. Technovation. v26. 644-664.
[13]
The PDMA Toolbook 1 for New Product Development. Wiley, New York.
[14]
The PDMA Toolbook 2 for New Product Development. Wiley, New York.
[15]
Models of core/periphery structure. Social Networks. v21 i4. 375-395.
[16]
The network paradigm in organizational research: A review and typology. Journal of Management. v29 i6. 991-1013.
[17]
Network measures of social capital. Connections. v21 i2. 1-36.
[18]
Taking stock of networks and organizations: A multilevel perspective. Academy of Management Journal. v47 i6. 795-817.
[19]
The information processing approach as perspective for group research. Group Processes and Intergroup Relations. v3. 115-122.
[20]
Structural Holes. Harvard University Press, Cambridge, MA.
[21]
Christie, L.S., Luce, R.D, Macy, J. Jr., 1952. Communication and learning in task-oriented groups. Technical Report No. 231, Research Laboratory in Electronics, MIT.
[22]
Changing small group communication networks. Journal of Communication. v11 i3. 116
[23]
What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management. v23 i2. 239-290.
[24]
New approaches to teams and teamwork. In: Galbraith, J.R., Lawler, E.E., associates, (Eds.), Organising for the Future: The New Logic for Managing Complex Organizations, Jossey-Bass, San Francisco. pp. 194
[25]
Systematic reviews: synthesis of best evidence for clinical decisions. Annals of Internal Medicine. v126 i5. 379-380.
[26]
Structural properties of work groups and their consequences for performance. Social Networks. v25. 197-210.
[27]
Introducing Social Networks. Sage Publications, London.
[28]
Nadel's paradox revisited: relational and cultural aspects of organizational structure. In: Nohria, N., Eccles, R. (Eds.), Networks and Organizations: Structure, Form and Action, Harvard Business School Press, Boston. pp. 118
[29]
A social capital explanation of the relationship between functional diversity and group performance. Team Performance Management. v11 i7/8. 302-315.
[30]
Conducting Research Literature Reviews: From a Paper to the Internet. Sage Publications, London.
[31]
Leadership and performance in virtual teams: exploring brokerage in electronic communication. International Journal of E-Collaboration. v3 i3. 31-52.
[32]
Interplay among innovativeness, cognitive intelligence, emotional intelligence and social capital of work teams. Team Performance Management. v13 i7/8. 206-226.
[33]
Research on the human connection in technological innovation: an introductory essay. Journal of Engineering and Technology Management. v21. 1-9.
[34]
The impact of certain communication nets upon organization and performance in task-oriented groups. Management Science. v1 i3-4. 233-251.
[35]
Teams in organisations: Recent research on performance and effectiveness. Annual Review on Psychology. v47. 307-338.
[36]
Group performance and intergroup relations in organizations. In: Dunnette, M.D., Hough, L.M. (Eds.), Handbook of Industrial and Organizational Psychology, vol. 3, Consult. Psychol. Press, Palo Alto, CA.
[37]
The design of work teams. In: Lorsch, J.W. (Ed.), Handbook Organizational Behavior, Prentice-Hall, Englewood Cliffs, NJ. pp. 315
[38]
Groups that Work and Those that Don't. Jossey-Bass, San Francisco.
[39]
The search-transfer problem, the role of weak ties in sharing knowledge across organisational subunits. Administrative Science Quarterly. v44 i1. 82-111.
[40]
Organizational performance and corporate social capital: A contingency model. Social Capital of Organizations. v18. 83-106.
[41]
Doing a Literature Review: Releasing the Social Science Research Imagination. Sage Publications, London.
[42]
Problem solving by small groups using various communication nets. Journal of Abnormal and Social Psychology. v46. 327-335.
[43]
Henttonen, K., Janhonen, M., Johanson, J.-E., Puumalainen, K., 2009. Work-group network structure and performance: the impact of instrumental and expressive social ties, Workshop on Information and Organisation Design, Brussels.
[44]
Choosing work group members: Balancing similarity, competence and familiarity. Organizational Behavior and Human Decision Process. v81 i2. 226-251.
[45]
Teamwork quality and the Success of Innovative Projects: A theoretical concept and empirical evidence. Organization Science. v12 i4. 435-449.
[46]
Creativity in innovative projects: How teamwork matters. Journal of Engineering and Technology Management. v24. 148-166.
[47]
When teamwork really matters: task innovativeness as a moderator of the teamwork -performance relationship in software development projects. Journal of Engineering and Technology Management. v20. 281-302.
[48]
Power, social influence and sense-making: effects of network centrality and proximity on employee perceptions. Administrative Science Quarterly. v38. 277-303.
[49]
Zooming in and out: Connecting individuals and collectivities at the frontiers of organizational network research. Organization Science. v16 i4. 359-450.
[50]
Interpersonal relationships and task performance: An examination of mediating processes in friendship and acquaintance groups. Journal of Personality and Social Psychology. v72 i4. 775-790.
[51]
Network theory and small groups. Small Group Research. v35 i3. 307-332.
[52]
The discipline of teams. Harvard Business Review. v71. 111-120.
[53]
Social Networks and Organizations. Sage Publications: Athenaeum Press Limited, Gateshead.
[54]
How do they get there? An examination of the antecedents of centrality in team networks. Academy of Management Journal. v47 i6. 952-963.
[55]
Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science. v3 i3. 383-397.
[56]
Work groups and teams in organizations. In: Borman, W.C., Ilgen, D.R., Klimoski, R. (Eds.), Handbook of Psychology: Industrial and Organizational Psychology, Wiley, New York. pp. 333
[57]
Assessing the political landscape: structure, cognition, and power in organizations. Administrative Science Quarterly. v35 i2. 342-369.
[58]
Informal contacts and performance in innovation teams. International Journal of Manpower. v26 i6. 513-528.
[59]
The social structure of leadership and creativity in engineering design teams: An empirical analysis. Journal of Engineering & Technology Management. v25 i4. 269-286.
[60]
Some effects of certain communication patterns on group performance. Journal of Abnormal Social Psychology. v46 i1. 38-50.
[61]
The quality circle and its variations. In: Campbell, J.P., Cambell, R.J., associates, (Eds.), Productivity in Organisations, Jossey-Bass, San Francisco. pp. 255
[62]
Innovation team networks. The centrality of innovativeness and efficiency. International Journal of Networking and Virtual Organisations. v4 i4. 459-478.
[63]
Virtuality, communication, and new product team creativity: social network perspective. Journal of Engineering and Technology Management. v20. 69-92.
[64]
Structural versus individual perspectives on the dynamics of group performance: theoretical exploration and empirical investigation. Journal of Management. v31 i3. 354-380.
[65]
Using sociometry to predict team performance in the work place. Journal of Psychology. v131. 21-32.
[66]
Social network structure and performance of improvement teams. International Journal of Business Performance Management. v7 i2. 208-223.
[67]
Coding noise in a task-oriented group. The Journal of Abnormal and Social Psychology. v48. 401-409.
[68]
Business without Bosses: How Self-managing Teams are Building High-performing Companies. Wiley, New York.
[69]
A temporally based framework and taxonomy of team process. Academy of Management Review. v26 i3. 356-376.
[70]
The Human Problems of Industrial Civilization. Macmillan Press, New York.
[71]
Group Interaction and Performance. Prentice Hall, Englewood Cliffs, NJ.
[72]
McGrath, J.E., 1986. Studying groups at work: Ten critical needs for theory and practice. In: P.S. Goodman (ed.), Designing Effective Work Groups, Jossey-Bass, San Francisco, 362 pp.
[73]
Time, interaction and performance (TIP): A theory of groups. Small Group Research. v22 i2. 147-174.
[74]
The Social Network Ties of Group Leaders: Implications for group performance and leader reputation. Organization Science. v17 i1. 64-79.
[75]
Communication flows in international product innovation teams. Journal of Product Innovation Management. v17. 360-377.
[76]
A Cross-cultural study of structured groups with unpopular central members. Journal of Abnormal and Social Psychology. v60. 139-140.
[77]
R&D ecology; using 2-mode network analysis to explore complexity in R&D environments. Journal of Engineering and Technology Management. v22 i1-2. 93-111.
[78]
Communication structure. Decision structure and group performance. Sociometry. v23. 1-14.
[79]
Military group performance. American Psychologist. v10. 441-442.
[80]
Social networks, the tertius lungens orientation and involvement in innovation. Administrative Science Quarterly. v50. 100-130.
[81]
Group social capital and group effectiveness: The role of informal socializing ties. Academy of Management Journal. v47 i6. 860-875.
[82]
A multilevel model of group social capital. Academy of Management Review. v31 i3. 569-582.
[83]
Is organisational theory obvious to practitioners? A test of one established theory. Organization Science. v11. 509-524.
[84]
Interorganizational networks at the network level: A Review of the Empirical Literature on Whole Networks. Journal of Management. v33 i3. 479-516.
[85]
Networks, diversity, and productivity, the social capital of corporate R&D teams. Organization Science. v12 i4. 502-517.
[86]
How to make the team: Social networks vs. demography as criteria for designing effective teams. Administrative Science Quarterly. v49. 101-133.
[87]
PDMA Handbook for Product Development. Wiley, Chishester.
[88]
Redundant governance structures: An analysis of structural and relational embeddedness in the steel and semiconductor industries. Strategic Management Journal. v21. 369-386.
[89]
Fostering team effectiveness in organizations: toward an integrative theoretical framework. Nebraska Symposium on Motivation. v52. 185-243.
[90]
Social Network Analysis: A Handbook. Sage, London.
[91]
Do friends perform better than acquaintances? The interaction of friendship, conflict and task. Group Decision and Negotiation. v2 i2. 149-166.
[92]
The multiple pathways of high performing groups: the interaction of social networks and group processes. Journal of Organizational Behavior. v27. 299-317.
[93]
Some effects of unequal distribution of information upon group performance in various communication nets. Journal of Abnormal and Social Psychology. v49. 547-553.
[94]
Decision processes in communication nets. Journal of Abnormal and Social Psychology. v54 i3. 323-330.
[95]
Social networks and group performance: A partial test of the Pearce and David hypotheses. International Journal of Small Group Research. v5. 145-162.
[96]
The meaning of success: network position and the social construction of project outcomes in an R&D lab. Journal of Engineering and Technology Management. v21. 51-81.
[97]
Top management demography and process: The role of social integration and communication. Administrative Science Quarterly. v39. 412-438.
[98]
Social networks and the performance of individuals and groups. Academy of Management Journal. v44 i2. 316-325.
[99]
Rethinking centrality. Social Networks. v11. 1-37.
[100]
Work teams: applications and effectiveness. American Psychologist. v45. 120-133.
[101]
Exploring internet stickiness: impediments to transfer of best practices within the firm. Strategic Management Journal. v17. 27-43.
[102]
Towards methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management. v14. 207-222.
[103]
Social capital and value creation: The role of intrafirm networks. Academy of Management Journal. v41. 464-476.
[104]
Effects of command style and group cohesiveness on the performance effectiveness of self-selected tank crews. Journal of Applied Psychology. v67. 769-775.
[105]
Social Network Analysis: Methods and Applications. Cambridge University Press, Cambridge.
[106]
Wellman B., 1988. Structural analysis: From method and metaphor to theory and substance. In: B. Wellman, S. Berkowitz (eds.), Social structures: A Network Approach, Cambridge University Press, Cambridge, 19pp.
[107]
West, M.A., 1990. The social psychology of innovation groups. In: M.A. West, J.L. Farr (eds.), Innovation and Creativity at Work. Wiley, Chichester, 309 pp.
[108]
Task knowledge overlap and knowledge variety: the role of advice network structures and impact on group effectiveness. Journal of Organizational Behavior. v29 i5. 591-614.
[109]
You can go home again: Returning group research to the group context with an eye on developmental issues. Small Group Research. v25 i2. 205-223.
[110]
Team structure and team performance in IS development: a social network perspective. Information & Management. v41. 335-349.

Cited By

View all
  • (2024)Exploring team roles for social innovation labsJournal of Engineering and Technology Management10.1016/j.jengtecman.2024.10179971:COnline publication date: 1-Jan-2024
  • (2023)A systematic mapping study on group work research in computing education projectsJournal of Systems and Software10.1016/j.jss.2023.111795204:COnline publication date: 1-Oct-2023
  • (2019)Discovering Research Teams from Scientific Papers and PatentsProceedings of the 3rd International Conference on Computer Science and Application Engineering10.1145/3331453.3362040(1-5)Online publication date: 22-Oct-2019
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Journal of Engineering and Technology Management
Journal of Engineering and Technology Management  Volume 27, Issue 1-2
March, 2010
131 pages

Publisher

Elsevier Science Publishers B. V.

Netherlands

Publication History

Published: 01 March 2010

Author Tags

  1. Effectiveness
  2. Empirical literature
  3. Groups
  4. L14
  5. L22
  6. Review
  7. Small groups
  8. Social networks
  9. Teams

Qualifiers

  • Article

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)0
  • Downloads (Last 6 weeks)0
Reflects downloads up to 28 Jan 2025

Other Metrics

Citations

Cited By

View all
  • (2024)Exploring team roles for social innovation labsJournal of Engineering and Technology Management10.1016/j.jengtecman.2024.10179971:COnline publication date: 1-Jan-2024
  • (2023)A systematic mapping study on group work research in computing education projectsJournal of Systems and Software10.1016/j.jss.2023.111795204:COnline publication date: 1-Oct-2023
  • (2019)Discovering Research Teams from Scientific Papers and PatentsProceedings of the 3rd International Conference on Computer Science and Application Engineering10.1145/3331453.3362040(1-5)Online publication date: 22-Oct-2019
  • (2019)Interactional Effects Between Individual Heterogeneity and Collective Behavior in Complex Organizational SystemsComputational Economics10.1007/s10614-017-9731-353:1(289-313)Online publication date: 1-Jan-2019
  • (2017)Framing interprofessional team collaborative information seeking in health care settingsInformation Services and Use10.3233/ISU-17082237:1(33-47)Online publication date: 1-Jan-2017
  • (2017)Improving the value-of-input for ideation by management interventionJournal of Engineering and Technology Management10.1016/j.jengtecman.2017.10.00646:C(39-51)Online publication date: 1-Oct-2017
  • (2016)Transactive memory systems in research team innovationJournal of Engineering and Technology Management10.1016/j.jengtecman.2015.11.00139:C(1-12)Online publication date: 1-Jan-2016
  • (2016)The role of creation mode and social networking mode in knowledge creation performanceInformation and Management10.1016/j.im.2016.03.00253:6(803-816)Online publication date: 1-Sep-2016
  • (2016)Relationship between social network structure dynamics and innovationComputers in Human Behavior10.1016/j.chb.2016.08.02165:C(151-162)Online publication date: 1-Dec-2016
  • (2015)Bridging firm-internal boundaries for innovationJournal of Engineering and Technology Management10.1016/j.jengtecman.2015.05.00536:C(97-115)Online publication date: 1-Apr-2015
  • Show More Cited By

View Options

View options

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media