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research-article

Network distribution and sentiment interaction: : Information diffusion mechanisms between social bots and human users on social media

Published: 01 March 2023 Publication History

Highlights

Based on machine learning methods, this study constructs an effective method to identify social bots in Chinese social media.
When public health emergencies trigger online public opinion, social bots can effectively influence the trend of the topic spread.
In the original posts of emergency public opinion, social bots are more inclined to spread the information with negative sentiment, but their ability to spread negative sentiment is weaker than human users.
Based on the analysis of time-series data, it is confirmed that the emotional states of human users and social bots can predict each other.

Abstract

When public health emergencies occur, a large amount of low-credibility information is widely disseminated by social bots, and public sentiment is easily manipulated by social bots, which may pose a potential threat to the public opinion ecology of social media. Therefore, exploring how social bots affect the mechanism of information diffusion in social networks is a key strategy for network governance. This study combines machine learning methods and causal regression methods to explore how social bots influence information diffusion in social networks with theoretical support. Specifically, combining stakeholder perspective and emotional contagion theory, we proposed several questions and hypotheses to investigate the influence of social bots. Then, the study obtained 144,314 pieces of public opinion data related to COVID-19 in J city from March 1, 2022, to April 18, 2022, on Weibo, and selected 185,782 pieces of data related to the outbreak of COVID-19 in X city from December 9, 2021, to January 10, 2022, as supplement and verification. A comparative analysis of different data sets revealed the following findings. Firstly, through the STM topic model, it is found that some topics posted by social bots are significantly different from those posted by humans, and social bots play an important role in certain topics. Secondly, based on regression analysis, the study found that social bots tend to transmit information with negative sentiments more than positive sentiments. Thirdly, the study verifies the specific distribution of social bots in sentimental transmission through network analysis and finds that social bots are weaker than human users in the ability to spread negative sentiments. Finally, the Granger causality test is used to confirm that the sentiments of humans and bots can predict each other in time series. The results provide practical suggestions for emergency management under sudden public opinion and provide a useful reference for the identification and analysis of social bots, which is conducive to the maintenance of network security and the stability of social order.

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        cover image Information Processing and Management: an International Journal
        Information Processing and Management: an International Journal  Volume 60, Issue 2
        Mar 2023
        1443 pages

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        Pergamon Press, Inc.

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        Publication History

        Published: 01 March 2023

        Author Tags

        1. Social bot
        2. Machine learning
        3. Causality regression
        4. Social network
        5. Sentiment interaction

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