More Web Proxy on the site http://driver.im/

article

Information-problem solving: A review of problems students encounter and instructional solutions

Authors:

Amber Walraven,

Saskia Brand-gruwel,

Henny P. A. BoshuizenAuthors Info & Claims

Computers in Human Behavior, Volume 24, Issue 3

Pages 623 - 648

https://doi.org/10.1016/j.chb.2007.01.030

Published: 01 May 2008 Publication History

Abstract

Searching and processing information is a complex cognitive process that requires students to identify information needs, locate corresponding information sources, extract and organize relevant information from each source, and synthesize information from a variety of sources. This process is called information-problem solving (IPS). IPS can be characterized as a complex cognitive skill, which may need direct instruction to reach high levels of performance. However, IPS has been given little attention in schools, and instruction in this skill is rarely embedded in curricula. And yet, by giving students assignments in which students have to solve an information-based problem, teachers assume that their pupils have developed this skill naturally. A literature study was done to determine what kinds of problems students experience when solving information problems using the WWW for searching information, and what kind of instructional support can help to solve these problems. Results show that children, teenagers and adults have trouble with specifying search terms, judging search results and judging source and information. Regulating the search process is also problematic. Instruction designed specifically for IPS using the WWW for searching information is rare but indeed addresses the problematic skills. However, there are differences between various methods and it is unclear which method is most effective for specific age groups.

References

[1]

Information and digital literacies: a review of concepts. Journal of Documentation. v57. 218-259.

[2]

A model for assessing information retrieval and application skills of medical students. Academic Medicine. v77 i6. 547-551.

[3]

Children's use of the Yahooligans! Web search engine: I Cognitive, physical, and affective behaviors on fact-based search tasks. Journal of the American Society of Information Science. v51 i7. 646-665.

[4]

Becoming information literate in the Netherlands. Library Review. v52 i7. 298-309.

[5]

Integration of the information problem-solving skill in an educational programme: the effects of learning with authentic tasks. Technology, Instruction, Cognition and Learning. v4. 243-263.

[6]

Information problem solving: analysis of a complex cognitive skill. Computers in Human Behavior. v21. 487-508.

[7]

Improving students' ability to identify and use source information. Cognition and Instruction. v20 i4. 485-522.

[8]

Transforming schools into communities of thinking and learning about serious matters. American Psychologist. v52. 399-413.

[9]

Instruction for web searching: an empirical study. College and Research Libraries. v64 i2. 111-122.

[10]

Cognitive apprenticeship: teaching the draft of reading writing and mathematics. In: Resnick, L.B. (Ed.), Knowing learning and instruction. Essays in honor of Robert Glaser, Erlbaum, Hillsdale, NJ.

[11]

Supporting reflective web searching in elementary schools. Computer in Human Behavior. v24 i3. 649-665.

[12]

Dochy, F. J. R. C. (1993). De invloed van voorkennis op leerresultaten en het leerproces {The effect of prior knowledge on learning outcomes and process}. In W. Tomic & P. Span (Eds.), Onderwijspsychologie: Beı¿nvloeding, verloop en resultaten van leerprocessen (pp. 97-119). Utrecht, The Netherlands, Lemma.

[13]

Duijkers, H. M., Gulikers-Dinjens, M. T. H., & Boshuizen, H. P. A. (2001). Begeleiden van leerlingen bij het zoeken, selecteren en beoordelen van informatie. {Supporting students when searching, selecting and judging information} In: Handboek Studiehuis Tweede Fase. Alphen a/d Rijn: Samsom.

[14]

Information problem-solving: the big six skills approach to library and information skills instruction. Ablex, Norwood, NJ.

[15]

Information problem-solving: the big skills approach. School Library Media Activities Monthly. v8 i5. 27-29.

[16]

Information literacy of medical students studying in the problem-based and traditional curriculum. Information Research. v10 i2.

[17]

Strategische kennis over het oplossen van informatieproblemen: een exploratief onderzoek {Strategic knowledge on information problem-solving: an explorative study}. Pedagogische Studiën. v80. 210-225.

[18]

A visit to the information mall: web searching behavior of high school students. Journal of the American Society of Information Science. v50 i1. 24-37.

[19]

Competent information search in the world wide web: development and evaluation of a web training for pupils. Computers in Human Behavior. v24 i3. 693-715.

[20]

A conceptual framework for understanding information seeking in open-ended information services. Educational Technology, Research and Development. v47 i1. 5-27.

[21]

Cognitive strategies and learning from the world wide web. Educational Technology, Research and Development. v45 i4. 37-64.

[22]

Children's relevance criteria and information seeking on electronic resources. Journal of the American Society for Information Science. v50 i14. 1265-1283.

[23]

The nature of learners' science content understandings with the use of on-line resources. Journal of Research in Science Teaching. v40 i3. 323-346.

[24]

Jongeren checken internetinformatie zelden. {Young people rarely check internet information.} (2006, April 18). Metro. Retrieved August 29, 2006 from http://www.motivaction.nl/data/indemedia/knipsels/metro20060418.html.

[25]

Internet web-searching instruction in the elementary classroom: building a foundation for information literacy. School Library Media Quarterly. v25 i2. 103-111.

[26]

Google, de magische antwoordmachine {Google, the magical answermachine}. Pedagogiek in Praktijk. v11 i28. 18-22.

[27]

Integrating critical Web skills and content knowledge: development and evaluation of a 5th grade curriculum unit. Computers in Human Behavior. v24 i3. 666-692.

[28]

Project-based learning with the world wide web: a qualitative study of resource integration. Educational Technology, Research and Development. v48 i1. 45-68.

[29]

The web as a classroom resource: reaction from the users. Journal of the American Society of Information Science. v51 i12. 1069-1080.

[30]

Developing information literacy and research skills in introductory psychology: a case study. The Journal of Academic Librarianship. v31 i1. 40-45.

[31]

Minimalist instruction for learning to search the world wide web. Education and Information Technologies. v6 i3. 161-176.

[32]

Principles for designing web searching instruction. Education and Information Technologies. v8. 179-193.

[33]

Do two heads search better than one? effects of student collaboration on web search behavior and search outcomes. British Journal of Educational Technology. v36 i3. 465-475.

[34]

The land of confusion? High school students and their use of the world wide web for research. Research Strategies. v18 i2. 151-163.

[35]

Lyons, D., Hoffman, J., Krajcik, J., & Soloway, E. (1997). An investigation of the use of the World Wide Web for on-line inquiry in a science classroom. Paper presented at the meeting of the National Association for Research in Science Teaching, Chicago, IL.

[36]

Why can't I find Newton's third law? case studies of students' use of the web as a science resource. Journal of Science Education and Technology. v11 i2. 155-172.

[37]

Information-seeking in electronic environments. Cambridge University, New York.

[38]

Educating responsible citizens in the information society. Educational Technology. v39 i2. 17-26.

[39]

Internet search and navigation strategies used by experts and beginners. Interactive Educational Multimedia. v1. 24-34.

[40]

Information problem solving: a wider view of library skills. Contemporary Educational Psychology. v20. 1-31.

[41]

Moore, P. (1997). Teaching information problem solving in primary schools: an information literacy survey. Paper presented at the 63rd IFLE general conference, Copenhagen, Denmark.

[42]

Critical thinking: what every person needs to survive in a rapidly changing world. 2nd revised ed. Foundation for Critical Thinking, Santa Rosa, CA.

[43]

Transforming what they read: helping eleven-year-olds engage with Internet information. Literacy. v38 i1. 26-31.

[44]

Well done and well liked: online information literacy skills and learner impressions of the web as a resource for foreign language learning. ReCALL. v16 i1. 210-224.

[45]

Studying and learning with hypertext: empirical studies and their implications. In: Rouet, J.F., Levonen, J.J., Dillon, A., Rand, J. (Eds.), Hypertext and cognition, Erlbaum, Hillsdale, NJ. pp. 9-23.

[46]

Children's internet searching on complex problems: performance and process analyses. Journal of the American Society for Information Science. v49 i9. 840-849.

[47]

Individual differences that affect the way students approach learning. Learning and Individual Differences. v1. 85-124.

[48]

Information literacy as a liberal art: enlightenment proposals for a new curriculum. Educom Review. v31 i2.

[49]

New learning: three ways to learn in a new balance. In: Simons, R.J., Van der Linden, J., Duffy, T. (Eds.), New learning, Kluwer, Dordrecht. pp. 1-20.

[50]

What every educator should know about information literacy. In: Eisenberg, M.B., Berkowitz, R.E. (Eds.), The Big6 collection: The best of the Big6 newsletter, Linworth, Worthington, OH. pp. 3-13.

[51]

Effects of the metacognitive computer-tool met.a.ware on the web search of laypersons. Computers in Human Behavior. v24 i3. 716-737.

[52]

Towards a cognitive theory of information retrieval. Interacting with Computers. v10. 321-351.

[53]

Critical thinking as a citizenship competence: teaching strategies. Learning and Instruction. v14. 359-379.

[54]

Integrated information skills instruction: does it make a difference?. SLMQ. v23 i2.

[55]

Effects of process-oriented worked examples on troubleshooting transfer performance. Learning and Instruction. v16. 154-164.

[56]

Training complex cognitive skills. Educational Technology, Englewood Cliffs, NJ.

[57]

Teaching information literacy skills: an evaluation. Nurse Education Today. v20. 485-489.

[58]

Science on the web: students online in a sixth-grade classroom. The Journal of the Learning Sciences. v9 i1. 75-104.

[59]

The effect of embedded instruction on solving information problems. Computers in Human Behavior. v24 i3. 738-752.

Cited By

Pardi GGottschling SKammerer Y(2023)The influence of knowledge type and source reputation on preferences for website or video search resultsJournal of the Association for Information Science and Technology10.1002/asi.2477175:5(521-537)Online publication date: 17-May-2023
https://dl.acm.org/doi/10.1002/asi.24771
Robbemond VInel OGadiraju UBellogin ABoratto LSantos OArdissono LKnijnenburg B(2022)Understanding the Role of Explanation Modality in AI-assisted Decision-makingProceedings of the 30th ACM Conference on User Modeling, Adaptation and Personalization10.1145/3503252.3531311(223-233)Online publication date: 4-Jul-2022
https://dl.acm.org/doi/10.1145/3503252.3531311
Argelagós EGarcia CPrivado JWopereis I(2022)Fostering information problem solving skills through online task-centred instruction in higher educationComputers & Education10.1016/j.compedu.2022.104433180:COnline publication date: 6-May-2022
https://dl.acm.org/doi/10.1016/j.compedu.2022.104433
Show More Cited By

Index Terms

Information-problem solving: A review of problems students encounter and instructional solutions

Recommendations

The effect of selected computer software upon mathematical problem-solving ability and attitudes toward mathematics
A comparison of the effects of logo and problem-solving strategy instruction on learner achievement, attitude, and problem-solving skills (computer-assisted instruction (cai), mathematics education)
Scaffolding information problem solving in web-based collaborative inquiry learning

This study investigated the impact of different modes of scaffolding on students who are learning science through a web-based collaborative inquiry project in authentic classroom settings and explored the interaction effects with students' ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image Computers in Human Behavior

Computers in Human Behavior Volume 24, Issue 3

May, 2008

700 pages

ISSN:0747-5632

Issue’s Table of Contents

Copyright © Elsevier Ltd © 2007.

Publisher

Elsevier Science Publishers B. V.

Netherlands

Publication History

Published: 01 May 2008

Qualifiers

Article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

30
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 04 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Pardi GGottschling SKammerer Y(2023)The influence of knowledge type and source reputation on preferences for website or video search resultsJournal of the Association for Information Science and Technology10.1002/asi.2477175:5(521-537)Online publication date: 17-May-2023
https://dl.acm.org/doi/10.1002/asi.24771
Robbemond VInel OGadiraju UBellogin ABoratto LSantos OArdissono LKnijnenburg B(2022)Understanding the Role of Explanation Modality in AI-assisted Decision-makingProceedings of the 30th ACM Conference on User Modeling, Adaptation and Personalization10.1145/3503252.3531311(223-233)Online publication date: 4-Jul-2022
https://dl.acm.org/doi/10.1145/3503252.3531311
Argelagós EGarcia CPrivado JWopereis I(2022)Fostering information problem solving skills through online task-centred instruction in higher educationComputers & Education10.1016/j.compedu.2022.104433180:COnline publication date: 6-May-2022
https://dl.acm.org/doi/10.1016/j.compedu.2022.104433
Senkbeil M(2022)ICT-related variables as predictors of ICT literacy beyond intelligence and prior achievementEducation and Information Technologies10.1007/s10639-021-10759-x27:3(3595-3622)Online publication date: 1-Apr-2022
https://dl.acm.org/doi/10.1007/s10639-021-10759-x
Whitelock-Wainwright ALaan NWen DGašević D(2020)Exploring student information problem solving behaviour using fine-grained concept map and search tool dataComputers & Education10.1016/j.compedu.2019.103731145:COnline publication date: 1-Feb-2020
https://dl.acm.org/doi/10.1016/j.compedu.2019.103731
Hui JGergle DGerber EMandryk RHancock MPerry MCox A(2018)IntroAssistProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3173596(1-13)Online publication date: 21-Apr-2018
https://dl.acm.org/doi/10.1145/3173574.3173596
Hahnel CGoldhammer FKrhne UNaumann J(2018)The role of reading skills in the evaluation of online information gathered from search engine environmentsComputers in Human Behavior10.1016/j.chb.2017.10.00478:C(223-234)Online publication date: 1-Jan-2018
https://dl.acm.org/doi/10.1016/j.chb.2017.10.004
Hinostroza JIbieta ALabbé CSoto M(2018)Browsing the internet to solve information problemsEducation and Information Technologies10.1007/s10639-018-9698-223:5(1933-1953)Online publication date: 1-Sep-2018
https://dl.acm.org/doi/10.1007/s10639-018-9698-2
Knight SRienties BLittleton KMitsui MTempelaar DShah C(2017)The relationship of (perceived) epistemic cognition to interaction with resources on the internetComputers in Human Behavior10.1016/j.chb.2017.04.01473:C(507-518)Online publication date: 1-Aug-2017
https://dl.acm.org/doi/10.1016/j.chb.2017.04.014
Knight SRienties BLittleton KTempelaar DMitsui MShah C(2017)The orchestration of a collaborative information seeking learning taskInformation Retrieval10.1007/s10791-017-9304-z20:5(480-505)Online publication date: 1-Oct-2017
https://dl.acm.org/doi/10.1007/s10791-017-9304-z
Show More Cited By

View Options

View options

Media

Figures

Other

Tables

View Issue’s Table of Contents