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Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities

Author:

Matthew S. EastinAuthors Info & Claims

Telematics and Informatics, Volume 19, Issue 3

Pages 251 - 267

https://doi.org/10.1016/S0736-5853(01)00005-3

Published: 01 August 2002 Publication History

Abstract

The Internet has the ability to function as a business medium. Over one-third of US residents use the Internet, and nearly 40% use it as a medium of business (electronic-commerce). As this percentage continues to grow, so does the need to understand why and how users choose to adopt. This information will afford researchers and e-commerce providers a better understanding of how to facilitate future adoption. Through the diffusion of innovations model, this study revisits traditional and current concepts of adoption by investigating the adoption of four e-commerce activities currently available to Internet users: (1) online shopping, (2) online banking, (3) online investing, and (4) electronic payment for an Internet service (i.e., access to exclusive sites). Results indicate that six attributes common to the diffusion model (i.e., perceived convenience and financial benefits, risk, previous use of the telephone for a similar purpose, self-efficacy, and Internet use) all play a significant role in the adoption processes. Results also indicate that when users decide to adopt one of these activities they tend to adopt another. Finally, a discussion explores how to extend the model identified in this study by assessing possible negative outcomes of diffusion.

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Cited By

Lim SAnderson E(2023)The Analysis of Factors Influencing Digital Payment in CambodiaProceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government10.1145/3599609.3599624(102-108)Online publication date: 27-Apr-2023
https://dl.acm.org/doi/10.1145/3599609.3599624
Bartol JVehovar VBosnjak MPetrovčič A(2023)Privacy concerns and self-efficacy in e-commerceElectronic Commerce Research and Applications10.1016/j.elerap.2023.10128960:COnline publication date: 24-Aug-2023
https://dl.acm.org/doi/10.1016/j.elerap.2023.101289
Peral-Peral BVillarejo-Ramos ÁArenas-Gaitán J(2020)Self-efficacy and anxiety as determinants of older adults’ use of Internet Banking ServicesUniversal Access in the Information Society10.1007/s10209-019-00691-w19:4(825-840)Online publication date: 1-Nov-2020
https://dl.acm.org/doi/10.1007/s10209-019-00691-w
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Index Terms

Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities
1. Applied computing
  1. Electronic commerce
  2. Enterprise computing
    1. Business process management

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cover image Telematics and Informatics

Telematics and Informatics Volume 19, Issue 3

August 2002

68 pages

ISSN:0736-5853

Issue’s Table of Contents

Publisher

Pergamon Press, Inc.

United States

Publication History

Published: 01 August 2002

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Cited By

Lim SAnderson E(2023)The Analysis of Factors Influencing Digital Payment in CambodiaProceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government10.1145/3599609.3599624(102-108)Online publication date: 27-Apr-2023
https://dl.acm.org/doi/10.1145/3599609.3599624
Bartol JVehovar VBosnjak MPetrovčič A(2023)Privacy concerns and self-efficacy in e-commerceElectronic Commerce Research and Applications10.1016/j.elerap.2023.10128960:COnline publication date: 24-Aug-2023
https://dl.acm.org/doi/10.1016/j.elerap.2023.101289
Peral-Peral BVillarejo-Ramos ÁArenas-Gaitán J(2020)Self-efficacy and anxiety as determinants of older adults’ use of Internet Banking ServicesUniversal Access in the Information Society10.1007/s10209-019-00691-w19:4(825-840)Online publication date: 1-Nov-2020
https://dl.acm.org/doi/10.1007/s10209-019-00691-w
Koiranen IKeipi TKoivula ARäsänen P(2020)Changing patterns of social media use? A population-level study of FinlandUniversal Access in the Information Society10.1007/s10209-019-00654-119:3(603-617)Online publication date: 1-Aug-2020
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Sahu GSingh N(2017)Paradigm Shift of Indian Cash-Based Economy to Cash-Less Economy: A Study on Allahabad CityDigital Nations – Smart Cities, Innovation, and Sustainability10.1007/978-3-319-68557-1_40(453-461)Online publication date: 21-Nov-2017
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Changchit CKlaus T(2015)An Exploratory Study on Small Business Website Creation and UsageJournal of Electronic Commerce in Organizations10.4018/jeco.201501010113:1(1-14)Online publication date: 1-Jan-2015
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Ndinguri EMachtmes KMachtmes RHill J(2015)Exploring How Women Entrepreneurs Use Technology for Idea GenerationInternational Journal of E-Entrepreneurship and Innovation10.4018/IJEEI.20150701025:2(24-38)Online publication date: 1-Jul-2015
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Sahli ALegohérel P(2014)Using the Decomposed Theory of Planned Behavior DTPB to Explain the Intention to Book Tourism Products OnlineInternational Journal of Online Marketing10.4018/ijom.20140101014:1(1-10)Online publication date: 1-Jan-2014
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