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Voices of the Stacks: : A Multifaceted Inquiry into Academic Librarians' Tweets

Authors: Souvick Ghosh, James ThajudeenAuthors Info & Claims

Proceedings of the Association for Information Science and Technology, Volume 60, Issue 1

Pages 166 - 178

https://doi.org/10.1002/pra2.778

Published: 22 October 2023 Publication History

Abstract

Twitter has emerged as an important forum for discussion among academic librarians. In this research, we take a mixed‐methods approach to study the thematic content and sentiment of tweets authored by academic librarians in the United States, Canada, and the United Kingdom. We found differences in the semantic content and themes present in the data from each country that point to differences in how librarians in each country engage on Twitter. While more work remains to be done, we cast new light on how members of professional communities use social media. Our qualitative analysis identified 11 thematic categories in academic librarians' Twitter discussions, focusing on professional topics. UK librarians exhibited a higher frequency of labor‐ and employment‐related terms compared to their US and Canadian counterparts. Sentiment ratios for US and Canadian tweets were similar, while the UK displayed nearly double the positive‐to‐negative tweet ratio. We also present a methodological intervention comparing two different sentiment analysis methods, VADER, and Zero‐Shot Learning (ZSL), to classify posts by academic librarians. ZSL significantly outperformed the off‐the‐shelf classifier, highlighting how accurate prediction is possible without annotated training data.

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Cited By

Hofman DNovin AGhosh SMohammadi E(2024)AI for Library and Information Science (AI4LIS)Proceedings of the Association for Information Science and Technology10.1002/pra2.109761:1(767-769)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1002/pra2.1097
Dinh LHong LDumas CPatin BGhosh SLi LKhoury C(2024)Social Media and Crisis Informatics Research in LISProceedings of the Association for Information Science and Technology10.1002/pra2.109361:1(749-753)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1002/pra2.1093

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Published In

cover image Proceedings of the Association for Information Science and Technology

Proceedings of the Association for Information Science and Technology Volume 60, Issue 1

October 2023

1234 pages

EISSN:2373-9231

DOI:10.1002/pra2.v60.1

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86^th Annual Meeting of the Association for Information Science & Technology | Oct. 27 – 31, 2023 | London, United Kingdom. Author(s) retain copyright, but ASIS&T receives an exclusive publication license.

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John Wiley & Sons, Inc.

United States

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Published: 22 October 2023

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Cited By

Hofman DNovin AGhosh SMohammadi E(2024)AI for Library and Information Science (AI4LIS)Proceedings of the Association for Information Science and Technology10.1002/pra2.109761:1(767-769)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1002/pra2.1097
Dinh LHong LDumas CPatin BGhosh SLi LKhoury C(2024)Social Media and Crisis Informatics Research in LISProceedings of the Association for Information Science and Technology10.1002/pra2.109361:1(749-753)Online publication date: 15-Oct-2024
https://dl.acm.org/doi/10.1002/pra2.1093

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