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Article

Evaluating Mobile Usability: The Role of Fidelity in Full-Scale Laboratory Simulations with Mobile ICT for Hospitals

Authors:

Ole Andreas Alsos,

Dag SvanæsAuthors Info & Claims

Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends

Pages 232 - 241

https://doi.org/10.1007/978-3-642-02574-7_26

Published: 14 July 2009 Publication History

Abstract

We have applied full-scale simulations to evaluate the usability of mobile ICT for hospitals in a realistic but controllable research setting. Designing cost-effective and targeted simulations for such a purpose raises the issue of simulation fidelity. Evaluators need to identify which aspects of the research setting that should appear realistic to simulation participants, and which aspect that can be removed or represented more abstractly. Drawing on research on training simulations, this paper discusses three interrelated fidelity components--equipment/prototype fidelity, environmental fidelity, and psychological fidelity. These components need to be adjusted according to which design aspects evaluators want to gather feedback on. We present examples of how we have configured the components in various simulation-based usability assessments of mobile ICT for hospitals. The paper concludes by providing a set of guiding principles concerning the role of fidelity in simulation-based usability evaluations.

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Cited By

Kjeldskov JSkov MQuigley ADiamond SIrani PSubramanian S(2014)Was it worth the hassle?Proceedings of the 16th international conference on Human-computer interaction with mobile devices & services10.1145/2628363.2628398(43-52)Online publication date: 23-Sep-2014
https://dl.acm.org/doi/10.1145/2628363.2628398

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Information & Contributors

Information

Published In

cover image Guide Proceedings

Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends

July 2009

897 pages

ISBN:9783642025730

Editor:
Julie A. Jacko
Institute of Health Informatics, University of Minnesota, Minneapolis, USA MN 55455

Publisher

Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 14 July 2009

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Cited By

Kjeldskov JSkov MQuigley ADiamond SIrani PSubramanian S(2014)Was it worth the hassle?Proceedings of the 16th international conference on Human-computer interaction with mobile devices & services10.1145/2628363.2628398(43-52)Online publication date: 23-Sep-2014
https://dl.acm.org/doi/10.1145/2628363.2628398

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