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Formulation of a hybrid expertise retrieval system in community question answering services

Authors:

Dipankar Kundu,

Deba Prasad MandalAuthors Info & Claims

Applied Intelligence, Volume 49, Issue 2

Pages 463 - 477

https://doi.org/10.1007/s10489-018-1286-z

Published: 01 February 2019 Publication History

Abstract

In this paper, we propose a hybrid expertise retrieval system for community question answering services. The proposed system consists of two segments: a text based segment and a network based segment. For a given question, the text based segment estimates users' knowledge introducing two new concepts: question hardness and question answerer association. The network based segment, moreover, incorporates users' relative performances into the network structure. We denote the outputs of these two segments as knowledge score and authority score, respectively. We aggregate these two scores using a fusion technique to quantify the expertise of a given user for a given question. We have generated four datasets by downloading questions and answers from Yahoo! Answers. The performance of the proposed system is found to be superior than that of 18 state-of-the-art algorithms on these four real-world datasets.

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Cited By

Etemadi RZihayat MFeng KAdelman JZarrinkalam FBagheri ESakai TIshita EOhshima HRadboud FMao JJose J(2024)It Takes a Team to Triumph: Collaborative Expert Finding in Community QA NetworksProceedings of the 2024 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region10.1145/3673791.3698404(164-174)Online publication date: 8-Dec-2024
https://dl.acm.org/doi/10.1145/3673791.3698404
Amendola MPassarella APerego R(2024)Towards Robust Expert Finding in Community Question Answering PlatformsAdvances in Information Retrieval10.1007/978-3-031-56069-9_12(152-168)Online publication date: 24-Mar-2024
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Saaki MHosseini SRahmani SKangavari MHua WZhou X(2023)Value-Wise ConvNet for Transformer Models: An Infinite Time-Aware Recommender SystemIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2022.321923135:10(9932-9945)Online publication date: 1-Oct-2023
https://dl.acm.org/doi/10.1109/TKDE.2022.3219231
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cover image Applied Intelligence

Applied Intelligence Volume 49, Issue 2

February 2019

534 pages

ISSN:0924-669X

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Copyright © Copyright © 2019 Springer Science+Business Media, LLC, part of Springer Nature.

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Kluwer Academic Publishers

United States

Publication History

Published: 01 February 2019

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Cited By

Etemadi RZihayat MFeng KAdelman JZarrinkalam FBagheri ESakai TIshita EOhshima HRadboud FMao JJose J(2024)It Takes a Team to Triumph: Collaborative Expert Finding in Community QA NetworksProceedings of the 2024 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region10.1145/3673791.3698404(164-174)Online publication date: 8-Dec-2024
https://dl.acm.org/doi/10.1145/3673791.3698404
Amendola MPassarella APerego R(2024)Towards Robust Expert Finding in Community Question Answering PlatformsAdvances in Information Retrieval10.1007/978-3-031-56069-9_12(152-168)Online publication date: 24-Mar-2024
https://dl.acm.org/doi/10.1007/978-3-031-56069-9_12
Saaki MHosseini SRahmani SKangavari MHua WZhou X(2023)Value-Wise ConvNet for Transformer Models: An Infinite Time-Aware Recommender SystemIEEE Transactions on Knowledge and Data Engineering10.1109/TKDE.2022.321923135:10(9932-9945)Online publication date: 1-Oct-2023
https://dl.acm.org/doi/10.1109/TKDE.2022.3219231
Liu JDeng AXie XXie Q(2023)ExpRec: Deep knowledge-awared question routing in software question answering communityApplied Intelligence10.1007/s10489-022-03369-853:5(5681-5696)Online publication date: 1-Mar-2023
https://dl.acm.org/doi/10.1007/s10489-022-03369-8
Lu XWang LJiang ZHe SLiu S(2022)MMKRL: A robust embedding approach for multi-modal knowledge graph representation learningApplied Intelligence10.1007/s10489-021-02693-952:7(7480-7497)Online publication date: 1-May-2022
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Lai HWu KLi L(2021)Multimodal emotion recognition with hierarchical memory networksIntelligent Data Analysis10.3233/IDA-20518325:4(1031-1045)Online publication date: 1-Jan-2021
https://dl.acm.org/doi/10.3233/IDA-205183
Kundu DPal RMandal D(2021)Time-aware hybrid expertise retrieval system in community question answering servicesApplied Intelligence10.1007/s10489-020-02177-251:10(6914-6931)Online publication date: 1-Oct-2021
https://dl.acm.org/doi/10.1007/s10489-020-02177-2
Zou JKanoulas E(2020)Towards Question-based High-recall Information RetrievalACM Transactions on Information Systems10.1145/338864038:3(1-35)Online publication date: 18-May-2020
https://dl.acm.org/doi/10.1145/3388640
Kundu DPal RMandal D(2019)Finding Active Experts for Question Routing in Community Question Answering ServicesPattern Recognition and Machine Intelligence10.1007/978-3-030-34872-4_36(320-327)Online publication date: 17-Dec-2019
https://dl.acm.org/doi/10.1007/978-3-030-34872-4_36

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