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Adaptation of Traditional Usability Testing Methods for Remote Testing

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HICSS '01: Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 5 - Volume 5

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Published: 03 January 2001 Publication History

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Abstract

Traditional usability testing methods are difficult to use in producing web sites and web applications mainly because of the decreased development times that companies demand for this type of software. Users of web sites have diverse platforms, computer expertise, and expectations. Companies want to use web sites to sell merchandise and provide services to customers. Therefore, it is essential to make usability a high priority in the development of web-based software. How can we resolve this seemingly contradictory situation? We believe that usability testing tools that are remote, rapid, and automated will be helpful in providing more usability information in a shorter time and in a form that can be immediately useful to usability professionals. In this paper, we discuss the approach we have taken to designing such tools. We currently have several tools available for public use that will also be discussed in this paper. Our next steps will be to conduct methodological studies to validate the use of these tools.

Cited By

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Jiménez OCliburn D(2021)Teaching students about usability testing in distance learning environmentsJournal of Computing Sciences in Colleges10.5555/3447065.344707536:2(79-87)Online publication date: 27-Jan-2021
https://dl.acm.org/doi/10.5555/3447065.3447075
Johanssen JReimer LBruegge B(2019)Continuous thinking aloudProceedings of the Joint 4th International Workshop on Rapid Continuous Software Engineering and 1st International Workshop on Data-Driven Decisions, Experimentation and Evolution10.1109/RCoSE/DDrEE.2019.00010(12-15)Online publication date: 27-May-2019
https://dl.acm.org/doi/10.1109/RCoSE/DDrEE.2019.00010
Schnepp JShiver BMcCoy KYesilada Y(2011)Improving deaf accessibility in remote usability testingThe proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility10.1145/2049536.2049594(255-256)Online publication date: 24-Oct-2011
https://dl.acm.org/doi/10.1145/2049536.2049594
Show More Cited By

Adaptation of Traditional Usability Testing Methods for Remote Testing
1. Human-centered computing
  1. Human computer interaction (HCI)

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HICSS '01: Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 5 - Volume 5

January 2001

ISBN:0769509819

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IEEE Computer Society

United States

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Published: 03 January 2001

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Jiménez OCliburn D(2021)Teaching students about usability testing in distance learning environmentsJournal of Computing Sciences in Colleges10.5555/3447065.344707536:2(79-87)Online publication date: 27-Jan-2021
https://dl.acm.org/doi/10.5555/3447065.3447075
Johanssen JReimer LBruegge B(2019)Continuous thinking aloudProceedings of the Joint 4th International Workshop on Rapid Continuous Software Engineering and 1st International Workshop on Data-Driven Decisions, Experimentation and Evolution10.1109/RCoSE/DDrEE.2019.00010(12-15)Online publication date: 27-May-2019
https://dl.acm.org/doi/10.1109/RCoSE/DDrEE.2019.00010
Schnepp JShiver BMcCoy KYesilada Y(2011)Improving deaf accessibility in remote usability testingThe proceedings of the 13th international ACM SIGACCESS conference on Computers and accessibility10.1145/2049536.2049594(255-256)Online publication date: 24-Oct-2011
https://dl.acm.org/doi/10.1145/2049536.2049594
Chalil Madathil KGreenstein JTan DFitzpatrick GGutwin CBegole BKellogg W(2011)Synchronous remote usability testingProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979267(2225-2234)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1978942.1979267
Kelly DGyllstrom KTan DFitzpatrick GGutwin CBegole BKellogg W(2011)An examination of two delivery modes for interactive search system experimentsProceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1978942.1979166(1531-1540)Online publication date: 7-May-2011
https://dl.acm.org/doi/10.1145/1978942.1979166
Senette CBuzzi MBuzzi MLeporini B(2009)Enhancing Wikipedia Editing with WAI-ARIAProceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion10.1007/978-3-642-10308-7_11(159-177)Online publication date: 7-Nov-2009
https://dl.acm.org/doi/10.1007/978-3-642-10308-7_11
González MLorés JGranollers A(2007)Assessing usability problems in Latin-American academic webpages with cognitive walkthroughs and datamining techniquesProceedings of the 2nd international conference on Usability and internationalization10.5555/1769821.1769861(306-316)Online publication date: 22-Jul-2007
https://dl.acm.org/doi/10.5555/1769821.1769861
Andreasen MNielsen HSchrøder SStage JRosson MGilmore D(2007)What happened to remote usability testing?Proceedings of the SIGCHI Conference on Human Factors in Computing Systems10.1145/1240624.1240838(1405-1414)Online publication date: 29-Apr-2007
https://dl.acm.org/doi/10.1145/1240624.1240838
Jambon FGolanski CPommier PRobert JDavid B(2006)Évaluation des dispositifs mobilesProceedings of the 18th Conference on l'Interaction Homme-Machine10.1145/1132736.1132741(35-42)Online publication date: 18-Apr-2006
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Dray SSiegel D(2004)Remote possibilities?Interactions10.1145/971258.97126411:2(10-17)Online publication date: 1-Mar-2004
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Remote navigability testing using data gathering agents

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