Article

Free access

Building a team for user-centered design

Author:

IPCC/SIGDOC '00: Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork

Pages 325 - 332

Published: 24 September 2000 Publication History

PDF eReader

Abstract

This paper presents the building blocks for building a team for user-centered design. These building blocks include an understanding of the skills needed for team members representing various aspects of the user experience, as well as the advantages of using a team-approach to user-center design. To have a successful experience, team members must understand the stages of group formation, the roles required for group success, the place of conflict in group process, the nature of leadership, and the dynamics of successful teams.

References

[1]

Beebe, S.A., and J.T. Masterson. Communicating in Small Groups: Principles and Practices. 6th ed. New York: Longman, 2000.

Google Scholar

[2]

Burnett, R.E. "Conflict in CollaborativeDecision-Making." In: Professional Communication: The Social Perspective. N.R. Blyer and C. Thralls, Eds. Newbury Park: Sage. 144-162. 1993.

Google Scholar

[3]

Norman, D.A. The Invisible Computer: Why Good Products Can Fail, The Personal Computer Is So Complex, and Information Appliances Are the Solution. Cambridge: MIT Press. 1998.

Digital Library

Google Scholar

[4]

Wilson, G.L. Groups in Context: Leadership and Participation in Small Groups. 4th ed. New York: McGraw Hill. 1996.

Google Scholar

Cited By

View all

O'Connor RBasri S(2012)The Effect of Team Dynamics on Software Development Process ImprovementInternational Journal of Human Capital and Information Technology Professionals10.4018/jhcitp.20120701023:3(13-26)Online publication date: 1-Jul-2012
https://dl.acm.org/doi/10.4018/jhcitp.2012070102
Williams AMoore MHuang SPierce RStamey J(2006)Designing communicationProceedings of the 24th annual ACM international conference on Design of communication10.1145/1166324.1166338(59-63)Online publication date: 18-Oct-2006
https://dl.acm.org/doi/10.1145/1166324.1166338

Building a team for user-centered design
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods

Recommendations

User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications
SIGDOC '09: Proceedings of the 27th ACM international conference on Design of communication

When conducting research with users in order to design web applications, the practitioner has a variety of methods from which to choose. This paper examines three such methods'User-Centered Design (UCD), Goal-Directed Design (GDD), and Activity-Centered ...
A study of the role of user-centered design methods in design team projects

User-centered approaches to design can guide teams toward an understanding of users and aid teams in better posing design problems. This paper investigates the role of user-centered design approaches in design process and outcome within the context of ...
Optimizing agile user-centred design
CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing Systems
The goal of this workshop is to improve future Agile user centred design (UCD) experiences for User Experience (UX) practitioners (such as interaction designers, usability professionals, UI designers, etc.) by investigating best practices for Agile UCD. ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

September 2000

615 pages

ISBN:0780364317

General Chairs:
Susan B. Jones
MIT
,
Beth Weise Moeller
Interactive Media Consulting
,
Program Chairs:
Michael Priestley
IBM Toronto
,
Bernadette Long
Clemson University

Publisher

IEEE Educational Activities Department

United States

Publication History

Published: 24 September 2000

Check for updates

Qualifiers

Article

Conference

SIGDOC '00

Sponsor:

IEEE-IPCC
SIGDOC

SIGDOC '00: SIGDOC2000 / IPCC 2000

September 24 - 27, 2000

Massachusetts, Cambridge

Acceptance Rates

Overall Acceptance Rate 355 of 582 submissions, 61%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

2
Total Citations
View Citations
827
Total Downloads

Downloads (Last 12 months)9
Downloads (Last 6 weeks)3

Reflects downloads up to 29 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

View all

O'Connor RBasri S(2012)The Effect of Team Dynamics on Software Development Process ImprovementInternational Journal of Human Capital and Information Technology Professionals10.4018/jhcitp.20120701023:3(13-26)Online publication date: 1-Jul-2012
https://dl.acm.org/doi/10.4018/jhcitp.2012070102
Williams AMoore MHuang SPierce RStamey J(2006)Designing communicationProceedings of the 24th annual ACM international conference on Design of communication10.1145/1166324.1166338(59-63)Online publication date: 18-Oct-2006
https://dl.acm.org/doi/10.1145/1166324.1166338

View Options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Cited By

Recommendations

User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications

A study of the role of user-centered design methods in design team projects

Optimizing agile user-centred design