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Research on browsing experience of smartphone applications

Published: 10 December 2014 Publication History

Abstract

With the expansion of smart-phone market, smart-phones have now become multi-purpose utilitarian tools rather than mere tools of communication. As the number of smart-phone applications increases, users are now provided with more capabilities and utilities. However, as the number of smartphone applications installed on each smartphone increases, users often face difficulties to browse and find applications that they want to execute.
To address the challenge, this paper investigates how people browse their applications. Our research seeks to identify patterns that affect application browsing by examining users' browsing behavior. The research gathers various smartphone and user features including grip method, thumb lengths, gender, and OS from a user study with 28 smart-phone users. The user study consists of participants' activity log of accessing 39 common applications and interviews on their smartphone usage.
The study result shows that 1) gender affects the arranging strategy of applications; females had the tendency of having apps arranged in groups and 2) griping methods, and arranging apps did not largely affect the time of application browsing. Moreover, it was found that 3) the more applications there were, the more folders there were to organize the apps. Phone usage frequency and the number of applications also showed a correlation. As the first investigation on smart-phone application browsing strategies, this research seeks to suggest application browsing strategies and methods that can improve users' smartphone experiences.

References

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M. Böhmer and G. Bauer, "Exploiting the icon arrangement on mobile devices as information source for context-awareness," in Proceedings of the 12th international conference on Human computer interaction with mobile devices and services - MobileHCI '10, 2010, p. 195.
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T. Do and D. Gatica-perez, "By their apps you shall understand them: mining large-scale patterns of mobile phone usage," 2010.
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A. Hang, A. De Luca, J. Hartmann, and H. Hussmann, "Oh App, Where Art Thou? On App Launching Habits of Smartphone Users," pp. 392--395, 2013.
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H. Krueger, P. Ravasio, S. Guttormsen, and S. C. H. Ar, "In Pursuit of Desktop Evolution: User Problems and Practices with Modern Desktop Systems," vol. 11, no. 2, pp. 156--180, 2004.
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B. Matthias, A. Kr, and D. Gmbh, "A Study on Icon Arrangement by Smartphone Users," pp. 2137--2146, 2013.
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A. Sahami Shirazi, N. Henze, A. Schmidt, R. Goldberg, B. Schmidt, and H. Schmauder, "Insights into layout patterns of mobile user interfaces by an automatic analysis of android apps," in Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems - EICS '13, 2013, p. 275.

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    HCIK '15: Proceedings of HCI Korea
    December 2014
    478 pages
    ISBN:9788968487521

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    Hanbit Media, Inc.

    Seoul, Korea, Republic of

    Publication History

    Published: 10 December 2014

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    Author Tags

    1. application browsing
    2. browsing experience
    3. smartphone

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    • Research-article

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    HCIK '15
    HCIK '15: HCI Korea 2015
    December 10 - 12, 2014
    Seoul, Republic of Korea

    Acceptance Rates

    HCIK '15 Paper Acceptance Rate 67 of 84 submissions, 80%;
    Overall Acceptance Rate 149 of 207 submissions, 72%

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