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A core quality model for web applications

Published: 01 September 2012 Publication History

Abstract

This paper discusses a methodological approach to define quality models (QM) for Web applications of any kind, including Web 2.0 sites. The approach stresses the practical use of a QM, not only in requirement definition and quality assessment, but also in quality improvement processes. The primary requirement for such QMs is organization mapping, which allows those who are in charge of quality management to easily identify the actors in the organization responsible for implementing or improving each specific quality characteristic. A core QM is proposed, collecting the main common characteristics of Web applications. This is not a complete QM, but requires adaptations to cope with specific application classes, organization and project needs and practical purposes. An example of such an adaptation is given for a simple class of Web sites. The core QM is compared with ISO/IEC 25010 QMs for software products and software-intensive computer systems.

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Cited By

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  • (2018)Evaluating Quality in Use of Corporate Web SitesACM Transactions on the Web10.1145/318464612:3(1-35)Online publication date: 17-Jul-2018
  • (2015)A practical approach to the assessment of quality in use of corporate web sitesJournal of Systems and Software10.1016/j.jss.2014.09.00699:C(52-65)Online publication date: 1-Jan-2015
  1. A core quality model for web applications

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    Information & Contributors

    Information

    Published In

    cover image Journal of Web Engineering
    Journal of Web Engineering  Volume 11, Issue 3
    September 2012
    90 pages

    Publisher

    Rinton Press, Incorporated

    Paramus, NJ

    Publication History

    Published: 01 September 2012
    Revised: 12 May 2012
    Received: 18 December 2011

    Author Tags

    1. ISO/IEC 25010
    2. quality
    3. quality model
    4. web
    5. web 2.0
    6. web engineering

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    • (2018)Evaluating Quality in Use of Corporate Web SitesACM Transactions on the Web10.1145/318464612:3(1-35)Online publication date: 17-Jul-2018
    • (2015)A practical approach to the assessment of quality in use of corporate web sitesJournal of Systems and Software10.1016/j.jss.2014.09.00699:C(52-65)Online publication date: 1-Jan-2015

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