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Article

Dependable red hot action

Authors:

Mark Rouncefield,

Ian Sommerville,

Mark Hartswood,

Alex VossAuthors Info & Claims

ECSCW'03: Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work

Pages 61 - 80

Published: 14 September 2003 Publication History

Abstract

We present a brief observational, 'ethnographic', study of the Roughing Mill in a steel plant and use material from recorded activities to provide 'illustrative vignettes' of some aspects of the accomplishment and problems of everyday work. The account provides a 'bottom up' method for developing a more sophisticated and situated view of the problems of dependability. The paper documents the social organisation of work in the Roughing Mill, the interaction between the computer scheduler and the skill of the mill operator in accomplishing 'dependable' production of steel plates from slabs.

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Cited By

Rosner DPoltrock SSimone CGrudin JMark GRiedl J(2012)The material practices of collaborationProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145375(1155-1164)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145375
Baxter GSommerville I(2011)Socio-technical systemsInteracting with Computers10.1016/j.intcom.2010.07.00323:1(4-17)Online publication date: 1-Jan-2011
https://dl.acm.org/doi/10.1016/j.intcom.2010.07.003
Iqbal RShah NJames AAkhgar BYounas MChao K(2006)Developing ubiquitous collaborating multi-agent systems based on QoS requirementsProceedings of the 10th international conference on Computer supported cooperative work in design III10.5555/1761628.1761634(43-52)Online publication date: 3-May-2006
https://dl.acm.org/doi/10.5555/1761628.1761634
Show More Cited By

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Dependable red hot action

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Information & Contributors

Information

Published In

cover image Guide Proceedings

ECSCW'03: Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work

September 2003

394 pages

Editors:
Kari Kuutti
University of Oulu, Finland
,
Eija Helena Karsten
University of Turku, Finland
,
Geraldine Fitzpatrick
Sapient London, United Kingdom
,
Paul Dourish
University of California Irvine
,
Kjeld Schmidt
IT University of Copenhagen, Denmark

Publisher

Kluwer Academic Publishers

United States

Publication History

Published: 14 September 2003

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Cited By

Rosner DPoltrock SSimone CGrudin JMark GRiedl J(2012)The material practices of collaborationProceedings of the ACM 2012 conference on Computer Supported Cooperative Work10.1145/2145204.2145375(1155-1164)Online publication date: 11-Feb-2012
https://dl.acm.org/doi/10.1145/2145204.2145375
Baxter GSommerville I(2011)Socio-technical systemsInteracting with Computers10.1016/j.intcom.2010.07.00323:1(4-17)Online publication date: 1-Jan-2011
https://dl.acm.org/doi/10.1016/j.intcom.2010.07.003
Iqbal RShah NJames AAkhgar BYounas MChao K(2006)Developing ubiquitous collaborating multi-agent systems based on QoS requirementsProceedings of the 10th international conference on Computer supported cooperative work in design III10.5555/1761628.1761634(43-52)Online publication date: 3-May-2006
https://dl.acm.org/doi/10.5555/1761628.1761634
Iqbal RGatward RJames ATilley SNewman R(2005)A general approach to ethnographic analysis for systems designProceedings of the 23rd annual international conference on Design of communication: documenting & designing for pervasive information10.1145/1085313.1085324(34-40)Online publication date: 21-Sep-2005
https://dl.acm.org/doi/10.1145/1085313.1085324

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