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Article

Awareness support in global software development: a systematic review based on the 3C collaboration model

Authors:

Igor Steinmacher,

Ana Paula Chaves,

Marco Aurelio GerosaAuthors Info & Claims

CRIWG'10: Proceedings of the 16th international conference on Collaboration and technology

Pages 185 - 201

Published: 20 September 2010 Publication History

Abstract

The developers' physical distribution in Global Software Development (GSD) imposes challenges related to awareness support during collaboration. In this paper, we present a systematic review of the literature that describes studies that improve awareness support in a GSD scenario, identifying which of the dimensions of the 3C model, namely communication, coordination, and cooperation, are supported by these studies. Results indicate that coordination is far the most explored dimension, while awareness support in communication is very poorly studied. The research also identified a high number of tools introduced in the GSD domain and some new research opportunities.

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Cited By

Gerosa MWiese ITrinkenreich BLink GRobles GTreude CSteinmacher ISarma A(2021)The Shifting Sands of MotivationProceedings of the 43rd International Conference on Software Engineering10.1109/ICSE43902.2021.00098(1046-1058)Online publication date: 22-May-2021
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Lous PTell PMichelsen CDittrich YEbdrup AKuhrmann MO'Connor RHouston D(2018)From Scrum to AgileProceedings of the 2018 International Conference on Software and System Process10.1145/3202710.3203149(11-20)Online publication date: 26-May-2018
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Published In

cover image Guide Proceedings

CRIWG'10: Proceedings of the 16th international conference on Collaboration and technology

September 2010

364 pages

ISBN:3642157130

Editors:
Gwendolyn Kolfschoten
Delft University of Technology, Faculty of Technology, Policy and Management, Department of Systems Engineering, Delft, The Netherlands
,
Thomas Herrmann
Ruhr-Universität Bochum, Informations- und Technikmanagement, Institut für Arbeitswissenschaft, Bochum, Germany
,
Stephan Lukosch
Delft University of Technology, Faculty of Technology, Policy and Management, Department of Systems Engineering, Delft, The Netherlands

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Springer-Verlag

Berlin, Heidelberg

Publication History

Published: 20 September 2010

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Gerosa MWiese ITrinkenreich BLink GRobles GTreude CSteinmacher ISarma A(2021)The Shifting Sands of MotivationProceedings of the 43rd International Conference on Software Engineering10.1109/ICSE43902.2021.00098(1046-1058)Online publication date: 22-May-2021
https://dl.acm.org/doi/10.1109/ICSE43902.2021.00098
Lous PTell PMichelsen CDittrich YEbdrup AKuhrmann MO'Connor RHouston D(2018)From Scrum to AgileProceedings of the 2018 International Conference on Software and System Process10.1145/3202710.3203149(11-20)Online publication date: 26-May-2018
https://dl.acm.org/doi/10.1145/3202710.3203149
Rubin JRinard MDillon LVisser WWilliams L(2016)The challenges of staying together while moving fastProceedings of the 38th International Conference on Software Engineering10.1145/2884781.2884871(982-993)Online publication date: 14-May-2016
https://dl.acm.org/doi/10.1145/2884781.2884871
Robert LGergle DMorris MBjørn PKonstan J(2016)Monitoring and Trust in Virtual TeamsProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing10.1145/2818048.2820076(245-259)Online publication date: 27-Feb-2016
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Arciniegas-Mendez MZagalsky AStorey MHadwin ABegel APrikladnicki RDittrich Yde Souza CSarma AAthavale S(2015)Regulation as an enabler for collaborative software developmentProceedings of the Eighth International Workshop on Cooperative and Human Aspects of Software Engineering10.5555/2819321.2819340(97-100)Online publication date: 16-May-2015
https://dl.acm.org/doi/10.5555/2819321.2819340
Teruel MRodríguez AMontero FNavarro ELópez-Jaquero VGonzález PPonsa PGuasch D(2015)W3C Task Meta-model Limitations in Post-WIMP ApplicationsProceedings of the XVI International Conference on Human Computer Interaction10.1145/2829875.2829934(1-2)Online publication date: 7-Sep-2015
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Baysal OHolmes RGodfrey MCheung SOrso AStorey M(2014)No issue left behind: reducing information overload in issue trackingProceedings of the 22nd ACM SIGSOFT International Symposium on Foundations of Software Engineering10.1145/2635868.2635887(666-677)Online publication date: 11-Nov-2014
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Kononenko OBaysal OHolmes RGodfrey MJalote PBriand LHoek A(2014)DASHboards: enhancing developer situational awarenessCompanion Proceedings of the 36th International Conference on Software Engineering10.1145/2591062.2591075(552-555)Online publication date: 31-May-2014
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Tamburri DRazo-Zapata IFernández HTedeschi CLago PLewis GMetzger ATosic V(2012)Simulating awareness in global software engineeringProceedings of the 4th International Workshop on Principles of Engineering Service-Oriented Systems10.5555/2666048.2666049(1-7)Online publication date: 4-Jun-2012
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Anh NCruzes DConradi RRuneson PHöst MMendes EAndrews AHarrison R(2012)Dispersion, coordination and performance in global software teamsProceedings of the ACM-IEEE international symposium on Empirical software engineering and measurement10.1145/2372251.2372274(129-138)Online publication date: 19-Sep-2012
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