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The virtual participant: lessons to be learned from a case-based tutor's assistant

Published: 10 December 1997 Publication History

Abstract

We describe a system which uses an agent-based approach to support teaching in the collaborative setting of asynchronous plain-text electronic conferencing. We have identified areas within which tutors who use conferencing need support and developed a system which provides help in an opportunistic manner. The agent we have developed uses a case-based approach to instruction by offering help on common student problems. The cases used are examples of problems experienced by students in previous years and discussions of how they were resolved. These cases are presented by the agent when it identifies an appropriate point in the conference. An experimental version of this agent, which we call the 'Virtual Participant' (VP), has been tested on the Open University MBA course 'Creative Management'. We review the effect of the system and the lessons to be learned from this experiment.

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Cited By

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  • (2019)Oracles, Bards, and Village Gossips, or Social Roles and Meta Knowledge ManagementInformation Systems Frontiers10.1023/A:10265686118062:3-4(299-315)Online publication date: 1-Jun-2019

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  1. The virtual participant: lessons to be learned from a case-based tutor's assistant

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                            cover image DL Hosted proceedings
                            CSCL '97: Proceedings of the 2nd international conference on Computer support for collaborative learning
                            December 1997
                            316 pages
                            • Editors:
                            • Rogers Hall,
                            • Naomi Miyake,
                            • Noel Enyedy

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                            International Society of the Learning Sciences

                            Publication History

                            Published: 10 December 1997

                            Author Tags

                            1. case-based instruction
                            2. distance education
                            3. educational groupware
                            4. support tools for collaborative teaching

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                            • (2019)Oracles, Bards, and Village Gossips, or Social Roles and Meta Knowledge ManagementInformation Systems Frontiers10.1023/A:10265686118062:3-4(299-315)Online publication date: 1-Jun-2019

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