[go: up one dir, main page]
More Web Proxy on the site http://driver.im/
Skip to main content
We gratefully acknowledge support from the Simons Foundation, member institutions, and all contributors. Donate
arXiv logo
Cornell University Logo

Computer Science > Software Engineering

arXiv:2311.04755 (cs)
[Submitted on 8 Nov 2023]

Title:Towards Understanding Emotions in Informal Developer Interactions: A Gitter Chat Study

Authors:Amirali Sajadi, Kostadin Damevski, Preetha Chatterjee
View PDF
Abstract:Emotions play a significant role in teamwork and collaborative activities like software development. While researchers have analyzed developer emotions in various software artifacts (e.g., issues, pull requests), few studies have focused on understanding the broad spectrum of emotions expressed in chats. As one of the most widely used means of communication, chats contain valuable information in the form of informal conversations, such as negative perspectives about adopting a tool. In this paper, we present a dataset of developer chat messages manually annotated with a wide range of emotion labels (and sub-labels), and analyze the type of information present in those messages. We also investigate the unique signals of emotions specific to chats and distinguish them from other forms of software communication. Our findings suggest that chats have fewer expressions of Approval and Fear but more expressions of Curiosity compared to GitHub comments. We also notice that Confusion is frequently observed when discussing programming-related information such as unexpected software behavior. Overall, our study highlights the potential of mining emotions in developer chats for supporting software maintenance and evolution tools.
Subjects: Software Engineering (cs.SE)
Cite as: arXiv:2311.04755 [cs.SE]
  (or arXiv:2311.04755v1 [cs.SE] for this version)
  https://doi.org/10.48550/arXiv.2311.04755

Submission history

From: Amirali Sajadi [view email]
[v1] Wed, 8 Nov 2023 15:29:33 UTC (1,582 KB)
Full-text links:

Access Paper:

  • View PDF
  • TeX Source
  • Other Formats
license icon view license
Current browse context:
cs.SE
< prev   |   next >
new | recent | 2023-11
Change to browse by:
cs

References & Citations

export BibTeX citation

Bookmark

BibSonomy logo Reddit logo

Bibliographic and Citation Tools

Bibliographic Explorer (What is the Explorer?)
Connected Papers (What is Connected Papers?)
Litmaps (What is Litmaps?)
scite Smart Citations (What are Smart Citations?)

Code, Data and Media Associated with this Article

alphaXiv (What is alphaXiv?)
CatalyzeX Code Finder for Papers (What is CatalyzeX?)
DagsHub (What is DagsHub?)
Gotit.pub (What is GotitPub?)
Hugging Face (What is Huggingface?)
Papers with Code (What is Papers with Code?)
ScienceCast (What is ScienceCast?)

Demos

Replicate (What is Replicate?)
Hugging Face Spaces (What is Spaces?)
TXYZ.AI (What is TXYZ.AI?)

Recommenders and Search Tools

Influence Flower (What are Influence Flowers?)
CORE Recommender (What is CORE?)

arXivLabs: experimental projects with community collaborators

arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.

Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.

Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs.

Which authors of this paper are endorsers? | Disable MathJax (What is MathJax?)