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Computer Science > Computers and Society

arXiv:2304.00132 (cs)
[Submitted on 31 Mar 2023]

Title:Understanding Journalists' Workflows in News Curation

Authors:Shubham Atreja, Shruthi Srinath, Mohit Jain, Joyojeet Pal
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Abstract:With the increasing dominance of the internet as a source of news consumption, there has been a rise in the production and popularity of email newsletters compiled by individual journalists. However, there is little research on the processes of aggregation, and how these differ between expert journalists and trained machines. In this paper, we interviewed journalists who curate newsletters from around the world. Through an in-depth understanding of journalists' workflows, our findings lay out the role of their prior experience in the value they bring into the curation process, their use of algorithms in finding stories for their newsletter, and their internalization of their readers' interests and the context they are curating for. While identifying the role of human expertise, we highlight the importance of hybrid curation and provide design insights on how technology can support the work of these experts.
Comments: accepted at CHI'23
Subjects: Computers and Society (cs.CY); Human-Computer Interaction (cs.HC)
Cite as: arXiv:2304.00132 [cs.CY]
  (or arXiv:2304.00132v1 [cs.CY] for this version)
  https://doi.org/10.48550/arXiv.2304.00132
Related DOI: https://doi.org/10.1145/3544548.3581542

Submission history

From: Shubham Atreja [view email]
[v1] Fri, 31 Mar 2023 21:16:22 UTC (463 KB)
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