Computer Science > Social and Information Networks
[Submitted on 21 Mar 2024]
Title:From Perils to Possibilities: Understanding how Human (and AI) Biases affect Online Fora
View PDF HTML (experimental)Abstract:Social media platforms are online fora where users engage in discussions, share content, and build connections. This review explores the dynamics of social interactions, user-generated contents, and biases within the context of social media analysis (analyzing works that use the tools offered by complex network analysis and natural language processing) through the lens of three key points of view: online debates, online support, and human-AI interactions. On the one hand, we delineate the phenomenon of online debates, where polarization, misinformation, and echo chamber formation often proliferate, driven by algorithmic biases and extreme mechanisms of homophily. On the other hand, we explore the emergence of online support groups through users' self-disclosure and social support mechanisms. Online debates and support mechanisms present a duality of both perils and possibilities within social media; perils of segregated communities and polarized debates, and possibilities of empathy narratives and self-help groups. This dichotomy also extends to a third perspective: users' reliance on AI-generated content, such as the ones produced by Large Language Models, which can manifest both human biases hidden in training sets and non-human biases that emerge from their artificial neural architectures. Analyzing interdisciplinary approaches, we aim to deepen the understanding of the complex interplay between social interactions, user-generated content, and biases within the realm of social media ecosystems.
Current browse context:
cs.SI
References & Citations
Bibliographic and Citation Tools
Bibliographic Explorer (What is the Explorer?)
Connected Papers (What is Connected Papers?)
Litmaps (What is Litmaps?)
scite Smart Citations (What are Smart Citations?)
Code, Data and Media Associated with this Article
alphaXiv (What is alphaXiv?)
CatalyzeX Code Finder for Papers (What is CatalyzeX?)
DagsHub (What is DagsHub?)
Gotit.pub (What is GotitPub?)
Hugging Face (What is Huggingface?)
Papers with Code (What is Papers with Code?)
ScienceCast (What is ScienceCast?)
Demos
Recommenders and Search Tools
Influence Flower (What are Influence Flowers?)
CORE Recommender (What is CORE?)
arXivLabs: experimental projects with community collaborators
arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website.
Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them.
Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs.