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Barriers to inclusive design in the UK

Published: 24 April 2004 Publication History

Abstract

This research combines a systematic approach to engineering design and technical communication to address industry barriers to inclusive design. The barriers were investigated from design consultancies, manufacturers and retailers, using a variety of methods such as interview, observation, survey and case studies. Three different types of barriers were identified, namely: perception barriers, technical barriers and organizational barriers. A toolkit has been developed to address the barriers identified and is undergoing industry testing. The initial test results have demonstrated the effectiveness of the toolkit as a technical communication vehicle for inclusive design.

References

[1]
Clarkson, J., Coleman, R., Keates, S., and Lebbon, C. (eds) Inclusive design: design for the whole population. Springer-Verlag London Limited, 2003
[2]
Vanderheiden G. and Tobias J., Universal design of consumer products: current industry practice and perceptions. http://trace.wisc.edu/docs/ud_consumer_products_hfes2000/index.htm.
[3]
An unpublished report entitled Kyoyo-hin (Universal Design) in Japan available from the i~design collection of the Helen Hamlyn Research Center, RCA, UK.

Cited By

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  • (2024)Inclusive Digital DesignThe Palgrave Encyclopedia of Disability10.1007/978-3-031-40858-8_51-1(1-5)Online publication date: 9-Apr-2024
  • (2020)Inclusion in social innovation through the primary and secondary use of technology: a conceptual frameworkInternational Review of Applied Economics10.1080/02692171.2020.1732306(1-15)Online publication date: 22-Mar-2020
  • (2014)Rehabilitation Engineering and Research Center on Universal Interface and Information Technology AccessUniversal Access in Human-Computer Interaction. Design for All and Accessibility Practice10.1007/978-3-319-07509-9_46(483-493)Online publication date: 2014
  • Show More Cited By

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    cover image ACM Conferences
    CHI EA '04: CHI '04 Extended Abstracts on Human Factors in Computing Systems
    April 2004
    975 pages
    ISBN:1581137036
    DOI:10.1145/985921
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 24 April 2004

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    Author Tags

    1. barriers
    2. inclusive design
    3. technical communication and toolkit

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    Cited By

    View all
    • (2024)Inclusive Digital DesignThe Palgrave Encyclopedia of Disability10.1007/978-3-031-40858-8_51-1(1-5)Online publication date: 9-Apr-2024
    • (2020)Inclusion in social innovation through the primary and secondary use of technology: a conceptual frameworkInternational Review of Applied Economics10.1080/02692171.2020.1732306(1-15)Online publication date: 22-Mar-2020
    • (2014)Rehabilitation Engineering and Research Center on Universal Interface and Information Technology AccessUniversal Access in Human-Computer Interaction. Design for All and Accessibility Practice10.1007/978-3-319-07509-9_46(483-493)Online publication date: 2014
    • (2013)Investigating designers' and users' cognitive representations of products to assist inclusive interaction designUniversal Access in the Information Society10.1007/s10209-012-0278-812:3(279-296)Online publication date: 1-Aug-2013
    • (2013)Inclusive design and the bottom lineProceedings of the 7th international conference on Universal Access in Human-Computer Interaction: design methods, tools, and interaction techniques for eInclusion - Volume Part I10.1007/978-3-642-39188-0_8(67-76)Online publication date: 21-Jul-2013
    • (2010)Instruction manual usageProceedings of the 5th international conference on Global Perspectives on Design Science Research10.1007/978-3-642-13335-0_28(410-425)Online publication date: 4-Jun-2010
    • (2009)Eliciting Mental Models of User Methods for Product and Communications DesignProceedings of the 5th International Conference on Universal Access in Human-Computer Interaction. Addressing Diversity. Part I: Held as Part of HCI International 200910.1007/978-3-642-02707-9_56(499-505)Online publication date: 15-Jul-2009
    • (2007)Cognitive scales and mental models for inclusive designProceedings of the 4th international conference on Universal access in human computer interaction: coping with diversity10.5555/1766311.1766400(776-785)Online publication date: 22-Jul-2007
    • (2007)Characterising user capabilities to support inclusive design evaluationUniversal Access in the Information Society10.1007/s10209-007-0083-y6:2(119-135)Online publication date: 17-Aug-2007

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