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Scaling for the masses: usability practices of the web's most popular sites

Published: 01 April 2000 Publication History

Abstract

This panel will include representatives from some of the web's most popular sites. Each reaches millions of users monthly and has its own business model and goals that differ from the others. The panelists will discuss the usability issues confronting sites that serve very large audiences, such as: how best to conduct usability testing on sites with large audiences, how large internal teams can work with multiple contractors and vendors to achieve a usable site, how internationalization affects usability goals, how the rise of new advertising models will affect site usability, and what can be learned from the sites already in existence. The moderator will encourage the audience to ask questions of the panelists and share their own experiences and advice.

References

[1]
Markoff, J. On the Web, as Elsewhere, Popularity Is Self-Reinforcing. The New York Times, Technology Section (June 21, 1999). Available at http://www.nytimes.com/library/tech/99/06/biztech/articles/21parc.html
[2]
Media Metrix Statistics, Available at http://www.mediametrix.com/TopRankings/TopRankings.html
[3]
Piller, C. Web Travelers Follow Beaten Paths to Similar Sites. Los Angeles Times, Home Edition, Business Section (Mon., August 23, 1999).

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Published In

cover image ACM Conferences
CHI EA '00: CHI '00 Extended Abstracts on Human Factors in Computing Systems
April 2000
406 pages
ISBN:1581132484
DOI:10.1145/633292
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 April 2000

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Author Tags

  1. international
  2. internet
  3. panel
  4. popular
  5. site
  6. testing
  7. usability
  8. web
  9. website

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CHI00
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CHI00: Human Factors in Computing Systems
April 1 - 6, 2000
The Hague, The Netherlands

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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