Much of the existing research literature on email use focuses on productivity or work settings. However, personal use of email has rarely been studied in depth. With the growth of messaging platforms being used for an increasing amount of personal ...
Email consumes significant time and attention in the workplace. We conducted an organizational survey to understand how and why people attend to incoming email messages. We examined people's ratings of message importance and the actions they took on ...
Most legitimate calls are from persons or organizations with strong social ties such as friends. Some legitimate calls, however, are from those with weak social ties such as a restaurant the callee booked a table on-line. Since a callee's contact list ...
Association for Computing Machinery
New York, NY, United States
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in