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Methods and modeling: fiction or useful reality?

Published: 31 March 2001 Publication History

Abstract

In this panel, the key issue is whether methods and modeling are useful for HCI design practice and, in particular, user-interface design. More precisely, can scenarios, essential use cases, GOMS and Cognitive Walkthrough really help practitioners? It seems that mainstream practice only rudimentarily applies such methods. Why is it so difficult to introduce them into the work done in the trenches?

References

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L. Constantine and L. A. D. Lockwood. Software for Use. ACM Press, New York, NY, 1999.
[2]
W. D. Gray, B. E. John and M. E. Atwood. Project Ernestine: Validating a GOMS analysis for predicting and explaining real-world task performance. Human-Computer Interaction, 8:237-309, 1993.
[3]
B. E. John and S. J. Marks. Tracking the effectiveness of usability evaluation methods. Behaviour and Information Technology, 16(4/5):188-202, 1997.
[4]
J. Johnson. User-interface design books: educating the masses or preaching to the converted? In Proc. of the CHI 2000 Extended Abstracts, pages 237-238, The Hague, The Netherlands, April 2000.
[5]
P. Johnson, H. Johnson and S. Wilson. Rapid prototyping of user interfaces driven by task models. In J. M. Carroll (ed) Scenario-based design: envisioning work and technology in system development, pages 209-246, John Wiley and Sons, New York, NY, 1995.
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P. Johnson, H. Johnson and F. Hamilton. Getting the knowledge into HCI: Theoretical and practical aspects of Task Knowledge Structures In J. M. Schraagen, S. F. Chipman and V. L. Shalin (eds). Cognitive task analysis. LEA, London, 2000.
[7]
H. Kaindl. A design process based on a model combining scenarios with goals and functions. IEEE Transactions on Systems, Man, and Cybernetics (SMC) Part A, 30(5):537-551, Sept. 2000.
[8]
H. Kaindl and J. M. Carroll. Introduction: symbolic modeling in practice. Communications of the ACM, 42(1):28-30, January 1999.
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J. Karat, editor. Taking Software Design Seriously. Academic Press, 1992.

Cited By

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  • (2002)Participatory designThe human-computer interaction handbook10.5555/772072.772138(1051-1068)Online publication date: 1-Jan-2002
  • (2002)KSPC (Keystrokes per Character) as a Characteristic of Text Entry TechniquesHuman Computer Interaction with Mobile Devices10.1007/3-540-45756-9_16(195-210)Online publication date: 13-Sep-2002

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Published In

cover image ACM Conferences
CHI EA '01: CHI '01 Extended Abstracts on Human Factors in Computing Systems
March 2001
544 pages
ISBN:1581133405
DOI:10.1145/634067
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 31 March 2001

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Author Tags

  1. GOMS
  2. abstract use cases
  3. essential modeling
  4. scenarios
  5. task analysis
  6. usability
  7. user-interface design methods

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CHI01
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CHI01: Human Factors in Computing Systems
March 31 - April 5, 2001
Washington, Seattle

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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Cited By

View all
  • (2002)Participatory designThe human-computer interaction handbook10.5555/772072.772138(1051-1068)Online publication date: 1-Jan-2002
  • (2002)KSPC (Keystrokes per Character) as a Characteristic of Text Entry TechniquesHuman Computer Interaction with Mobile Devices10.1007/3-540-45756-9_16(195-210)Online publication date: 13-Sep-2002

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