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Segmentation-based modeling for advanced targeted marketing

Published: 26 August 2001 Publication History

Abstract

Fingerhut Business Intelligence (BI) has a long and successful history of building statistical models to predict consumer behavior. The models constructed are typically segmentation-based models in which the target audience is split into subpopulations (i.e., customer segments) and individually tailored statistical models are then developed for each segment. Such models are commonly employed in the direct-mail industry; however, segmentation is often performed on an ad-hoc basis without directly considering how segmentation affects the accuracy of the resulting segment models. Fingerhut BI approached IBM Research with the problem of how to build segmentation-based models more effectively so as to maximize predictive accuracy. The IBM Advanced Targeted Marketing-Single EventsTM (IBM ATM-SETM) solution is the result of IBM Research and Fingerhut BI directing their efforts jointly towards solving this problem. This paper presents an evaluation of ATM-SE's modeling capabilities using data from Fingerhut's catalog mailings.

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    cover image ACM Conferences
    KDD '01: Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining
    August 2001
    493 pages
    ISBN:158113391X
    DOI:10.1145/502512
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 26 August 2001

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    Author Tags

    1. Segmentation-based models
    2. decision trees
    3. feature selection
    4. linear regression
    5. logistic regression
    6. targeted marketing

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    KDD '01 Paper Acceptance Rate 31 of 237 submissions, 13%;
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    • (2022)Optimizing the Feature Set for Machine Learning Charitable PredictionsAI 2022: Advances in Artificial Intelligence10.1007/978-3-031-22695-3_44(631-645)Online publication date: 3-Dec-2022
    • (2021)Deep Learning the Donor Journey with Convolutional and Recurrent Neural NetworksDeep Learning Applications, Volume 310.1007/978-981-16-3357-7_12(295-320)Online publication date: 13-Nov-2021
    • (2020)Improving the Donor Journey with Convolutional and Recurrent Neural Networks2020 19th IEEE International Conference on Machine Learning and Applications (ICMLA)10.1109/ICMLA51294.2020.00149(913-920)Online publication date: Dec-2020
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    • (2016)Buyer targeting optimization: A unified customer segmentation perspective2016 IEEE International Conference on Big Data (Big Data)10.1109/BigData.2016.7840730(1262-1271)Online publication date: Dec-2016
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    • (2012)IBM Parallel Machine Learning ToolboxScaling up Machine Learning10.1017/CBO9781139042918.005(69-88)Online publication date: 5-Feb-2012
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