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Designing a Proactive Context-Aware AI Chatbot for People's Long-Term Goals

Published: 11 May 2024 Publication History

Abstract

When pursuing new complex goals such as fitness or sustainability, people often seek advice from various sources. Large language models (LLMs) such as ChatGPT have recently emerged as popular sources for information seeking, action discovery, and goal planning. However, such tools require users to provide detailed prompts, are not adaptive to the user’s personal attributes or real-time contexts, and are merely reactive to the user’s prompts rather than proactively guiding the user at opportune moments. We share the design of an LLM-based chatbot app that proactively recommends actions to the user for their goals based on context factors that can be detected or inferred by the user’s smartphone (e.g., location, time, weather) and the user’s personal profile. An early pilot field study reveals that participants enjoyed the chatbot as a personal assistant that was adaptable and flexible to their needs and kept them motivated by discovering actions toward their goals.

Supplemental Material

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  • (2024)Commercial chatbot monitoring: Approaches focused on automated conversation analysisHumanities & Social Sciences Reviews10.18510/hssr.2024.122712:2(54-60)Online publication date: 6-Sep-2024

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    cover image ACM Conferences
    CHI EA '24: Extended Abstracts of the CHI Conference on Human Factors in Computing Systems
    May 2024
    4761 pages
    ISBN:9798400703317
    DOI:10.1145/3613905
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    Published: 11 May 2024

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    Author Tags

    1. chatbots
    2. context-aware computing
    3. human-AI interaction
    4. human-agent interaction
    5. language models

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    • (2024)Commercial chatbot monitoring: Approaches focused on automated conversation analysisHumanities & Social Sciences Reviews10.18510/hssr.2024.122712:2(54-60)Online publication date: 6-Sep-2024

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