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BEauTify: An Information System for Company-Owned Salons with Multiple Branches in NCR

Published: 06 May 2024 Publication History

Abstract

The Philippines follows global beauty standards. The beauty sector has grown rapidly by meeting customer requirements. Filipino salons employ manual management to reach customers, which generates several issues and inefficiencies. In this paper, design thinking has five steps: Empathize, Define, Ideate, Prototype, and Test. This highlights technology's importance in improving salon procedures and customer pleasure, giving salons a competitive edge. With appointment scheduling, sales statistics, salon reviews, client data records, and item inventories, the researchers constructed a salon management system that lets the salon's main office examine sales figures and recommend ways to enhance branch profitability. BEauTify's implementation helps salon administrators manage daily operations, optimize services, and meet sales goals. Surveys and interviews with consumers, branch administrators, and main office staff validate BEauTify's beneficial impact on operational efficiency and client engagement. To increase market awareness and reach, charts and graphs for report generation and marketing and promotion could improve the system.

References

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Marbbie Tagabucba (2021). The salon industry bounces back with tech. The Philippine Star. Retrieved from https://philstarlife.com/style/975858-salon-industry-parlon-tech
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    ICCMB '24: Proceedings of the 2024 7th International Conference on Computers in Management and Business
    January 2024
    235 pages
    ISBN:9798400716652
    DOI:10.1145/3647782
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Published: 06 May 2024

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