[go: up one dir, main page]
More Web Proxy on the site http://driver.im/ skip to main content
10.1145/3510606.3551897acmconferencesArticle/Chapter ViewAbstractPublication PagescprConference Proceedingsconference-collections
Work in Progress

Employee Perception of Enforced Telework in the Context of the Covid-19 Pandemic

Published: 17 January 2023 Publication History

Abstract

Natural catastrophes, human-made disasters, or as most recently pandemics can force governments to impose telework for their citizen. With Twitter data from the Covid-19 time, where telework was required in Great Britain for certain periods, we look at employees' experience of telework. Our preliminary results indicate a more positive perception of telework while it was enforced due to Covid-19 restrictions, compared to a regular telework period. In our future research, we plan to deepen the understanding of the employees' topics of concern and to develop a model explaining how enforcement affects their perception of telework.

References

[1]
Barrie, C. and Ho, J.C. 2021. academictwitteR: an R package to access the Twitter Academic Research Product Track v2 API endpoint. Journal of Open Source Software. 6, 62 (2021).
[2]
Belzunegui-Eraso, A. and Erro-Garcés, A. 2020. Teleworking in the context of the Covid-19 crisis. Sustainability. 12, 9 (2020).
[3]
Cameron, A. 2020. Coronavirus and homeworking in the UK: April 2020.
[4]
Debortoli, S. et al. 2016. Text mining for information systems researchers: An annotated topic modeling tutorial. Communications of the Association for Information Systems. 39, (2016), 110--135.
[5]
Donnelly, N. and Proctor-Thomson, S.B. 2015. Disrupted work: Home-based teleworking (HbTW) in the aftermath of a natural disaster. New Technology, Work and Employment. 30, (2015), 47--61.
[6]
Ferreira, R. et al. 2021. Decision factors for remote work adoption: Advantages, disadvantages, driving forces and challenges. Journal of Open Innovation: Technology, Market, and Complexity. 7, 1 (2021).
[7]
Galanti, T. et al. 2021. Work from home during the COVID-19 outbreak: The impact on employees' remote work productivity, engagement, and stress. Journal of Occupational and Environmental Medicine. 63, 7 (2021), 426--432.
[8]
Hung, M. et al. 2020. Social Network Analysis of COVID-19 Sentiments: Application of Artificial Intelligence. Journal of Medical Internet Research. 22, 8 (Aug. 2020), e22590.
[9]
ILO 2017. Working anytime, anywhere: The effects on the world of work. Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva.
[10]
Institute for Government 2021. Timeline of UK government coronavirus lockdowns and measures, March 2020 to December 2021.
[11]
Ipsen, C. et al. 2021. Six key advantages and disadvantages of working from home in europe during covid-19. International Journal of Environmental Research and Public Health. 18, 1826 (2021).
[12]
Kearney, M.W. 2019. rtweet: Collecting and analyzing Twitter data. Journal of Open Source Software. 4, 42 (2019).
[13]
Leading countries based on number of Twitter users as of October 2021: https://www.statista.com/statistics/242606/number-of-active-twitter-users-in-selected-countries/.
[14]
Liu, B. 2012. Sentiment Analysis and Opinion Mining. Morgan & Claypool Publishers.
[15]
Maruyama, T. and Tietze, S. 2012. From anxiety to assurance: concerns and outcomes of telework. Personnel review. 41, 4 (2012), 450--469.
[16]
Min, H. et al. 2021. Using machine learning to investigate the public's emotional responses to work from home during the COVID-19 pandemic. Journal of applied psychology. 106, 2 (2021), 214--229.
[17]
Mohammad, S.M. and Turney, P.D. 2013. Crowdsourcing a Word-Emotion Association Lexicon. Computational Intelligence. 29, 3 (2013), 436--465.
[18]
Nakrošienė, A. et al. 2019. Working from home: characteristics and outcomes of telework. International Journal of Manpower. 40, 1 (2019), 87--101.
[19]
Palumbo, R. 2020. Let me go to the office! An investigation into the side effects of working from home on work-life balance. International Journal of Public Sector Management. 33, 6-7 (2020), 771--790.
[20]
Pang, B. and Lee, L. 2008. Opinion Mining and Sentiment Analysis. Foundations and Trends in Information Retrieval. 2, 1-2 (2008), 1--135.
[21]
Raišiene, A.G. et al. 2020. Working from home-Who is happy? A survey of Lithuania's employees during the COVID-19 quarantine period. Sustainability. 12, 13 (2020).
[22]
Ralph, P. et al. 2020. Pandemic programming: How COVID-19 affects software developers and how their organizations can help. Empirical Software Engineering. 25, 6 (2020), 4927--4961.
[23]
Schmiedel, T. et al. 2019. Topic Modeling as a Strategy of Inquiry in Organizational Research: A Tutorial With an Application Example on Organizational Culture. Organizational Research Methods. 22, 4 (2019), 941--968.
[24]
Sousa-Uva, M. et al. 2021. Telework during the COVID-19 epidemic in Portugal and determinants of job satisfaction: a cross-sectional study. BMC Public Health. 21, (2021).
[25]
Staying at home and away from others (social distancing): 2020. https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others/full-guidance-on-staying-at-home-and-away-from-others.
[26]
Wang, B. et al. 2021. Achieving Effective Remote Working During the COVID-19 Pandemic: A Work Design Perspective. Applied Psychology. 70, 1 (2021), 16--59.
[27]
Xu, H. et al. 2020. Validity Concerns in Research Using Organic Data. Journal of Management. 46, 7 (2020), 1257--1274.
[28]
Zhang, C. et al. 2021. Exploring public sentiment on enforced remote work during COVID-19. Journal of Applied Psychology. 106, 6 (2021), 797--810.
[29]
Zhao, Y. et al. 2021. Exploring Occupation Differences in Reactions to COVID-19 Pandemic on Twitter. Data and Information Management. 5, 1 (2021), 110--118.

Cited By

View all
  • (2023)Sentiment Analysis on Twitter-Based Teleworking in a Post-Pandemic COVID-19 ContextSocial Sciences10.3390/socsci1211062312:11(623)Online publication date: 8-Nov-2023

Index Terms

  1. Employee Perception of Enforced Telework in the Context of the Covid-19 Pandemic

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Conferences
    SIGMIS-CPR '22: Proceedings of the 2022 Computers and People Research Conference
    June 2022
    126 pages
    ISBN:9781450392310
    DOI:10.1145/3510606
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Sponsors

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 17 January 2023

    Check for updates

    Author Tags

    1. Covid-19
    2. Twitter analysis
    3. remote work
    4. sentiment analysis
    5. telework
    6. text mining
    7. topic modeling
    8. virtual work
    9. working from home

    Qualifiers

    • Work in progress

    Conference

    SIGMIS-CPR '22
    Sponsor:

    Acceptance Rates

    Overall Acceptance Rate 300 of 480 submissions, 63%

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)34
    • Downloads (Last 6 weeks)1
    Reflects downloads up to 13 Dec 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)Sentiment Analysis on Twitter-Based Teleworking in a Post-Pandemic COVID-19 ContextSocial Sciences10.3390/socsci1211062312:11(623)Online publication date: 8-Nov-2023

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media