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Providing presence cues to telephone users

Authors:

Allen E. Milewski,

Thomas M. SmithAuthors Info & Claims

CSCW '00: Proceedings of the 2000 ACM conference on Computer supported cooperative work

Pages 89 - 96

https://doi.org/10.1145/358916.358978

Published: 01 December 2000 Publication History

Abstract

A significant problem with telephone communication is that callers do not have enough awareness about the Personal Presence of people they want to call. The result can be unwanted, interrupting calls. Thelive addressbookis an application that helps users make more informed telephone calls and teleconferences, from anywhere, via their wireless PDA or desktop browser. Unlike other network-based address books, which maintain static information, the live addressbook can display dynamic information about where the recipient currently is (i.e., reach number), and how available he/she currently is for calls. The system accomplishes this by applying to telephony the "Buddy List" concepts made popular in Instant Messaging applications. User trials assess the applicability of Personal Presence information in a telephone context.

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Cited By

Solvoll T(2019)Mobile Communication in HospitalsHandbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations10.4018/978-1-5225-8516-9.ch014(278-301)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8516-9.ch014
Bidet ADatchary CGaglio GBidet ADatchary CGaglio G(2017)BibliographieQuand travailler, c’est s’organiser10.4000/books.pressesmines.3460Online publication date: 5-Sep-2017
https://doi.org/10.4000/books.pressesmines.3460
Züger MCorley CMeyer ALi BFritz TShepherd DAugustine VFrancis PKraft NSnipes WMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Reducing Interruptions at WorkProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025662(61-72)Online publication date: 2-May-2017
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Index Terms

Providing presence cues to telephone users

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cover image ACM Conferences

CSCW '00: Proceedings of the 2000 ACM conference on Computer supported cooperative work

December 2000

346 pages

ISBN:1581132220

DOI:10.1145/358916

Chairmen:
Wendy Kellogg
IBM T. J. Watson Research Center
,
Steve Whittaker
AT&T Labs-Research

Copyright © 2000 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 01 December 2000

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CSCW '00 Paper Acceptance Rate 36 of 199 submissions, 18%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Solvoll T(2019)Mobile Communication in HospitalsHandbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations10.4018/978-1-5225-8516-9.ch014(278-301)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-8516-9.ch014
Bidet ADatchary CGaglio GBidet ADatchary CGaglio G(2017)BibliographieQuand travailler, c’est s’organiser10.4000/books.pressesmines.3460Online publication date: 5-Sep-2017
https://doi.org/10.4000/books.pressesmines.3460
Züger MCorley CMeyer ALi BFritz TShepherd DAugustine VFrancis PKraft NSnipes WMark GFussell SLampe Cschraefel mHourcade JAppert CWigdor D(2017)Reducing Interruptions at WorkProceedings of the 2017 CHI Conference on Human Factors in Computing Systems10.1145/3025453.3025662(61-72)Online publication date: 2-May-2017
https://dl.acm.org/doi/10.1145/3025453.3025662
Solvoll T(2016)Mobile Communication in HospitalsHandbook of Research on Effective Communication, Leadership, and Conflict Resolution10.4018/978-1-4666-9970-0.ch029(545-564)Online publication date: 2016
https://doi.org/10.4018/978-1-4666-9970-0.ch029
Ling RLai C(2016)Microcoordination 2.0: Social Coordination in the Age of Smartphones and Messaging AppsJournal of Communication10.1111/jcom.1225166:5(834-856)Online publication date: 6-Oct-2016
https://doi.org/10.1111/jcom.12251
Solvoll T(2015)Mobile Communication in HospitalsHealthcare Administration10.4018/978-1-4666-6339-8.ch034(688-702)Online publication date: 2015
https://doi.org/10.4018/978-1-4666-6339-8.ch034
Cambria EHussain ACambria EHussain A(2015)ConclusionSentic Computing10.1007/978-3-319-23654-4_5(155-160)Online publication date: 2015
https://doi.org/10.1007/978-3-319-23654-4_5
Cambria EHussain ACambria EHussain A(2015)Sentic ApplicationsSentic Computing10.1007/978-3-319-23654-4_4(107-153)Online publication date: 2015
https://doi.org/10.1007/978-3-319-23654-4_4
Cambria EHussain ACambria EHussain A(2015)Sentic PatternsSentic Computing10.1007/978-3-319-23654-4_3(73-106)Online publication date: 2015
https://doi.org/10.1007/978-3-319-23654-4_3
Cambria EHussain ACambria EHussain A(2015)SenticNetSentic Computing10.1007/978-3-319-23654-4_2(23-71)Online publication date: 2015
https://doi.org/10.1007/978-3-319-23654-4_2
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