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Challenges of Working from Home in Software Development During Covid-19 Lockdowns

Authors:

Katharina Müller,

Christian Koch,

Nikolay HarutyunyanAuthors Info & Claims

ACM Transactions on Software Engineering and Methodology, Volume 32, Issue 5

Article No.: 111, Pages 1 - 41

https://doi.org/10.1145/3579636

Published: 24 July 2023 Publication History

Abstract

The COVID-19 pandemic in 2020/2021/2022 and the resulting lockdowns forced many companies to switch to working from home, swiftly, on a large scale, and without preparation. This situation created unique challenges for software development, where individual software professionals had to shift instantly from working together at a physical venue to working remotely from home. Our research questions focus on the challenges of software professionals who work from home due to the COVID-19 pandemic, which we studied empirically at a German bank. We conducted a case study employing a mixed methods approach. We aimed to cover both the breadth of challenges via a quantitative survey, as well as a deeper understanding of these challenges via the follow-up qualitative analysis of 15 semi-structured interviews. In this article, we present the key impediments employees faced during the crisis, as well as their similarities and differences to the known challenges in distributed software development (DSD). We also analyze the employees’ job satisfaction and how the identified challenges impact job satisfaction. In our study, we focus on challenges in communication, collaboration, tooling, and management. The findings of the study provide insights into this emerging topic of high industry relevance. At the same time, the study contributes to the existing academic research on work from home and on the COVID-19 pandemic aftermath.

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Bany Mohammed AHmoud HSultan LYaseen H(2024)The influence of remote work on scrum-based information technology projects management: insights for successThe TQM Journal10.1108/TQM-06-2024-0228Online publication date: 16-Oct-2024
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Chakravarty KSingh J(2024)A dissection of agile software development in changing scenario and the sustainable path aheadInternational Journal of System Assurance Engineering and Management10.1007/s13198-024-02283-115:6(2606-2622)Online publication date: 11-Mar-2024
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Index Terms

Challenges of Working from Home in Software Development During Covid-19 Lockdowns
1. Software and its engineering
  1. Software creation and management
    1. Collaboration in software development
      1. Open source model
      2. Programming teams
    2. Software development process management
      1. Software development methods
        Agile software development
  2. Software notations and tools

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cover image ACM Transactions on Software Engineering and Methodology

ACM Transactions on Software Engineering and Methodology Volume 32, Issue 5

September 2023

905 pages

ISSN:1049-331X

EISSN:1557-7392

DOI:10.1145/3610417

Editor:
Mauro Pezzè
USI Università della Svizzera italiana and SIT Schaffhausen Institute of Technology, Switzerland

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Publication History

Published: 24 July 2023

Online AM: 17 January 2023

Accepted: 18 November 2022

Revised: 21 October 2022

Received: 18 April 2021

Published in TOSEM Volume 32, Issue 5

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Cited By

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https://doi.org/10.1108/TQM-06-2024-0228
Chakravarty KSingh J(2024)A dissection of agile software development in changing scenario and the sustainable path aheadInternational Journal of System Assurance Engineering and Management10.1007/s13198-024-02283-115:6(2606-2622)Online publication date: 11-Mar-2024
https://doi.org/10.1007/s13198-024-02283-1
Xiong BYu B(2024)The Impact of Internet Development on Youth’s Job Quality in the Digital Economy Era: Transmission Mechanism and Empirical TestSocial Indicators Research10.1007/s11205-024-03439-z175:1(269-294)Online publication date: 4-Oct-2024
https://doi.org/10.1007/s11205-024-03439-z
De Souza HBentes Ide S. Brito JDa Silva JGomes Sdo C. Félix Tdos S. Barros T(2023)Challenges in Distributed Software Development: A Systematic Review2023 15th International Conference on Software, Knowledge, Information Management and Applications (SKIMA)10.1109/SKIMA59232.2023.10387370(51-56)Online publication date: 8-Dec-2023
https://doi.org/10.1109/SKIMA59232.2023.10387370

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