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AmBiDiguity does exist: UI item Direction Interpretation by Bidirectional Users

Published: 19 April 2023 Publication History

Abstract

Bidirectional user interfaces serve more than half a billion users worldwide. Despite increasing diversity-driven approaches to interface development, bidirectional interfaces still use UI items’ directionality inconsistently and incorrectly. Designers should pay special attention to UI items containing ambiguous information that can be processed both from right to left and from left to right by bidirectional users. Such items are susceptible to ineffective use.
This paper reports preliminary results from a study with 1705 Arabic and Hebrew users. We investigated the directional interpretation of 16 UI items, empirically demonstrating the ambiguity problem in bidirectional interfaces and the potential influence of UI factors on how users interpret the items’ directionality. While the study indicates that preventing all interpretation errors is unlikely, a large portion of those errors can be addressed by proper design.

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References

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      cover image ACM Conferences
      CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
      April 2023
      3914 pages
      ISBN:9781450394222
      DOI:10.1145/3544549
      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Published: 19 April 2023

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