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extended-abstract

Designing for Inclusivity and Accessibility of Mental Health Technologies

Published: 19 April 2023 Publication History

Abstract

Mental health has been a serious concern among university students, and minority students are known to be particularly vulnerable due to underutilization of mental health services and unfamiliarity with Western health care approaches. My research explores the accessibility and inclusivity of mental health technologies, mainly focusing on how the perspectives and experiences of university students of diverse cultural backgrounds, visible minorities, and international students can inform more inclusive designs. In my first study, I uncovered cultural and communication barriers that suggest that more scaffolding is needed for these students to engage with technologies for their mental health, including supporting storytelling and skill learning from peers as well as providing cultural support and representation. In my second study, I co-designed with campus mental health experts and international students to understand what features and support they desired in these technologies, discovering that stories once again featured heavily in their ideas. For the next two studies, I plan to build and evaluate prototypes that feature a novel storytelling peer support platform.

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cover image ACM Conferences
CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
April 2023
3914 pages
ISBN:9781450394222
DOI:10.1145/3544549
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2023

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Author Tags

  1. culture
  2. design thinking
  3. inclusive designs
  4. international students
  5. mental health
  6. minority students
  7. peer support
  8. social support
  9. university students

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  • Extended-abstract
  • Research
  • Refereed limited

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  • Natural Science and Engineering Research Council of Canada (NSERC) Designing for People (DFP) CREATE

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CHI '23
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Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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ACM CHI Conference on Human Factors in Computing Systems
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