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Design Implications for Health Technology to Support LGBTQ+ Community: a literature review

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PervasiveHealth '20: Proceedings of the 14th EAI International Conference on Pervasive Computing Technologies for Healthcare

Pages 367 - 370

https://doi.org/10.1145/3421937.3421951

Published: 02 February 2021 Publication History

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Abstract

Despite being overlooked by technology designers, digital sources and online channels are still the most popular places for LGBTQ+ people to seek health information after medical professionals, due to fears of discrimination and stigma [5, 4, 6]. Most designs still only ask individuals to identify as one of the binary sex classifications, male or female, and assume heterosexuality, instantly eliminating the appropriate options for over 10 million people in the United States alone who do not fit into those constraints [4]. This creates a void of information for and about LGBTQ+ communities.

However, due to the lack of a more robust LGBTQ+ identification system, computer scientists and designers continue to ignore a crucial LGBTQ+ demographic. It also creates inaccuracies in health information technologies and their resulting data sets, which fuels disparity and discrimination. This paper contributes to the health service research community a set of design implications for integrating medically relevant categories for health information technology to support the collection and use of LGBTQ+ identity related information like current sex, sex at birth, gender identity, sexual orientation, preferred name and pronouns and illicit more constructive data collection than the current standard binary male/female sex identifiers.

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Cited By

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Patel DWoods ESingh A(2024)Safe and Seen: Codesigning Technology to Address Disparities in Access to Sexual and Reproductive Health by LGBTQ+ People with Uteruses in the UKProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685380(1-14)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685380

Index Terms

Design Implications for Health Technology to Support LGBTQ+ Community: a literature review
1. Social and professional topics
  1. User characteristics
    1. Gender
    2. Sexual orientation

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Published In

PervasiveHealth '20: Proceedings of the 14th EAI International Conference on Pervasive Computing Technologies for Healthcare

May 2020

446 pages

ISBN:9781450375320

DOI:10.1145/3421937

Editors:
Sean A. Munson
Human Centered Design & Engineering, University of Washington
,
Stephen M. Schueller
University of California, Irvine
,
General Chair:
Rosa Arriaga
Georgia Institute of Technology, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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EAI: The European Alliance for Innovation

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 02 February 2021

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PervasiveHealth '20

PervasiveHealth '20: 14th EAI International Conference on Pervasive Computing Technologies for Healthcare

May 18 - 20, 2020

GA, Atlanta, USA

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PervasiveHealth '20 Paper Acceptance Rate 55 of 116 submissions, 47%;

Overall Acceptance Rate 55 of 116 submissions, 47%

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Cited By

View all

Patel DWoods ESingh A(2024)Safe and Seen: Codesigning Technology to Address Disparities in Access to Sexual and Reproductive Health by LGBTQ+ People with Uteruses in the UKProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685380(1-14)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3679318.3685380

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Index Terms

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